Testing Analyst
Resume:
Broadview Heights, OH 44147
**********@*****.***
ARPAN SHRESTHA
SUMMARY
Recently worked as a Testing Analyst in AmTrust Financial Services, Inc. Worked as a web developer intern at RPM International prior to that. Recognized as an individual who excels at analyzing, prioritizing and completing tasks in a professional manner. Strong interpersonal, communication and organizational skills.
EDUCATION
CUYAHOGA COMMUNITY COLLEGE, PARMA, OHIO - ASSOCIATE DEGREE
Associate of Applied Business Degree in Information Technology. Graduated May 2015.
GPA: 3.56/ 4.00
EXPERIENCE
TESTING ANALYST
AMTRUST FINANCIAL SERVICES, INC., 800 SUPERIOR AVE, CLEVELAND, OHIO
March 2015 - June 2015 (3 months contract)
Worked closely with Business Analysts to understand requirements and functionality of Car Care Plan (CCP) Web Application for China.
Gained experience in requirements analysis and manual testing of application.
Developed and maintained test cases based on requirements.
Worked closely with Quality Assurance (QA) team to make sure test cases were automated per requirement.
Reviewed and analyzed automated test results, identified issues and reported those back to Business Analyst (BA) through the defect tracking tool in SharePoint.
WEB DEVELOPER INTERN, RPM INTERNATIONAL INC, MEDINA, OHIO
June 2014 - March 2015
Collaborated with other team members on multiple projects handled by RPM's IT department. Primarily involved in creating, testing and maintaining of web sites and online portfolio of products for RPM and its subsidiary companies.
Designed websites and developed web pages using Umbraco Content Management System (CMS).
Worked for 3 months as an in-house IT resource for technical consulting at Euclid Chemical Company, one of RPM's subsidiary companies.
Primary role was to bridge the gap between Business team in Euclid and IT department in RPM Inc.
Created and tested Euclid Chemical's secure site.
Developed and tested cross-browser and cross-platform compatible web pages.
Resolved bugs and technical issues, tested to verify the fix.
Other projects include creating and testing website for Ramuc.
Currently working on Viapol project that uses Umbraco CMS.
PROPRIETOR, HANDICRAFT GIFT SHOP, KATHMANDU, NEPAL
Jan 1999 - June 2009
Started up a business as a sole proprietor. Primary responsibility include managing store operations and producing and selling handcrafted gift items made from Lokta paper. Sales averaged $900–$1000 monthly between 2007-2009.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Managed 3 employees in the production of hand crafted items such as notebooks, lamp-shades, photo-frames and albums.
Increased profit on average of 25% every year.
Established a dedicated customer base through excellent customer service and by maintaining product quality standards that exceeded customer's expectation.
PROFESSIONAL SKILLS
Microsoft Word: Advanced
Microsoft Excel: Intermediate
Microsoft PowerPoint: Advanced
Microsoft Visio: Intermediate
Microsoft SharePoint: Intermediate
Visual Basic .NET: Intermediate
C# .NET: Intermediate
ASP.NET: Advanced
JavaScript: Beginner
HTML/HTML5: Advanced
CSS: Advanced
MySQL: Intermediate
REFERENCES
TERRY PFLEIDERER
Business Systems Manager, RPM International
Information available upon request.
JOHN WEISBARTH
Director, Euclid Chemical Company
Information available upon request.
LANGUAGES
English: Fluent
Nepali: Native/Fluent
Hindi: Conversational
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