Office Assistant

Terri L. McMillan

July ****

To Whom It May Concern:

I offer a 20-year track record of administrative support. You will benefit from my following key strengths:

Computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook and Access).

Broad-based experience covering a full spectrum of administrative duties, including executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, travel/meeting coordination and project/program support.

Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems.

A proven reputation, with a consistent history of exemplary performance reviews and recognition for driving efficiency improvements to office systems, workflows and processes.

Received a Masters Degree in Public Administration; September 2006.

I am confident that if you hire me as your Executive Assistant, you will have more time and energy to concentrate on growing your business. My resume is enclosed for your review.

Please feel free to contact me at 201-***-**** or email me: ************@*****.***

Thank you for your time, and have a great day.

Sincerely,

Terri L. McMillan

Terri L. McMillan

Terri L. McMillan

Professional Experience

Assistant to the President, 1999 to 2015 - Fairleigh Dickinson University

Managed the Office of the President on the Metropolitan Campus and providing guidance to the Office of the President on the Florham Campus. Job assignments included setting job priorities, scheduling and insuring adherence to policies and procedures, provided diversified support for the President, the University Provost and SVAA, and the Senior Executive Assistant to the President and the Executive Vice President.

Provided continuous advanced support to the senior members of the Office of the President, administration, and including the friends of the University.

Primary business scheduler and social scheduler for the President, for all appointments on and off the Florham Campus and Metropolitan Campus, including making all travel arrangements for the President as required and also being proactive to reschedule any appointments at the time when conflicts occur whether it is with colleagues within the University or friends of the University.

Answered telephones, greeted and announced visitors, with appropriate diplomatic screening and; or providing assistance with updates when the President or senior members of the Office of the President are detained.

Prepared purchase orders, check requests, supply requisitions for approval, and keenly monitored the President’s Office budget.

Set daily standards for myself to continuously make sure my quality of work is accurate, neat and thorough.

Traveled to the Florham Campus to assist in the Office of the President when needed.

Interpreted university policies, procedures and practices as related to matters referenced to the Office of the President. Considered independent judgment, initiatives and discretion.

Assisted the Executive Assistant to the President in all matters concerning the Board of Trustees, including preparation for Board meetings and creation of the Board Book, follow up on the various committees of the Board, and communications with individual trustees and the Board as a whole.

Assisted the Executive Assistant to the President, initiated and composed correspondences, independently or based on guidelines provided, very often of a sensitive and confidential nature.

Major Additional Duties:

Worked directly with Honorary Degree recipients of the University Commencements. Including but not limited to official notifications, travel arrangements, lodging accommodations and transportation to and from the commencement ceremony.

Organized all protocols for the participants of the Platform Party at the University Commencement Ceremony, including but not limited to the Official Post Luncheon.

Responsible for ceremonial robing room attendees for Photos with the President and Honorees.

Assisted in arranging university meetings relating to university partnerships with visiting dignitaries.

Took on a Leading role with the responsibilities related to the Office of the President for the Annual Academic Convocation Ceremony, including but not limited to the members of the faculty and staff participating in the Convocation Luncheon hosted by the Office of the President. Provided guidance to the work directly with the University Pillar Awardees and their guests.

Assisted with the Annual Board of Trustees Picnic and recognition of newly Tenured Faculty members.

Assisted with the Annual Employee Recognition Luncheon hosted by the Office of the President.

Assisted with the Annual New Jersey Speaker Series Events held at the NJPAC, Newark, NJ

Institutional Advancement – Fairleigh Dickinson University

1994 – 1999 Development Assistant

General responsibilities included answering phones and routing calls as needed; updating computerized donor information files; researching donor database and setting appointments for the Vice President of Institutional Advancement and the Development Office Administration.

Monitored and maintained budget records for the University Advancement Office, Systems Office and Major Gifts and Planned Giving.

Annual Fund responsibilities included coordination of annual mailings, assistance with planning and preparation of semi-annual phone-a-thons and the recruitment of alumni volunteers and student callers.

Served as a backup Assistant for the Sr. Vice President for Institutional Advancement.

Education

Fairleigh Dickinson University September 2006

MPA: Masters in Public Administration

Skills

Proficient user of MS Office (Word, Excel, PowerPoint and Outlook)

Additional Information

Accomplished Assistant offering 15 years of administration experience reporting to the President of the University and other top executives. Also worked in the University Advancement office for 5 years.

Consummated professional and dedicated duties to making the lives of busy executives easier.

Served as an effective gatekeeper; prepared well researched and accurate documents.

Managed busy calendars and efficiently handled daily office tasks.

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