Customer Service Office

TORIO, MELIZA ROAN D.

**** ******** ******. ***** **. Pulung-bulo, Angeles City, 2009

Cell# 092********

Email address: *************@*****.***

Educational Background:

Bachelor of Science Major in Hotel and Restaurant Management

Holy Angel University

Work Experience:

ESL Online Teacher - GnGn Eikawa Phils.

April 29, 2013 – present

On the Job Training - Hotel Stotsenberg and Leisure Park

Nov. 5, 2013 – Feb. 9, 2013

Student Assistant - Holy Angel University

June 2009 - March2012

Skills:

Computer Literate

Multi Tasking

Have good interpersonal skills

Patient

Seminars:

Coffee 101

(Figaro, Balibago 2010)

Hotel Career Orientation Food Safety and Sanitation

(Traders Hotel, Manila, September 2010)

Mixology and Flairtending Seminar

(Holy Angel University 2010)

Front Office and Housekeeping Seminars

(Hyatt Hotel and Casino in Manila August 2011)

How to give a 6 Stars Service Seminar

(Holy Angel University Theater, 2012)

Power Dressing

(Academic Hall Holy Angel University, September 2012)

Customer Service

(Academic Hall Holy Angel University, September 2012)

Resume Tutorial

(Academic Hall Holy Angel University, February 2013)

Food and Beverage Service

(Hotel Stotsenberg, Clark Economic Zone, January 2013)

Credentials:

Dean’s Lister both semester S.Y. 2011-2012 and S.Y. 2012-2013

1st Year End Awards (YES AWARDS)

Student Aid of the Year 2012(Academic Hall, Holy Angel University, April 13, 2012)

Reference:

Available upon request.

Contact this candidate