Manager Quality Assurance
Resume:
Andrea Allen
Magnolia, TX. 77354
Objective: To obtain a position with your company that will utilize my diverse experience and education
Education:
Sam Houston State University Huntsville, TX.
Bachelor of Business Administration in General Business
Graduated – 8/1999
Employment History:
6/10 – 7/15 Alloy Machine Works Houston, TX.
Sales Support
Contacted customers and prospects to arrange appointments or to update them on the status of an order or a delivery. Provided sales representatives with details of customers’ orders and requests for quotations
Handled telephone calls or acknowledge customers’ emails or letters for representatives who are away from the office.
Handled incoming orders from sales representatives or via mail, telephone, e-mail and online ordering
Entered details of the order on the company’s computing system and check that it includes the correct price, discount level and product requirements
Checked stock availability or production schedules and forwarded the order details to production and distribution departments.
Sent an acknowledgment to the customer and email or phone with updates on order fulfillment and delivery
2/08 – 5/10 Polgyon Aerospace Houston, TX.
Accounting Clerk
Collected financial reports from new clients
Analysed and established credit limits for clients
Posted revenues by verifying and entering transactions form lock box and local deposits
Updated receivables by totaling unpaid invoices
Verified validity of account discrepancies
Andrea Allen
10514 Crestwater Circle
Magnolia, TX. 77354
3/06 – 1/08 Expeditors International Humble, TX.
Accounts Receivable Representative
Posted customer payments by recording checks and credit card transactions
Posted revenues by verifying and entering transactions form lock box and local deposits
Updated receivables by totaling unpaid invoices
Verified validity of account discrepancies
Resolved collections by examining customer payment plans, payment history, credit line
Summarized receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
10/05-2/06 Buckner Children and Family Services Lufkin, TX.
Business Office/ Quality Assurance Manager
Responsible for all accounts payables and accounts receivables
Monitored three day care facilities to ensure all operations complied with CCMS and USDA regulations
Helped supervise foster students during Life Skill classes
Prepared material for classroom activities and assisted teachers with lessons
Staff Coordinator
Supervised Employees and children in Daycare Center
Assisted day care center director with classified student paperwork
Received promotion to Business Office/ Quality Assurance Manager
1/02 – 7/05 Goodwill Industries Lufkin, TX.
Youth Program Manager
Supervised approximately fifty-six special education students
Supervised four teachers and trained new employees
Taught Life Skills classes to at-risk special education students
References Available Upon Request
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