Business Analyst

Nidhi Mehta

Phone: 804-***-****

Email: *********@*****.***

Objective

Looking for a position where I can leverage my knowledge and experience as a business analyst in a reputed company where I can demonstrate excellent leadership, business and team work skills to produce effective results.

Summary

Over seven years of diverse professional experience in the field of Information Technology with emphasis on Business Analysis, Project/Product Management and Quality Assurance

Proficient in creating Business Requirements Documents (BRD), Use Cases, Business Systems Design and Requirements Traceability Matrix (RTM)

Worked extensively on gathering user requirements, writing use cases and developing functional specifications, conducting Gap and Impact Analysis, Root-cause Analysis, SWOT Analysis and Feasibility Studies

In-depth knowledge of SDLC and developmental practices (ranging from traditional to Agile). Good understanding of RUP (Rational Unified Process) and the various stages

Strong experience in preparing workflows and UML (Unified Modeling Language) diagrams such as Use case diagrams, activity diagrams and Sequence diagrams

Conducted Joint Application Development (JAD) sessions and interviewed subject matter experts(SME) asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format

Experienced in change management, process improvement and customer relationship management. Active coordination with vendors for issue resolution, estimation and design of change controls

Proficient in end-to-end testing, UAT (User Acceptance Test) and user training for customers

Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, system documentation and user training

Strong team player with excellent interpersonal and communication skills. Self-motivated and focused individual with great attention to detail. Team builder with strong Leadership qualities.

Demonstrated initiative, drive and ability to manage multiple priorities

Technical Expertise

Core Methodologies: Agile/Scrum, SDLC, RUP, UML

Modeling Tools: Rational Rose, MS Visio, DOORS

Management Tools: Rational RequisitePro, Rational ClearCase, MS Project, MS Office

Databases: Oracle, PL/SQL, SharePoint, MS Access, Hyperion Essbase, SAP

Professional Experience

World Bank Group, Washington DC June 2013 – Dec 2014

Business Analyst (Consultant) for International Finance Corporation (IFC) which is part of the World Bank Group whose primary focus is to help developing countries achieve sustainable growth by financing investment, mobilizing capital in international financial markets, and providing advisory services to businesses and governments.

Served as a lead Business Analyst for the project which involved developing an enterprise wide search solution that would serve as a “one stop shop for all searches”. This search engine aimed at searching across several enterprise systems, achiving an enhanced user experience and consequently increased staff productivity. Using the new system the largest and complex queries could be run in minutes, accurate reports could be generated which led to providing the customers with timely and accurate information.

Responsibilities:

Worked on requirement scoping and requirements definition, writing specifications, analyzing high priority requirements for implementation. Worked closely with IT technical staff to ensure requirements were fully understood and prioritized

Facilitated one on one sessions with SME’s, stakeholders to obtain their perspectives, resolve any issues and come to an agreement

Conducted detailed and comprehensive business analysis by working with the client IT staff, supervisors, and end-users, in order to identify requirements and improvement

Lead the business/data analysis and metadata capture for multiple projects

Designed and implemented basic and complex SQL queries for troubleshooting, data validation, QA testing and reporting

Assisted in tracking project issues and change requests in remedy

In charge of creating the deployment document, security checklist, RTM, UAT approval etc prior to each release and ensured that all the proper approval have been received by coordinating QA with the multiple teams such as QA team, security team, offshore teams etc

Assisted the usability team in creating wireframes for the enterprise wide integrated search platform

Developed use cases, activity diagrams, and sequence diagrams and workflow diagrams using UML

Developed and executed RTM, test plans, test cases, and UAT test scripts

Performed gap analysis of ‘As Is’ and ‘To Be’ systems and modeling them for better understanding of the business process

Successfully communicated complicated business requirements with a variety of technical and business customers

Developed business requirements and translated them into functional and technical specifications

Facilitated communications through the full project lifecycle including testing, issues resolution, and implementation planning

Abbott Laboratories, Lake County, IL Feb 2010 – April 2013

Sr. Business Analyst (Consultant) for Abbott which is a global, broad based health care company. Project involved working on CADM planning and reporting application which supported both salary and departmental expenses for planning and budgeting purposes.

Responsibilities:

Designed and created Project Plans using MS Project and managed Project Scope, Project Schedule, Project Timelines and Resource Allocations throughout the Project Lifecycle

Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop

Provided Testing Plan consistent with the complexity of the project and the associated risks and coordinating and ensured that resources are used to maximum effect

Created Business Requirements Documents (BRD) with detailed Business Cases

Designed Use Cases and wrote detailed Functional Requirements Specifications (FRS) for various initiatives that resulted in an improvement of the overall functionality of the application

Facilitated JAD sessions, team meetings and brainstorming sessions to elicit business requirements from users and reach consensus on overall application workflow

Participated in testing, issue reporting and tracking using JIRA, and fixing the defects while coordinating with the development team

Created Test Plans, Test Procedures and Test Cases for various application changes

Communicated and documented the essence of the project information required to initiate, plan, execute, monitor, and complete the project in a timely and cost-effective manner

Performed QA testing, managed and coordinated User Acceptance Testing with all user groups

Developed and maintained standard procedures and standard document templates

Designed detailed workflows using MS Visio and wrote rules to identify potential duplicate entities in each domestic/international cost center

Worked with project methodology team to review and finalize the project methodologies; tracked and maintained accurate methodology documentation and templates till post production process

Handled the tasks of developing, implementing and defining change management strategy

Performed responsibilities of assessing the change management impact to the organization and implemented the change management process

Citi Bank, Dallas, TX Feb 2007 – Jan 2010

Business Analyst (Consultant) for Citi, which is one of the largest financial services firms. Citi bankoffers deposits and loans investment banking, brokerage, wealth management, and other financial services. The project involved working with a web-based portfolio management application.

Responsibilities:

Drafted the Vision and Scope documents and developed Business Cases. Constructed high level Use Case diagrams and specifications for Business Cases

Corresponded with PMO and maintained detailed account of available resources and expected resources throughout the development cycle using MS Project

Developed business process models in RUP to document existing and future business processes

Assisted project manager with the development of project schedules and preliminary design for client applications

Conducted a business impact analysis to understand potential impacts to both systems and business processes

Involved in gathering business requirements - understood the business and functional requirements, prioritized them and compiled the Business Requirements Document (BRD)

Facilitated JAD sessions to gather critical cross-functional requirements

Assisted in development of training materials and tutorials to use new application designed for new technology and process improvements for users of different departments

Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements

Developed use cases, activity diagrams, and sequence diagrams and workflow diagrams using UML

Performed extensive GAP analysis and Impact analysis of the application

Wrote SQL queries for data manipulation and extraction

Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place

KPMG, LLP, Richmond, VA Jan 2006 – Feb 2007

Associate Auditor

Responsibilities:

Performed planning and walk-through, identified key controls, drafted and reviewed narratives and flowcharts for major fortune 500 companies

Updated narrative descriptions of key controls and validated their design and functionality, tested for evidence of performance, and summarized results and concluded on effectiveness of controls

Analyzed, tested, and documented internal controls and financial information

Performed substantive and control procedures on material areas of the financial statements

Examined records to ensure proper recording of transactions and compliance with applicable laws, agreements, and policies

Provided Hyperion support – helped update reports and database

Assisted in planning and assessment, review of the 10K’s, 10Q’s, financial reports, consolidated statements and related disclosures for Securities and Exchange Commission (SEC) registrants

Education:

Virginia Commonwealth University, Richmond, VA

(Graduation: December 2005)

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