Customer Service Sales

Vanessa L. Campbell

585-***-****

** ***** **., *********, ** 14624

*************@*****.***

PROFILE

Disciplined self-starter, able to balance multiple priorities and adapt easily to new situations, also an effective team player with strong communication and organizational skills. Background includes:

Customer Service

Communication

American Sign Language

Paralegal Association of Rochester

Management

Technology

Telecommunications

Sales

WORK EXPERIENCE

Bisco Industries, Rochester, NY 03/15 - Present

Sales Representive

Support inside sales representatives and management in customer service and sales

Establishing new sales opportunities in an exciting environment

Entry level sales responsibilities with the goal of promotion to full time sales in 12-18 months

Coordinate with sales representatives to respond quickly to customer needs, requests and problems

Ability to multi-task while learning new information about our customers and our industries

Shapiro DiCaro & Barak, LLC, Rochester, NY 03/13 – 03/15

Foreclosure Legal Assistant

Prepare Summons and Complaint for attorney review and filing

Redact NPPI Information from court documents

Prepare and send correspondence

Document management

Proficient in Nuance and Lexis Nexus

Proficient in Electronic Filing in New York Counties

Closing USA, Rochester, NY 1/13 – 3/13

Legal Department Tax Researcher

Conduct research of tax data

Prepare documents and tax reports

Searching and investigating information contained within files

Communication with Municpalies Statewide

Exercise judgment and discresion pretaining to confidential information

Earl’s Enterprise HVAC Specialist, Rochester, NY 07/11 – 12/12

Office Manager/Administrative Assistant

Create invoices and estimates

Prepare and organize documentation

Bill and manage accounts receivable

Maintain calendars and schedules

Inbound and outbound tele and e-mail client communication

Clerical duties: Typing, faxing, copying, scanning

Work with Quickbooks, Excel, Microsoft and Spreadsheets

Dorschel Automotive Group, Rochester, NY 10/06 – 08/12

Cashier/ Business Development Representative

Receive and post cash, credit, debit and check transactions

Internal billing

Manage cash drawer

Customer service

Manage employees for efficient completion of service transactions

Time and calendar management and information/data support

Daily use of Microsoft Word, Excel, Dropbox.

EDUCATION

Monroe Community College, Rochester, Graduated 12/2013

Certified Paralegal

Rochester Institute of Technology, Rochester, NY 03/10 – 06/12

Hospitality Management/Dietitian Management

Monroe Community College, Rochester, NY Graduated 05/09

Associate Degree in Liberal Arts

References Avaliable Upon Request

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