Growth-focused, results-oriented, and seasoned professional with more than 17 years of accomplishments in strategic planning, project management, budgeting, lean operations, Six Sigma, and operations management. Recognized for impeccable work ethic, as well as exemplary ability to manage multiple priorities and effectively make expert decisions within challenging work environments. Well-versed at formulating and implementing strategic solutions to enhance operational efficiency and productivity, as well as to resolve complex situations. Adept at providing guidance and leadership to high-caliber teams of professionals. Equipped with articulate communication and interpersonal skills in building positive work relationships with diverse individuals. Proficient with Microsoft Office Suite, Microsoft Project, and JD Edwards software.
Areas of Expertise
Operations Management ~ Budget Estimation and Management ~ Change Implementation and Management
Personnel Training and Development ~ Systems Optimization ~ Logistics Planning and Execution
Project Management ~ Process Optimization Strategies
Professional Experience
Rock-Tenn Corporation § Lebanon, TN, USA (2012–Present)
Forming Operations Manager 2014–Present
Initiate and preside over meetings with team members to discuss operations, address outstanding issues, and identify areas for improvement
Evaluate shipping forecast to identify products that need to be handled and ensure that production requirements are successfully achieved
Conduct meetings with the Production Team to determine raw materials needed for daily production requirements
Preside over various meetings to discuss and manage continuous improvement and waste reduction projects
Provide strategic leadership to 60 personnel to support 24-hour Fold-Pak production operations
Pioneered the mitigation of waste by more than 80% to a record-setting 2% while improving operational efficiency by 25%
Earned selection from the corporate office to serve as the project manager for a $1.3M equipment upgrade; as well as for the facility closing in Columbus, Georgia which entailed determining assets and personnel to be relocated to Lebanon, Tennessee
Reliability/Process Improvement Manager 2012–2014
Performed daily onsite visits to check the status of equipment on the production floor
Coordinated with nightshift technicians to address any outstanding production issues
Initiated meetings with production, safety, and quality managers to communicate work orders, initiate improvement projects, and address safety-related issues
Supervised a team of 13 for upkeep, maintenance, and process improvement initiatives to optimize consumer packaging operations with $40M in annual sales
Provided project management expertise to successfully handle the facility addition of $1.2M, thus improving companywide production efficiency by 40%
United States Navy § Various Locations (1998–2012)
Operations Officer – Navy Central Command Forward HQ, Camp Virginia, Kuwait 2010–2011
Assumed responsibility in processing, checking in, training, and relocation of all Naval personnel deployed in the Middle East to forward bases throughout Iraq and Afghanistan
Directed a team of 120 personnel to support the planning and implementation of 10,000 Navy personnel and 6,000 cargo movements for Operation Enduring Freedom, Operation Iraqi Freedom, and personnel drawdown from Iraq
Significantly mitigated sailor hold time in Kuwait from 7 to 3 days and improved personnel rotation efficiency from in and out of combat zones by 38% by optimizing operational procedures for the Central Command Area of Responsibility
Flag Lieutenant Admiral’s Aide – Commander Carrier Strike Group Two, Norfolk, VA, USA 2009–2010
Took charge of managing schedules, meetings, and engagements, as well as coordinating with government personnel state departments, and high-level military personnel
Formulated logistics routes to support the implementation of the Operation Unified Response, thus enabling CSG-2 to be the first Navy personnel on ground in Haiti to deliver humanitarian assistance
Combat Information Center Officer – USS BATAAN, Norfolk, VA, USA 2008–2009
Led the division in maintaining the ship’s defenses during hostile situations
Spearheaded 56 personnel in training and readiness, and successfully improved overall readiness of the ship from 85% to 100% during a 35% understaffing
Electrical, Assistant Training, and Legal Officer – USS BATAAN, Norfolk, VA, USA 2006 – 2008
Rendered expert oversight to 35 division personnel to efficiently handle the maintenance, upkeep, and operation of the electrical system
Ascertained that all crew were well-equipped with the knowledge and certification required for all functional areas; including damage control during collision, firefighting, aviation, and small boat operations
Gained distinction for successfully maintaining the highest divisional retention rate, as well as for efficiently processing more than 300 legal cases without administrative denials
Earlier Position Held:
Aviation Maintenance Administration, Virginia Beach, VA, USA 1998–2006
Earned nomination to a highly competitive enlisted-to-officer program as 1 of 200 candidates among approximately 6,000 applications
Education
Master of Accountancy, 2014 Belmont University § Nashville, TN
Master of Business Administration, 2013 (Graduated with honors) Cumberland University § Lebanon, TN
Bachelor of Arts in Psychology, 2006 (Graduated cum laude) Norfolk State University § Norfolk, VA
Training
Harvard Business Program on Negotiation (PON), 2014
Professional Affiliations
Massey School of Business Alumni Association, Belmont University
Sigma Nu Fraternity
Veterans of Foreign Wars (VFW)
Awards and Honors
Navy Commendation Medals (3) Navy Achievement Medals (3) Good Conduct Medals (2)