IT Systems / Desktop Support Engineer

Joaquin Pecheur 310-***-**** **@********.***

Systems / Desktop Support Engineer

Systems / Desktop Support Engineer with 10+ years of demonstrated success supporting UNIX/Linux, MAC OSX, and Windows environments, primarily within the Post-Production and Broadcast industries at all Levels I, II and III. My technical aptitude expands into networking and systems configurations as well, and I am capable of performing additional tasks for clients and projects as needed. I am always willing to expand my skill-sets and do what is needed to continue to grow and learn new and emerging technologies.

SUMMARY/ TECHNICAL SKILLS:

Operating Systems: Windows OS (10/8/7/ XP/Vista / 2000), Mac OSX. UNIX / Linux (RHEL, Ubuntu, CentOS),

Harware Servers / Desktops / Laptops: HP Proliants, Z series,, Pavilions. Dell Poweredge, Inspirons. SuperMicro, Macs, Acer, ASUS, BOXX, Lenovo. Custom Systems.

Windows Servers OS: 2003, 2008, 2012 (R2) Installation, Configuration, Setup. AD, DHCP, DNS, File Servers. RDS.

Ticketing Software: JIRA, Connectwise, DeskPro, SysAid, and Custom Software. Network Monitoring: Nagios, Solarwinds, Netcool, Gomez. Network Automation / Management Tools: Kaseya, ManageEngine, DeployStudio.

Networking: DHCP, DNS, TCP/IP. NAT.

Remote Services: RDP, MS RDS Server 2012 (Terminal Services). ARP, VNC, SSH, TeamViewer.

Installation, Configuration, Patching / Hotfixes / Updates : Windows / Mac / Linux. Servers and Clients.

Hardware Setup: peripherals, network cards, drives, graphics cards, drivers, batteries, power supplies, RAM.

Storage Technologies: NAS, DAS and Working knowledge of SAN systems. Network Protocols NFS, CIFS/SMB

Imaging / cloning, Software. Acronis, Altiris, Clonezilla. Network based and per machine imaging.

Archiving / Backup Technology: LTFS, LTO’s, Tape Libraries and Drives. Retrospect, Symantec Backup Exec, Atempo.

Virtual Technologies: VMware, VCenter, VSphere, vCloud, Hyper-V, Parallels. Type 1 and Type 2.

Post Production Workflows / Pipelines. VFX Technologies. Software, Hardware. Render Farms.

Productivity Applications: MS Visio, Outlook, Project, MS Office XP, 2003, 2007, 2010, Office 365, Adobe Acrobat Pro, Endpoint Security, Shotgun, Asset, File Management, File Transfer Tech: Signiant, Aspera, FTP.

Creative Software- Autodesk Flame/Flint/Smoke, Maya, 3DS Max, XSI, Premiere Pro, Final Cut, Avid, Nuke, Shake, Fusion. Adobe After Effects CS, Adobe Illustrator CS, Adobe Photoshop CS, Final Cut Pro. All A/V File Formats, Sequences, Containers and Codecs. Transcoding/Encoding. Vantage, Digital Rapids, Compressor, Adobe Media Encoder.

PROFESSIONAL EXPERIENCE:

I work as a Private IT Consultant Systems / Network / Desktop Support for Small Business and Home Networks. During Contract/Project Downtime.

Technical Consultant Clifton Post (Short term) July 2015

Setup Scalar i40 LTO tape autloader. Maintain upgrade, Software/Hardware Post Workflow and Pipeline.

Environment: Premiere CC 2014, Final Cut Pro, Davinci Resolve. Red Cine workflow, Transcoding: Telestream Vantage. Mac Hardware, OSX Mountain Lion, Mavericks, Yosemite. Server 2008. Blackmagic UltraStudio 4K. NAS Tech, Drobo. Facilis Terrablock. Synology RS18016xs.

YP.com via Mindlance Inc. Glendale, CA. (Contractor) May 2015 – July 2015

Technical Operations Engineer

Monitor Network Operations Nationwide. Deploy Software, New builds, updates.

Monitoring Tools: Netcool, Solarwinds, Gomez, Nagios,

MS Server 2008, 2012, IIS, CentOS, RHEL. SCCM. Putty, iLO, RDP. JIRA.

Environment: MS Server 2003, 2008, 2012, CentOS 6.5, RHEL 5.4.

Point360. Burbank,CA. (Laid off due to company reorganization) June 2014 - March 2015

Network Administrator

Maintain Network wide systems and Production Pipeline i.e. Software and technologies used for a Media Distribution and Media asset Localization. A Transcoding / Encoding Digital Media environment.

Windows XP, 7, 8.1. Macs OSX, Linux RHEL Servers. RDP, VNC, SSH. Upgrade/Migrate systems from XP to Win7.

Aspera, Signiant, Custom DAM, Exchange 2007, Office 2010, Server 2008R2, 2012R,

VMware Workstation, VSphere. Final Cut Pro. WAN / LAN / Fiber/ SAN / NAS / DAS Technologies.

Environment: Windows Server 2003, 2008, 2012. Linux (RHEL). Windows XP, 7, 8.1. Quantum SAN's StoreNextFS.

Mac OSX, XServes, Digital Rapids, Compressor, Signiant, Aspera. Routers / Switches, Brocade. Altirus, Clonezilla.

Neocomp Systems Inc. Chatsworth, CA (Contract) January 2014 – February 2014

Systems / Desktop Engineer. Level III.

Independent Contractor for Server room move and install. Windows Servers; Server room breakdown and move; Upgrade New Servers, Build, Configuration ; Server room Network cabling

Desktop Support OS's Windows XP, 7 and Mac OSX; Printer Support; Server Hardware upgrades; Firmware, Drives, RAM, Batteries. Windows XP to Win7 Upgrades/Migration

Environment: Windows Server 2008r2, Clients Windows XP, 7 and Mac OSX. HP Proliant Servers 360-380p Gen8, Dell Inspiron Towers, Connectwise. Altiris, Clonezilla.

Iron Mountain Digital Studios. Hollywood, CA (Contract) August 2013 – January 2014

Data Recovery Systems Engineer

Restoring and analyzing various Data Sources from multiple formats via Command-Line and Software

Operating Systems used: Solaris, AIX, Linux/CentOS, OpenVMS, Banyon Vines, Windows.

Environment: Windows Server 2008, Solaris, CentOS, AIX. HP Z400. Netbackup Exec. FileMaker Pro.

YUVsoft's Stereoscopic Conversion Plug-in Suite, Los Angeles, CA (Contract) January 2013 - August 2013

Technical Consultant and Software Support Level 11.

Duties to assist and train in usage of plug-in suite for Stereoscopic Conversion Process.

Also act as Liaison between Russian developers and Clients.

Other duties Installation and configuration of plug-in suite at Client locations throughout Los Angeles.

Promote Software and introduced numerous Post Production Studios doing Stereoscopic conversion for 3D Films setting up their VFX Networks with the company's software and training users on best practices.

Environment: Windows XP Professional, Windows 7 Professional, VFX Software: Nuke, After Effects.

Private Desktop / Network Consultant for Home and Small Business Networks. June 2012 – December 2012

Blue Hemisphere 3D, Los Angeles, CA. (Contract) January 2012 - June 2012

Desktop Support and Systems Support Level II, III. S3D Conversion Technician.

A Stereoscopic Conversion house (S3D). Conversion of various titles.

Setup Domain Controller and Active Directory for 20+ users. Windows SBS 2003 and Windows Server 2008 r2.

Rack installation and Configured Dell PowerEdge 2950 Servers as File server and a Dell PowerEdge 1850 as the Domain Controller and setting up a NAS for HI-Rez files dedicated to Film and HD file formats.

Upgrade 20 HP Pavilion desktop computers (using Ghost Imaging software) with Windows 7 Pro Installing all necessary VFX Software for use in Conversion techniques for Stereoscopic Post Production. Also configure all systems with necessary effects plug-ins used for mentioned process.

Setup using Windows Server 2008 r2 and Rolled out 20+ Clients. Other duties included adding users/machines to Active Directory, troubleshooting computer issues.

Created and established VFX Network for conversion process. Built and sourced all technologies creating a file based network.

Environment: Windows 7 Professional, Mac OSX, MS Office 2007, Windows SBS 2003, Server 2008 r2, Shotgun AM.

Private Desktop / Network Consultant / Repair for Home and Small Business Networks. January 2011 – December 2011

Einz's M&M, Seoul, S. Korea. (Contract) February 2010 - December 2010

Stereoscopic (S3D) Technician / Network / Pipeline Support Level III.

Built a custom VFX Network and Pipeline for the creation of Stereoscopic Films. A file based Network

Rolled out and configured IM system Cisco Jabber for 75+ users

Also train locals on how to use the Software and properly use the custom built network.

Environment: Windows server 2008, user systems Windows XP Professional, The Foundry's Nuke, Adobe Photoshop, Illustrator, Imagineer Systems Mocha Pro, MS Office 2007. Shotgun Asset Management

Private Desktop / Network Consultant / Repair for Home and Small Business Networks. April 2009 – January 2010

Sony Imageworks, Culver City, CA (Contract) January 2009 - April 2009

Technical Director (Lighting/Compositing). Film: "GForce 3D"

Technical Support for Lighting & Compositing Software using Katana, an in house node based 3D lighting software.

Support Proprietary Software package for use in Stereoscopic Conversion Process.

Use various proprietary application systems to ensure proper processing of right eye imagery.

Custom file based VFX Network For Stereoscopic Feature with custom DAM system.

Environment: Linux RH Enterprise, VFX Software Nuke, Katana (Proprietary Software.) Custom DAM system.

Flight33 Productions, Sherman, Oaks, CA. (Contract) July 2008 - January 2009

Network / Software Support / VFX Compositor

Created and Produced numerous shots and Visual Effects work for Shows on Discovery and History Channels.

Installation and configuration of Active Directory 75+ Users. Help with Network / Pipeline issues as they arose.

Created and Installed custom network render farm for CGI department. Networked 15 HP Z400's to create a Distributed Rendering system.

Environment: HP Z400's and Mac Pro's. Mac OSX, Windows XP Professional. Server 2003r2. Software: After Effects, Nuke, Maya 3D among other proprietary utilities and software. Shotgun Asset Management System.

KRU Productions, Kuala Lumpur, Malaysia. (Contract) January 2008 -March 2008

2D Supervisor / VFX Compositor for Post Production. Film "Cickaman 2"

FX / Technical Lead Position

Supervise all Animation and Compositing operators and their work for final output. File based workflow.

Post Production work for feature

This included the use of Tracking, Compositing and 3D Software

Environment: Windows XP Professional. Software: After Effects, Fusion, XSI 3D.

Private Desktop / Network Consultant / Repair for Home and Small Business Networks March 2007 – December 2007

Hydraulx, Santa Monica, CA. (Contract) February 2007 - March 2007

Technical Position Flame Operator (FX Artist)

Film "Fantastic Four 2: Rise of the Silver Surfer"

Duties to combine Blue Screen and Live Action Footage also integrate other elements as created by other artists such as 3D, explosions, water elements, flame elements to make a complete and final shot for final output to film.

Environment: SGI and HP Computers, UNIX/IRIX and Linux RHEL. Software Flame, Flint, 3D Studio Max, Maya. IRIS Custom DAM system.

SpeedShape Inc. Detroit, Michigan. (Conrtact) February 2006 - December 2006

Technical Position Lead Autodesk Flame Operator / Compositor

VFX / CG C for commercials Mostly Automotive. Manage pipeline, file servers, Archiving. Auto Assembles.

Duties to combine Animation, environmental and Live Action Footage also integrate other elements as created by other artists such as 3D elements to make a complete and final shot for final output to film.

Environment: SGI Octane 2, Windows XP Professional. Software Flame, Nuke, Maya, Photoshop, Illustrator.

Worked as a Private Desktop / Network Consultant / Repair for Home and Small Business. January 2004 – January 2006

Installing, updating and repairing Systems Software / Hardware. PC, Mac OSX, Linux. Building Physical Networks, Servers, Firewalls, Routers, Switches. Installing, upgrades and repair, Servers, Laptops, Desktops. Installing and configuring network and local Printers and other peripherals.

Warner Brothers Feature Animation. Sherman Oaks, CA. (Contract) January 2004 -December 2004

Desktop support Level I, II. Film: "LoonyToons Back in Action"

This was a 300+ machine / user environment with both Mac and PC's.

Provided support for all departments.

Direct hands on Software support and Training for those that were new users.

Software used was both Proprietary and Commercial.

Facilitated the growth of the VFX Network / Pipeline which speed up our abilities to deliver our shot quotas during our most critical period the date of delivery for the completed film.

Helped simplify all processes between the Creative departments and our developers who created our VFX Pipeline from scratch.

Environment: HP Pavilions, Linux RHE, Windows XP, Mac OS9. VFX Software . Shake, Maya, US Animation, MS Office, Unix Command line scripts. Customized Media Tracking and Management System.

EDUCATION:

California State University Los Angeles. BA History. Graduated

Santa Monica College. AA Graphic Design. Graduated

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