Customer Service/Medical Assistant/Receptionist

Averey'Anna D. Smith

EDUCATION:

Fortis College, March 2013- January 2014

Hightower High School Graduate, 3.98 GPA

OBJECTIVE:

Obtain a position that will allow me to expand my expertise in customer service and my hands on skills.

SKILLS:

•Substantial experience and outstanding skills with experience working in customer service.

•Accustomed to working in fast paced environments with the ability to think quickly and efficiently, handle difficult clients/customers, and maintain a positive attitude.

•Excellent knowledge of the clerical and computer skills like word, excel, outlook, access, and more.

•Excellent interpersonal skills, and ability to work well with others.

•Flexible, uses critical thinking skills, and open to learning new ideas/skills.

• Phlebotomy

• EKG

•CPR

•Injections

EXPERIENCE:

Medical Assistant, Kelsey-Seybold, Nov. 2013-May 2015

•Responsible for the measuring signs such as temperature, pulse rate, weight, height, blood pressure etc. and interview patients and record their information.

•Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients

•Ability to lift up to 60 pounds and push up to 100 pounds on wheels.

•Responsible for other duties as assigned

Merchandising Clerk, Macy’s Co, Feb. 2012- Mar. 2013

•Meet and greet customers, provide customer service/assistance.

•Accept cash, card, and check payments. Issue receipts, coupons, and refunds.

•Unload company's truck, and put freight out on the store floor.

•Answer company's phone.

•Clean work area.

Phone: 281-***-****

Email: **********@*****.***

References: Available upon request.

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