Programmer / Analyst

Edward H. Fuetterer

*** ********** ** **********, ** 14174

**********@***.***

716-***-**** Home / 716-***-**** Mobile

KEY SKILLS:

Programming Languages:

ORACLE PL/SQL, T-SQL, VB6, VB.NET, UNIX Shell Script, VBA, Informix4GL.

Developer Tools:

MS VSS, Visual Studio, SQL Navigator, TOAD, FTP, SQLPLUS, SQL LOADER, VI, VIM, Business Objects 5, SQL Developer, Tortoise SVN

DBA Tools:

Oracle Enterprise, MS Enterprise Manager

DBMS:

Oracle 11g/10g/9i/8i/7.x, MS SQL Server 7, 2000, MS Access, Informix

Operating Systems:

Windows 95/98/2000/NT/XP, UNIX, Linux

HIGHLIGHTS OF QUALIFICATIONS:

Effective Goal planning for business requirements including timelines, individual system processes, and project management.

Research business requirements and analyze areas for improvement.

Expertise in SQL and performance tuning techniques in T-SQL, Oracle 8i,9i,10g,11g, and Informix4gl.

Expertise in data analysis for extracts and load processes for data warehouse environment.

Excellent problem solving skills, communication skills, interpersonal skills, team leader, team player, quick learner, good decision maker, and self starter.

EMPLOYMENT HISTORY:

M&T Bank (Full-Time)

VB.NET Developer 8/1/2013 to 10/9/2013

Worked as VB.NET developer contracted to M&T Bank through Modis. Worked on Internal Application CCM (Customer Contact Management) system. I was developing and implementing changes for data retrieval and program enhancements utilizing VB.NET and T-SQL.

SOFTREK Corporation (Full-Time)

Programmer PL/SQL Developer 4/12/2011 to 1/7/2013

Created and updated PL/SQL packages, stored procedures, functions, new functionality, table triggers, and client customizations for Pledgemaker (Clearview CRM) software. Performed custom ETL processes for new incoming clients. Worked with clients and end users on specifications and translated to programming documentation.

TeleTech Holdings Inc. (Full-Time)

MA Telesales Rep / Licensing Dept. 9/24/2007 to 7/2/2008

MA Telesales Rep, once my technical background was introduced moved to their licensing team. Created Access DB for insurance licensing dept. to track insurance licenses for phone agents, continuing education requirements, provides reporting data. Lead technical resource to this department. Created several VBA scripts for checking data, data dumps, data imports, and ad-hoc reports exported to excel spreadsheets.

Adelphia (Full-Time)

Programmer/Developer/Analyst 2/8/2004 to 7/31/2006

Identified improvement areas of current reporting, including, but not limited to, SQL optimization, automation and historical data. Developed and maintained automated reporting system and data warehouse for CARE Organization responsible for developing warehouse design (indexing, table structures etc.), ETL processes, and continuous improvement of processes and new requirements as needed for reporting purposes using T-SQL, PL/SQL, VB .NET and Excel. Developed automated scheduling system to run ETL processes and standardized reporting, tracking any load failures, allowing re-running of processes and providing feedback on system or program issues for correction using T-SQL, PL/SQL, VB .NET and Excel VBA. Scheduling system is database driven and can handle thousands of reports a day if needed. Designed table structures and all processes for reporting system. Responsible for the entire system development and maintenance. I provided team leadership of query optimization and database improvements as well as reporting requirements.

ClientLogic (Full-Time)

Programmer / Developer 11/8/98 to 11/17/2003

I started with inbound technical support calls for the Corel Priority technical support division. Software products I have supported are Corel WordPerfect 5.1+ to WordPerfect Office 2000, including the dos and legal versions. This was extensive high-level support. Technical documents were written for various solutions. Then moved to DSS (Decision Support Systems) and developed reports in Visual Basic 6.0, Informix 4GL. Data warehousing ETL and reporting from various data sources. The technologies used were ADO, ODBC, T-SQL, VBA, INFORMIX, UNIX, Visual Basic 6.0, and Oracle8i and 9. Assisted in corporate data warehouse development and analysis of available systems to integrate into data warehousing structure. Data warehouse consisted of telephony, order system, email system and other database systems integrated into one single data warehouse. Primary duties were maintenance and improvement of processes and report development. Report development involved extensive sql queries in both T-SQL and Oracle and supported several applications. Data warehouse was several terabytes in size.

Education

DeVry Online (2010 to present)

I am currently enrolled in DeVry online pursuing bachelor’s degree business management with a focus in project management.

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