JENNIFER B. CHAVEZ

ADDRESS: SINGAPORE: BLK *** WOODLANDS DRIVE 16, #02-43 SINGAPORE 730542

ADDRESS: USA 12 CALIFORNIA AVE, APT. B-409 ALBANY NEW YORK 12205

HP. NO. + 65 82996560

EMAIL ADDRESS:

RELEVANT QUALIFICATION

1. 14 years of experience in the field of Quality Control/ Quality Engineering within a fast- paced environment ( Outgoing and Incoming Inspection, ISO/ Quality Management System Group, Validation and Calibration of Measuring Tools, Supplier Audits, Customer claims and In process Quality Engineering

With experience on the following Industries: (a) Pressed metal and Plastic Molded parts ( injection molding) and assembly for Automotive products (b) Electronics ( OEM )-Power supplies and chargers (c) Powder and metal manufacturing for automotive and aircraft products.

2.Quality Management Representative and Lead Auditor (Quality management System ISO9001:2000 ); Certified Quality System Internal Auditor

3.Proficient in SPC, PPAP, MSA, FMEA/PFMEA and the use of such in doing process risk assessments

4.Problem solving / Root cause analysis including preventive actions and continuous improvement activities

5.Adept with 5 Principles in Problem Solving (5P Analysis) and 8D Approach

6.Has a strong background in NEW PRODUCT /PRO TYPE INTRODUCTION ( NPI) and Quality Engineering

7.Knowledgeable on sampling plans and AQL

8.Proper use of different measuring tools,

9.Able to read and interpret Engineering Drawing and Bill of Materials (BOM)

10.Fast-learner, has good communication and strong problem solving skills, Strong sense of urgency and responsibility

PROFESSIONAL EXPERIENCE

Position : Quality Engineer Dec 2010-Present Cleveland Tungsten Pte Ltd (SINGAPORE)

(Powder and Metal industry )

Coordinate closely with customers and suppliers relating to quality issues, performance, trends and corrective action. Work with production team to investigate and to resolve issues and generate corrective and preventive action.

Generate 8D/ 5P report for all customer claims. Responsible for root cause analysis and corrective actions on all product customer complaints, returned material and in process quality issues. Provides proposals for quality improvement.

Perform Supplier audits to Verify compliance and effectiveness of the quality system and implementation of corrective actions

Timely processing of nonconforming materials and in charge in the disposition.

Perform Periodic Audits of the quality system at the production area to ensure that is effectively established and maintained in compliance with ISO Standards

Implement and maintains the calibration of Test and measurement tools

Assess and monitor quality performance using statistical and analytical methods. Apply data, such as Statistical Process Control, in decisions aimed at improving quality.

Complete and sign-off on customer specific approval process, PPAP, SIR. Develop Quality Plans for New Model. Responsible for establishing an effective quality improvement process and risk assessment by using FMEA

Supervise and Train 6 QC inspectors

Position : New Product Quality Engineer Oct 2006-Dec 2010 Emerson Network Power

(Electronics Company-Power supplies/chargers)

Provide Design feedbacks and recommendation to Process engineers and Design engineers based on the New Product inspection results Participate on product development teams to review engineering releases and design changes, manufacturing methods, planning, and product specifications

Assist in process improvement by working with the Process engineers to identify and implement process changes. Monitor ECN’s and product changes

Coordinate with Product support Group and Customers regarding quality issues and Supplier Quality Engineers for any Vendor related or material problems

Review customer returned parts and work with other function or departments for corrective and preventive actions. Generate 8D reports.

Perform FAI and analysis on new products and establish Inspection reference, including inspection plans and acceptance criteria.

Member of core team in Failure Mode and Effect Analysis (FMEA) preparation and Perform Risk assessment activities.

Perform internal process audits to monitor compliance to policies and procedures

Develop and implement Control/Quality plans and PPAP, APQP for new products.

Supervise and manage inspectors and technicians

Position:

Quality Control/Quality Assurance Head Aug. 2000- Oct 2006 Mitsuba Mfg Phils Corp

Quality Management Representative ( QMR ) ( Metal Pressed Parts and Plastic molded parts

Lead Auditor-ISO9000/EMS Internal Audit and assembly for automotive industry)

Quality Assurance/Customer Claims/ Quality Control/ In –process

In-charge in conducting Quality Audit Visit/ Quality inventory to all local suppliers to verify their compliance with the standards and monitor their performance to achieve quality target set

Manage Customer Complaints and audits. Analyze product returns and investigate root cause of non-conformity by using 5 Principles of Problem solving and 8D

Work with Manufacturing and maintenance/Engineering teams to address product quality issues and timely root cause analysis and implementation of permanent and corrective action

Attendee of management review meeting and Business Planning Meeting

Analyze product specifications and performance to determine standard and criteria

Use appropriate statistical methods to define process capability on existing and new equipment to identify material variability, and process variations

Lead the Validation and calibration of measuring tools ( IMTE )

Supervise Incoming and Outgoing Inspection and In-Process Quality personnel and establish inspection methods and techniques.

Quality System ( ISO )/EMS

ISO9001:2000 Standards Date of Certification: September 2003 (Certifying Body: SGS Philippines )

Report to top management on the performance of the Quality Management System and any need for improvement

Ensure that processes needed in the Quality Management System are established, implemented and maintained.

Review and approve quality document changes

Promote awareness of customer requirements and QMS throughout the organization

Ensure QMS documents are updated

Conducts Internal Audit to ensure compliance to ISO QMS requirements

Coordinate with certifying body auditors before and after audit/surveillance regarding QMS matters.

Prepare of the Audit Plan and Represent the Audit Team with the Auditees Management

EDUCATIONAL ATTAINMENT

UNIVERSITY OF PERPETUAL HELP RIZAL 1995-2000

Bachelor of Science in Industrial Engineering

Graduated with award: Co-Curricular activities for leadership Gold

Medal Award.

Other Awards Received: Top 3-Graduating class-College of Engineering

: Second Place-Best in Oral Defense

(Individual)- Project Feasibility Studies.

: First Place - Best in Oral Defense

(Individual)-Marketing Plan

: Leadership Awards

TRAININGS / SEMINARS

Design Of Engineering ( DOE )

Conducting Internal Quality Audit based on ISO19011:2002 ( Training and Certification )

Measurement system Analysis

Awareness seminar on ISO 14001

FMEA, APQP, PPAP Seminar

Measuring Tools Training Course

Basic Nihonggo Course

8th Quality Network Conference

7th Quality Network Conference: Emerging Trends Affecting Quality

6th Quality Network Conference: Benchmarking for Best Practices

Form Machines Seminar

Mitsuba Error Elimination Training :

Internal Audit vs. ISO9001:2000

Management Orientation and Understanding the ISO 9001:2000 Elements

Statistical Process Control

PERSONAL BACKGROUND

Single. 36 yrs. old. Filipino. . Hardworking. Responsible. Willing to learn

PERSONAL REFERENCES

To be furnished upon request

Contact this candidate