Resident Assistant and Front Desk Assistant, Customer Service

Ryan Mast

***** ****** ***** *** *********, VA **143 * 703-***-**** * ****.****.**@***.***

EDUCATION

Junior at Christopher Newport University (CNU), Newport News, VA

Major in Psychology

GPA: 2.93

TECHNOLOGY SKILLS

Passed Microsoft Office Word proficiency test (2012)

RELEVANT EXPERIENCE

Business Internship – Criterion Systems, Inc, Vienna Virginia August 18 2014-August 29 2014

Filing- Organized important information on projects done by employees to make it easier to look back at.

Day to day business procedures

Programming Internship- Training Brain Operation Center, Newport News Virginia March 1- April 1

CLA+ Proficient (Collegiate Learning Assessment Test)

WORK EXPERIENCE

Cashier(July 1 2013-August 24 2013)

Walmart, Gainesville, Virginia

Provided customer service while following standardized cash handling procedures

Front Desk Assistant(April 23-present)-

Checked in/out residents, provided customer service and made sure residents were allowed to be in the residence halls. Provided lock out codes for students when their keys were lost/not working.

Resident Assistant (April 23-present)

Helped create community in the residence halls.

COMMUNITY INVOLVEMENT AND LEADERSHIP EXPERIENCE

Intervarsity: Small group leader, mentor (August 26,2014-present)

International Justice Mission- Raised awareness for sex trafficking and modern day slavery through attending meetings and participating in stand for freedom, which informs campuses about the prevalence of modern day slavery.

Pi Lambda Phi Fraternity (January 31 2014-present): 15 community service hours per semester, and a lot of fun

SAGE Coordinator- In charge of helping the fraternity meet checkpoints to get chartered (April 15-December 30)

Operational Fundraiser- Coordinated events for Pi Lambda Phi that involved raising money for the chapter. (December 30-present)

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