Service Management
Resume:
*.CONTACT DETAILS
POSTAL ADDRESS:
Ikageng Location
Potchefstroom
2531
CELL NO: 081-****-***
ALTERNATIVE NO: 079-*******
E-MAIL: ************@******.*** / *****.******@*****.***
2.PERSONAL DETAILS
Surname: Foka
Names: Thabo Jacob
Date of Birth: 18th June 1986
Marital status: Married
Identity Document number: 860**********
Drivers License: (code 10)
Dependent: One (son)
Nationality: South African
Gender: Male
Home Language: Southern Sotho
Other Languages: English, Afrikaans, Zulu and Tswana
3.EDUCATIONAL PARTICULARS
3.1HIGH SCHOOL EDUCATION
Name of High School Attended: Ithabiseng Secondary School
Highest Standard Passed: Grade 12
Year Matriculated: 2005
Address: PO Box 706
Senekal
9600
Subjects passed
Sesotho 1st language
English 2nd language
Afrikaans 2nd language
Accounting
Business Economics
Economics
3.2TERTIARY EDUCATION
3.2.1Diploma in Computer Literacy
Name of Institution MM Computers Training Institutes (Mafikeng)
Passed Modules MS word 2007
MS excel 2007
MS PowerPoint 2007
MS access and publisher 2007
MS Encarta 2007
Internet and emails
Year Completed Jan 2008-Dec 2008
Name of Institution: North West University (Mafikeng Campus)
Qualification Obtained: Bachelor of Social Work
Duration 2010-2013.
Registration with SACSSP 1035876
Modules passed
Level I
Introduction to Social welfare and work 1
Human behavior in social environment 1
Professional behavior 1
Life skills and counseling 1
Social development 1
English and Computer Literacy 1
Sociology 1
Psychology 1
Level II
Case work method 2
Group work method 2
Community work method 2
Social policy, human rights and social justice 2
Philosophy 2
Personality psychology and human development 2
Child care legislature 2
Management 2
Research methods 2
Medical sociology and development sociology 2
Level III
Theory, models and approaches in SW 3
Advance case work method 3
Advance group work method 3
Advance community work method 3
Social work with children’s 3
Advance social policy 3
Social research 3
Social theories 3
Criminology 3
Level IV
Forensic social work and social work in host settings4
Social work management 4
Social work with specific clients (disabled people) 4
Social work with drug dependency clients 4
Diversity in social work 4
Social work with families 4
Internship (practical’s) 4
Social work research and application 4
Name of Institution: North West University (Potchefstroom Campus)
Current Study: Masters of Social Work (Forensic Practice).
Module : MWKN 880: Research theory
MWKN 876: General Child assessment
MWKN 877: Sexual abuse and physical battering
MWKN 873: Minnie Dissertation
MWKN 878: Trauma assessment and investigation
Process.
MWKN 879: Report writing and Social worker as an
Expert witness in court
Topic of study: The best interest of the child victim and witness in the criminal justice system in the Northwest province of South Africa: A Social perspective
4.SKILLS AND COMPETENCY
Ability to network and interact at all levels
Strong interpersonal, good communication skills and presentation skills
Excellent computer skills, Microsoft applications, PowerPoint and Internet
Ability to work under pressure
Ability to work with people
Good report writing
Problem solving skills
Good leadership skills
Presentation and Research Skills
Excellent mediation and intrapersonal communication
5.WORK EXPERIENCE
COMPANY : North-West University (Mafikeng Campus)
POSITION : Supplementary Instructor
TEL (W) : 018-***-****
DURATION : commence on 20 July2012- November 2012
DUTIES
Facilitate student academic journey
Facilitates learning for a specific content area ( sociology and community development)
Set up meeting with the lecturer responsible for the module
Discuss topic with the lecturer that needs to be debated in the learning facilitation.
Discuss student progress with the lecturer
Set up meetings with student to find about their difficulties in the lecturer room.
Report back to the lecturer about student progress and interaction as well as difficulties they are facing in the lecturer room
Advertise the academic development centre by encouraging student to join supplementary instructions classes.
Compile monthly statistics of the number of student attending supplementary instruction.
Evaluate the student interaction during facilitation.
Assist student with preparation for their tests and exams and also assist with other work delegated by lecturer and supplementary instructor mentor.
COMPANY : North-West University (Mafikeng Campus)
POSITION : Supplementary Instructor Mentor
TEL (W) : 018-***-****
Duration: Commerce on February 2013-may 2013
DUTIES
Mentor SI leader in a specific content area (chemistry, physics, psychology and social work).
Assist with planning and delivery of SI training sessions at a particular campus of the NWU under the supervision of the campus ADC officer responsible for the implication of SI
Lead one of the monthly SI leader meetings related to their content area and report back to the supervisor
Perform quarterly peer evaluation and give observation form back to the campus ADC officer responsible for SI implementation
Assist with marketing of SI programs through the distribution of marketing materials
Monitor weekly attendance time tables in SI leaders file folder for a particular area
Count monthly SI attendance from SI time table and report to the campus ADC officer responsible for SI c0-ordination and implementation.
Other duties as assigned by the campus ADC officer responsible for SI co-ordination
COMPANY : Department of health (Klerksdorp/Tshepong hospital Complex)
POSITION : Social Worker (intern).
TEL (W) : 018-***-****
DURATION: Commerce on June 2013 to September 2013
DUTIES
To provide social work service with regard to care, support, protection and Development of vulnerable individuals, groups, families and communities.
To attend Multi-disciplinary team ward rounds / meetings to take part in patient’s treatment plan.
Case discussions with other team members
Attendance and participation in meetings
Provide social work service to both in and out patient
Link patient with community/primary health care resources and collaborate with key stakeholders
Work with individuals, groups and community
Provide emotional support to patient
Provide bereavement counseling to in and out patients.
Develop shorter and long term intervention to capacitate families in need
Attend to matters that result in stream from social instability
Conduct assessment aimed at identifying conditions in individual, group, families and community that justify relevant intervention
Perform ward rounds
Assess mental health patient as part of mental health team
Provide counseling to patient who are sexually assaulted/ rape survivors
Attend an MDT meeting with other professionals in the hospital
Assist with assessment of patients in the burns unit within the multi-disciplinary team.
Provided crisis intervention in cases of rape and suicide
Provide counseling for top patients.
To do home visits in order to assess home circumstances, trace patients, Relatives and prepare for reintegration.
To provide placement in hospice, rehabilitation centre and half-way house.
Record keeping of social work interventions, processes and outcomes are produced and maintained.
Engage in continuous professional development activities as prescribed.
Study, interpret and apply legislation and policies in the identified social work field.
Compile monthly statistics of the department
Writing reports, filling and taking minutes during meeting.
COMPANY : SANCA: Sanpark Rehabilitation Clinic
POSITION : Social Worker (Head of youth Program)
TEL (W) : 018-***-****
Duration : October 2013 till Present
DUTIES
Community Work
Planning and negotiating for the initiation of outreach activities as spelled out in the business plan.
Initiate and establish community project in the appointed district of North West, within the framework and business plan of the organization.
Arrangement and coordination of the presentation of Lectures, information talk and courses with departments, business, organizations and communities for the delivery of the information lectures, training, etc
Compiling and placement of news articles in the North West Newspaper
Assist in compiling business plan and quotation as well as in fundraising activities for the expansion of our services.
Develop support structure that will enable projects to sustain themselves.
Casework/ individual therapy
Outpatient groups and individuals interviews during the outpatient treatment as per business plan under the supervision of a head of department.
Assessment and referrals as from community projects
Provide individual counseling
Group work
Intensive group therapy
Assessment and treatment of outpatients as needed
Group and individual therapy for in-patient youth and significant others
Presenting aftercare groups and individual interviews.
Provide therapeutic group interventions with individuals and their significant others
Provide assessment for inpatient service users
Referrals of service users to relevant stakeholder.
Provide substance abuse lecturers
Evaluate group cohesion and growth during group development.
Administration
Oversee relevant correspondence e.g. process notes, progress reports, letters of thanks, notifications, etc.
Compiling and overseeing the necessary administration to support all the activities of this section. Keeping documentations as expected.
Compiling and overseeing reports for internal and external (e.g. sponsors) reasons
Monitoring and balancing petty cash
Monitoring all telephones, travelling and administrative expenses of department.
Keeping monthly statistics as required
Keeping minutes of the internal and community meetings
Monitoring car maintenance as per vehicle policy when applicable
Write the minutes of the management board meetings.
Submit monthly reports of all department, youth and adult therapy.
Attend management meeting and service coordination meetings
Management
Act as head of multi-professional team in the absence of the head of therapy and Ass. Director.
Responsible for coordination of the daily children program
Supervision for outpatient auxiliary workers
Supervision for auxiliary workers in the youth program
Compiling of business plan and business proposals
General task
Participate in research projects of the organization
Carry out any other reasonable task as requested
Attend all applicable meetings.
Writing of educational articles
6.REFERENCES
NAME
TITLE
CONTACT DETAILS
Ms T Nzimande
Klerksdorp hospital
Social work Supervisor( Klerksdorp hospital)
DR PHETLO-THEKISHO
NW University
Lecturer: NWU MAFIKENG CAMPUS
Research supervisor (Masters level).
Mrs. Elizabeth Smith
NWU
Lecturer: NWU
Research supervisor( Honors level)
Cell no 084-***-****
I DECLARE THAT THE INFORMATION PROVIDED IS TRUE AND
CORRECT
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