Customer Service Manager

**** ******* **** **.

Deer Park, TX *****

713-***-****

*********@****.***

JULIA LEWIS

OBJECTIVE

Seeking a Professional Career in an established company that will allow me the opportunity to demonstrate my levels of accomplishments, capabilities and offer advancement for measured achievement.

SKILLS & ABILITIES

Excellent organizational and interpersonal skills, general office duties; Including all daily correspondence, telephone etiquette, customer service, filing and clerical business procedures, word processing, data entry, 10-key, Dictaphone

Software:

Outlook and Publisher, Quick book, Lotus Notes, Excel, MS Word, Access, PowerPoint, Windows and Word Perfect 8

EXPERIENCE

ACCOUNTING-Accounts Receivable, TKG TECHNOLOGIES INC-GE OIL & GAS, HOUSTON, TX

Aug. 14/Present

Working with system GetPaid, Oracle. Clerical duties: Accounting, Cash Application, Cash Collection, Receivables, filing, spreadsheet report weekly on Excel.

MANAGER/CO-OWNER, MICHELANGELO’S ITALIAN ICE, DEER PARK, TX

Feb.10/Jun. 14

All Clerical duties; Payroll, Accounting, scheduling, shipping and receiving, ordering. Training new hires, opening, and closing of shop.

TEACHER, MS. LITHA’S DOUBLE D CHILD CARE, LAPORTE, TX

Oct. 08/Dec. 10

Teaching, all duties in caring for children, supervisor, arts & crafts, reading and math.

COMMERCIAL COLLECTOR, GREENBERG, GRANT & RICHARDS, HOUSTON, TX

Apr. 08/Oct. 08

Collections, Excel, counseling customers, working 650 customers’ files a day, making and receiving phone calls, sending emails, proofreading, typing letters.

COLLECTOR, LTD FINANCIAL SERVICE, HOUSTON, TX

Jul. 07/Apr. 08

Collections, counseling customers, working 450 customers files a day, making and receiving phone calls, skip tracing information on and for customers.

CSR/PARTS ASSOCIATE, PEP BOYS AUTO, PASADENA, TX

Feb. 05/Apr. 07

Customer service, answering phones, working closely training under manager, night cash handling, stocking, shipping and receiving, unloading of truck, trainer

PHONE OPERATOR, TARGET, PASADENA, TX

Jun. 02/Oct. 04

Clerical, answering multiple phone lines, customer service, proofreading, markdowns, comp shop.

EDUCATION

SAN JACINTO COLLEGE CENTRAL, PASADENA, TX, CERTIFICATE

Financial Service Representative 2006

TEXAS SCHOOL OF BUSINESS, FRIENDSWOOD, TX, CERIFICATE

Computer Office Specialist 2001/2002

OLNEY HIGH SCHOOL, PHILADELPHIA, PA, DIPLOMA

General Studies 1991/ 1994

REFERENCES

AVAILABLE UPON REQUEST

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