D. Mark Hubbs
Rowlett, Texas 75088
*******@*****.***
972-***-**** Cell
Virtualization Consultant and Manager, Dallas, TX
SUMMARY
Program Director for an IT Systems Integrator using PMBOK. Over 25 years of IT experience with over 15 years in SAP Basis, SAP NetWeaver, ORACLE, DB2, Windows NT, UNIX, Informix, EMC and SQL Server
with a history of successful accounting, payroll, business and ERP system implementations.
IT Project Manager with strong business skills
Technical Team Lead on SAP installations and upgrades
BMC Performance Engineer on improving SAP performance at customer sites
Over 20 installations of SAP 3.x, SAP 4.x and SAP ECC 6.0, SAP Portal, SRM, CRM
Over 4 upgrades of SAP, including SAP 4.x to mySAP ERP 2004, 2005, SAP ECC
DBA and DBA Manager for a major DOD Contractor
SAP Basis and SAP Basis Manager
Set-up of SAP BI/BW and analysis reporting using SAP BOE
Installation manager for projects in Brussells, Paris, Dubai and Singapore
In-depth understanding of SAP NetWeaver components, architecture, configuration, SAP Security and integration
Implementation of Financial and Cost Accounting Systems through entire career
SKILLS
Project and Program Management
oInstalling, configuring and supporting MS Dynamics CRM
oAnalyzing SOW’s
oDatabase design and delivery of Cost Accounting and Finance Systems
oDeveloping and writing Scope Statement and Management Plans
oDevelops Scope Change Management Plans
oProject WBS’s, Project Staffing Plans, Project reporting tools
oProject Status Reports and Managing Stakeholder communications
oManaging Project Cost Baseline Reports
oCreating MS Project Schedules, Identifying Risks and Risk Mitigation
oBuilding Project Teams, assigning work items and tracking deliverables
oCreating and resolution of Issue Logs
oStrong advocate of PMBOK, ASAP Road Map and Agile-based (Rally) methodologies
oGood leadership skills in keeping projects on schedule
oManaging deliverables created through outsourcing relationships
EXPERIENCE
Our Lady of the Lake Hospital and College 9/2012 – current
Baton Rouge, LA
Program and Project Manager, Contractor
Project Manager and Architect for the creation of a private cloud infrastructure for all business applications ($3MM).
Project and Program Manager for the implementation of the Microsoft Dynamics CRM System ($2MM).
Analyzing SAP BusinessObjects (BOE/BW OLAP) reporting extracts to replace current business reports.
Xerox-ACS 12/2011 – 2/2012
Dallas, Texas
SAP Project Manager, contractor
SAP Project Manager supporting multiple eBay SAP virtualization projects ($2MM)
SAP PM for Means Automotive on Production EDI and SAP ECC (including FI/CO, SD/MM) Production upgrades ($3MM)
SAP PM for Akzo Nobel supporting SAP Upgrades and Enhancement Packages ($5MM) including FI/CO and HR Upgrades
All projects were a success, including taking the Means project from red to green status.
Texas Instruments 05/2011 – 07/2011
Dallas, Texas
SAP Project Manager, contractor on last few months of global SAP upgrade
SAP Go Live Project Manager for a SAP Upgrade from SAP Release 4.7 to SAP ECC (including FI/CO, SD/MM) and SAP GTS
Near Zero Down Time method used for ECC Upgrade; project completed ($14MM)
Successful project completion; came onboard last few months of project
Defense & Aerospace Integrators 04/2010 – 04/2011
Dallas, Texas
Program Director
Creating Scope Statements, WBS’s, SOW’s, Responses to RFP’s, Project Schedules, Risk Mitigation Plans and Project deliverables for Defense and Government projects
Project sizes of $3 - 4 million, including McDill AFB Inventory and U. S. Admin. Command
Secret Security Clearance granted 10/2010
Company did not purse new projects after April, 2011
Virtustream 08/2010 – 09/2010
Bethesda, MD
SAP Basis Consultant, contractor
SAP Basis Consultant supporting new customers on a migration to Cloud computing for SAP Systems to lower systems operating costs
Migrated 80+ SAP Systems running on about 100 servers to the Cloud
Performed double stack system refreshes and system copies after Cloud migration
This contract was executed while I was employed for Defense & Aerospace Integrators
IBM Global Services 04/2007 – 4/2009
Dallas, Texas
Managing Consultant
State of Louisiana 08/2008 – 04/2009
SAP NetWeaver Lead
SAP NetWeaver Lead Administrator performing installation and set-up of SAP ECC 6.0 (including FI/CO, SD/MM), CRM 2007, SRM 5.5, Solution Manager 7.0, XI/PI on AIX using DB2
Set-up Solution Manager for project tracking, issue management for project management and displaying alerts via Sol Man monitoring of all other SAP systems
Assisted or performed the installations for Sandbox, Development and QAS systems
Supported set-up and configuration activities for new implementations and major new applications for the project
System implementations include J2EE installation, support and on-going issue analysis
California State Office 07/2007 - 07/2008
SAP NetWeaver Administrator
SAP NetWeaver Administrator performing installation and set-up of SAP ECC 6.0 (including FI/CO, SD/MM), BIW, SRM 4.0, Solution Manager 4.0, EP, XI/PI on AIX using DB2
Performed almost all of the installations for Sandbox, Development, QAS, Training and Production systems including high availability/fail-over scenarios
Provided NetWeaver training to local customer administrators, including back-up and recovery testing using Tivoli and DB2
Recognized as a top performer (in top 10% of over 100 people) on this project by the State of California
Successful project SAP Go Live
SAIC at Entergy 01/2007 - 04/2007
Little Rock, Arkansas
Lead SAP NetWeaver Administrator, contractor for system migration
Lead SAP NetWeaver Administrator in Little Rock for the transition of servers from Sacramento to Little Rock
Moved 2 landscapes with about 47 TB of data
Resolved performance issues with BW Landscape
Customer was ecstatic with system performance and completion of the project, successful SAP Go Live
Chevron Phillips Chemical Co. 08/2006 - 11/2006
The Woodlands, Texas
Sr. SAP NetWeaver Administrator, contractor for SAP Upgrade
Senior SAP NetWeaver Administrator helping CPChem manage a ECC 5.0 upgrade including conversion to a Unicode database
Working with CAP Gemini and CPChem to resolve problems in the upgrade
Performing hardware sizing and preliminary planning for Global Trade Services application and landscape
Analyzing performance of all current production hardware to meet customer expectations
Working with APO and BW issues related to system functionality after QAS R/3 system refreshes
Successful SAP Go Live
Bayer Corporate and Business Services 09/2003 - 05/2006
Pittsburgh, Pennsylvania
Sr. SAP Basis Administrator, contractor providing on-going SAP Basis Support, multiple initiatives
Senior SAP Basis Administrator performing SAP installations and support for business units within Bayer Corporate Business Services
Specialty areas include: customer service, SAP support requests via problem database and problem resolution via phone, e-mail, and Perregrine ticket system. SAP new system installations for Lanxess Chemicals
Basis point of contact lead for Lanxess
Most business units are using 4.6C with some 4.6B, 4.0B and mySAP ERP 2005
Primary point of contact on all direct customer requests: Transport Management System, Customer access, system performance, Client copies, system copies, and direct e-mail, phone call requests
Secondary point of contact on SAP BW issues, in training to be a primary point of contact
Applied latest SAP Kernels and Source Packages including J2EE Engine Source Packages
Team member in SAP Upgrade from SAP 4.6B to mySAP ERP 2004 and mySAP ERP 2005 for Bayer Health Care Business units
Supported about 100 versions of SAP for about 10 Business units on about 130 servers
Major Defense Contractor 08/2001 - 03/2003
Sr. SAP Basis Administrator
Senior SAP Basis Administrator performing SAP installations and support for a roll-out of Northeast US Business Units
Performed installations of production and development systems following SAP/ORACLE/UNIX installation procedures and use of SAP OSS Notes
Performed project management duties using MS Project in the moving of 3 servers from and subsequent SAP installation and/or database copies
Performed daily monitoring duties using SAP transactions and frequent use of OSS Notes for problem resolution
Team member/team lead on installation of parameter improvements for SAP performance across multiple landscapes
Installed SAP Release 4.6C SR1, BW and SEM installations
Installed Discrete Industries IS solutions, Earned Value Components and Plug-in add-ons as post-installation tasks along with available Support Packages
Frequent user of SAP OSS Notes and SAP Net information for planning installations of new releases as directed by management
Managed 250GB SAP Systems and was involved in many performance issues on a day-to-day basis
Installed, supported ORACLE 8.1.7 and patch sets in a 64-bit UNIX environment
Provided remote daily server availability information to Systems Monitoring Center in Northeast US with scripted monitoring information
BMC Software 04/2000 - 03/2001
Dallas, Texas
SAP Senior Performance Engineer
Senior Performance Engineer providing installation and customer support for SAP Performance Management products
Customers supported include Pacificorp, Steelcase, NASA, Pratt & Whitney, CSC, and Comision Federal Electricidad
Most customers were running SAP Release 4.5X and Release 4.6X including BW instances
Originally an employee of OptiSystems, which was bought by BMC.
SAP Senior Basis Administrator/Independent Consultant 03/1998 - 02/2000
Dayton, Ohio
Sr. SAP Basis Administrator working as a contractor
Reynolds & Reynolds
Dayton, OH
SAP Senior Basis Administrator providing Oracle support for backup and recovery
Developed test plans and procedures for backup and recovery of Sandbox, Development and Consolidation instances
Provided knowledge transfer and procedures to local employee for all aspects of Basis and Oracle administration on SUN platforms using SAP Release 4.5B
Lockheed Martin
Denver CO and Kennesaw, GA
Administrator providing installation support at the Denver Data Center
Installed and supported SAP Release 4.5B with the Aerospace & Defense Industry Solution
This landscape supports Lockheed Martin’s Human Resources implementation for 42,000
Employees
Production implementation was October 18, 1999
Performed customer support activities at the Kennesaw site for the Production testing and cut-over
This includes client copies, transport management, SAP user security, application of Hot Packages, Legal Change Patches, problem solving and performance optimization
Also supported Sales Distribution and Materials Management configuration and development activities at the Kennesaw site
Gillette
Boston, MA
SAP Senior Basis Administrator providing Production Support for a SAP 3.0D and 3.1H Systems in a high volume SD/MM/FI/CO environment for consumer products
Provided daily monitoring support, SAP and ORACLE problem solving and resolution to the North American and Pacific Rim operations
Supported Transport management across 5 - 6 system landscapes and provided support to 17 SAP instances running on 23 servers
Provided knowledge transfer to new Basis Administrators for new installs and problem resolution
Provided month-end, quarter-end and hot-line support for Production System operations and performance tuning for environmental changes
Andersen Consulting at Texas Instruments (formerly Texas Instruments) 03/1996 - 02/1998
Dallas, Texas
SAP Basis Administrator
SAP Basis Administrator for Andersen handling customer requests including Transports, Client Copies, User Administration, SAP/ORACLE Performance and Tuning, and SAPGUI
Project leader for the installation of SAP R/3 Release 3.1G in Development, Configuration and test instances
Project leader for transfer of SAP to SUN servers from HP
Team member in upgrade to SAP Release 4.0A, using ASAP methodology
ORACLE skills used: ORACLE/SAP Database Administration, SQL*NET, supported ORACLE Data Warehouse for SAP tool installation
SAP R/3 Basis Administrator for TI with responsibility of supporting SAP R/3 for PC Product and Semiconductor Forecast Business Units within TI
Performed management and administration of all SAP Basis activities within these business units
Developed and documented many procedures used by TI Basis Administration group for ORACLE support, UNIX System Management, ORACLE/UNIX/SAP Security Policies, R/3 Release installation and R/3 Release upgrades
ORACLE skills used: ORACLE product installation and upgrades, SQL*NET access with 3rd party tools, ORACLE File System Performance and Tuning, INIT.ORA tuning, corrupt on-line redo logs, all ORACLE recovery methods (due to loss of all file systems, control files and indexes), ORACLE backup and restoration, application of UNIX patches to support ORACLE, ORACLE tuning for servers with multiple copies of SAP, avoiding database reorganizations, managing ORACLE Rollback segments for data loads
Perot Systems 08/1990 - 02/1996
Dallas, Texas
SAP Consultant/Sr. Database Administrator
Developed a Business Plan that was accepted by all levels of management within Perot Systems for creation of an Enterprise Applications Group
The initial goal of the plan is to develop expertise in the SAP Consulting arena
Currently performing all point of contact information for SAP within PSC
System Administrator and Senior Database Administrator for the AMI account with responsibility of recommending, justifying, acquiring, creating and building the hardware and software to migrate a mainframe (MVS) Patient Database to an open systems/UNIX platform
Recommended and used ORACLE7 CASE tools for the project
Negotiated AMI and Perot Systems discounts with the vendors
Performed all System Management and Database Administration functions for the Data General AViiON midrange computer
Acquired and managed Open Connect Systems (OCS) Gateway from MVS to UNIX for sending data to populate UNIX system databases
Evaluated, acquired, justified and used various UNIX System Management tools
Senior Database Administrator for the AMI account with responsibility of managing database activities for the Inventory, Purchasing, Receiving and Accounts Payable Systems
Responsible for software releases of user requested enhancements
Standardized the migration, re-sizing and enhancement process by using detailed work plans of all database related activities
Senior Database Administrator at Europcar, St. Quentin, France with the responsibility of reducing costs of existing database systems
E-Systems 3/1986 - 7/1990
Garland Division
Manager, Database Administration
Led all Database Administration activities for the development or acquisition and implementation of Engineering Systems, Human Resources, General Ledger, Bid Proposal, Fixed Asset and the complete CAS (Computer Associates) Manufacturing MRPII System
Because of the success of database systems, we replaced or upgraded every major business system in use
Led the first use of CASE Tools, Bachman and IEW for in-house database development
Cost justified, acquired and used these tools for development of shop floor control and financial systems
These products reduced the man-hours required to implement and support new systems
KEY COURSES AND TRAINING
Project Management Professional (PMP from PMI) Certification #1642891, 2013
VMware vSphere (V5.1): Install, Configure, Manage, 2013
University of Texas at Dallas (UTD) MBA Program (3.8 GPA), 2011
University of Landshut (Hochschule Landshut), Germany. International Business, Negotiation and MIS
University of Texas at Dallas (UTD) Project Management Masters Certificate (3.87 GPA), 2010
SAP NetWeaver Advanced Basis
SAP Business Information Warehouse Management
SAP Performance Management
Veritas Systems Backup and Recovery
SUN ES10000 System Administration
SAP Technical Core Competency
SAP R/3 Performance and Tuning Workshop
SAP R/3 Advanced Administration
SAP Database Administration for ORACLE
SAP R/3 Sales Distribution and Materials Management Certification
UNIX and TCP/IP System Administration
ORACLE7 Database Administration I and II
ORACLE7 CASE Training, Oracle
ORACLE7 SQL*REPORTWRITER, Oracle
IEW CASE Training, Knowledgeware
Supervisor Training, E-Systems
Complete MRP II Training, Univ. of North Texas
Complete Database Administration Series, Cullinet
Manager Training, McDermott
Project Management, IBM
QUALIFICATIONS
MBA, University of Texas at Dallas (UTD)
Project Management Masters Certificate, University of Texas at Dallas (UTD)
B. S., Computer Science, University of Louisiana at Lafayette, LA
LANGUAGES
English: Fluent
Spanish: Basic (High School and College, worked in Mexico City)
French: Basic (Worked in Paris and Brussells)