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Supply Chain Customer Service

Location:
Mississauga, ON, Canada
Posted:
August 04, 2015

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Resume:

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Rizwan Khan

**** **** **** ** ***********, ON (780) 996 - 8345 **********@*****.*** SUPPLY CHAIN PROFESSIONAL

SUPPLY CHAIN ADMINISTRATION LOGISTICS PROCUREMENT CONTINUOUS PROCESS IMPROVEMENT COST REDUCTION TEAM LEADERSHIP & MANAGEMENT PROBLEM SOLVING INVENTORY & WAREHOUSE MANAGEMENT

A Supply Chain Coordinator with invaluable knowledge of managing projects, resources and staff in an effective and efficient manner. Highly focused with a comprehensive understanding of logistics, procurement and the supply chain. Boasting a consistent and proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance within deadlines and budget. Committed to identifying and implementing continuous improvements in the supply chain.

Proven ability to positively impact operations through cost reductions, business-wide risk analysis and assessments, and realize productivity/efficiency improvements

Outstanding academic and practical knowledge of supply chain, procurement and logistics by employing best business practices

Strategically oriented professional, with incomparable skills for continuous process improvement

Strong analytical thinker and results-driven achiever with demonstrated talent for identifying, improving, and streamlining complex work processes

Exceptional listener and communicator who effectively conveys information verbally and in writing service providers and vendors

Flexible team player who thrives in environments requiring ability to effectively prioritize concurrent projects

Extensive software proficiency covering Microsoft Word, Excel (look-ups, optimization, pivot tables, macros), PowerPoint, Outlook, Access, Truck Mate, Pyramid)

R O F E S S I O N A L E X P E R I E N C E

Apps Cargo Terminals Inc Nov 2012 - Present SUPPLY CHAIN COORDINATOR

Monitoring data management to keep accurate product, contract, and invoicing information.

Ensuring the personal safety and safe working environment to staff.

Communicating needs & objective to managers & key personnel in procurement, logistics and distribution.

Negotiate with interline agents to reduce costs and achieve maximum efficiency.

Obtaining quotes for transportation and making cost comparisons.

Coordinating with customers in a timely manner regarding documentation and notification.

Responsible for preparing warehouse material documentation, using the delivery order.

Follow up with dispatcher and interline carriers.

Verifying orders; make sure all necessary documents/packing lists are attached.

Ensure all the orders are properly identified and staged (i.e. color coded, tagged, etc.).

Supervising pickers for all respective activities; data center staff for order taking and tracing shipments across Canada.

Popup Retail Group May 2012 – Nov 2012 INVENTORY CLERK – CONTRACT POSITION

Promoted exceptional customer service in every interaction with the clients, before and after the inventory.

Contributed to sales for the office through developing contacts and following up with established contacts and referrals.

Proficient in different counting methods; AQ1, SKU and Financial counts. Ensured SKU integrity and accuracy while maintaining pace.

Conducted quality control SKU rechecks as necessary.

Prepared list of depleted items and recommend survey of defective and unusable items P

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D U C A T I O N & T R A I N I N G

BACHELOR OF BUSINESS ADMINISTRATION - HONORS Jan 2009 – Apr 2012 Odette School of Business, University of Windsor, ON CERTIFIED ACCOUNTING TECHNICIAN (CAT) Jan 2008 – Dec 2008 Association of Chartered Certified Accountant

T1: Recording financial transactions

T2: Information for management control

T3: Maintaining financial records

R O J E C T S

ATLAS TIRE DISTRIBUTION, DOLLARAMA, DUPRAY, PARTY CITY, POLY CYCLE AND GENERGY

Supervised complete receiving, shipping, staging and put away process

Transportation arrangements of merchandise going to allocated stores all over Canada per customer request

Conducted inventory counts and advised clients of any discrepancies

Assembled data and prepared periodic reports, manuals and correspondence E F E R E N C E S

References available upon request

Rizwan Khan

5230 Glen Erin Dr Mississauga, ON (780) 996 - 8345 ********@*******.*** E

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