Billing/accounts receivable specialist

SHANNON ROSE CLEMENT

**** ***** ****** **** ****** City, TX 77573 (C) 832-***-**** **********@*****.***

BILLING SPECIALIST / RECEIVABLE EXPERT

PROFILE

Collaborative and analytical Billing and Receivable expert with over 30 years of experience working for United Space Alliance, Inc. (formerly Rockwell International). Expertise managing multi-million dollar billing for major accounts. Recognized for developing meaningful relationships with clients and employees and providing top-notch customer service. Possesses strong attention to detail and works well with diverse populations. Known for stellar communication skills and adapts well to changing environments. Career spans Finance and Accounting, Prime and Subcontract Billing as well as support to Contracts and Pricing and Internal/External/Government Audit. I offer a demonstrated history of success, executing all aspects of support to an executive management team.

● Billing/Invoicing Specialist ● Accounts Receivable ● Customer Service

● Financial Audits ● Building Relationships ● Technical Savvy

● Confidentiality ● Black Belt Team ● Analytical Reports

TECHNICAL SKILLS

● Microsoft Office Suite (Full) ● Salesforce (OTS) ● Crystal Reporting (Report Builder)

● RentalMan (Axiom) ● iSynergy ● PeopleSoft (Enterprise)

● Multitude of EDI portals (Access to Contracts/Purchase Orders/Reporting and Invoicing Submission)

FLEXTECH RESOURCES HOUSTON, TX OCTOBER 02 2014 – MAY 08 2015

Billing Specialist (Contracted to Total Safety, Inc.)

(Contract Ended)

Prepared invoices for assigned account locations (up to 350+ per week)

Wrote, established and maintained billing procedures for corporate location

(Company upgraded billing systems)

Created new billing/customer profile forms for use at all locations

Matched required documentation to invoices to ensure expedited payment

Prepared manual invoices for special projects

Interfaced with operations & sales departments to expedite payment and resolve billing issues

Maintained timely and open communication with customer

Supported large scale cash collections and accounts receivables projects requiring night and weekend support

Organized corporate billing filing for easy identification and quick retrieval

(Company upgraded billing systems)

SHANNON ROSE CLEMENT Page 2

UNITED SPACE ALLIANCE HOUSTON, TX August 30 1982 – July 25 2014

Business Operations IV (Promoted 4 times) (Company closed)

Acted as the Chief Billing/Invoice Specialist and supported billing for 11K employee population

Performed multi-million dollar billing for NASA and corresponding sub-contractors utilizing customer required billing formats and coding as well as negotiated rates and customer formats

Managed over 100 contracts per month and utilized PeopleSoft to filter out contracts that were active and ready to be billed

Reviewed terms and conditions of new contracts for Billing preparation per Terms and Conditions of contract

Partnered with accounting to create custom billing/labor/open voucher reports as well as customer required reporting

Tracked Funding requirements & Contract Modifications

Invoices prepared utilizing costs incurred, time and material, labor hour, fee billings, and milestone billings

Passed in-depth internal and external audits with ZERO errors year over year

Wrote, established and maintained Corporate Billing Procedures for rate table/policy/procedural changes

EDI System Administrator for customer portals and provided access to designated users

Built meaningful relationships with customers and partnered with them directly to make payments within 30 days which eliminated the need for a Collections Department

Backup to Cash Management including Wire and ACH Transfers

Conducted Contract Closeouts and evaluated data to determine any outstanding billable costs or credits

Participated on a Black Belt Team to gather data and develop policies and procedures for internal moves within the Company. Recognized as the Subject Matter Expert on the Black Belt Team

Excellent rapport with management, customers, auditors and colleagues

Relevant Skills/Certifications/Awards:

Certificate in Leadership Development Institute (LDI) Series I, II & III

Finance Employee of the Month

Procurement Integrity

PeopleSoft skill/job code labor actuals queries and Crystal reporting

Federal Acquisition Regulation – (FAR)

Cost Accounting Standards - (CAS)

Willing to Relocate: No

References: Available upon request

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