Manager

Mathew D. Olson **** Ashurst Court, Elk Grove, CA 95758

*****.******@*****.*** M H 916-***-****

Professional Experience

Idiomas 24/7, Spain January 2014 to June 2015

Director of Studies- June 2014 – June 2015, responsibilities included-

Field Service Operations

Planned for, directed and coordinated resources for 15 academies throughout Spain. Areas of responsibility: Madrid, Bilbao, Valencia, Seville and Barcelona.

Responsible for managing team Workload, Personnel Issues, Assignments, Overtime, and Vacation absences.

Continued to teach variety of business classes with varying levels of students

Performance Management & Training

Using various measurements, swiftly and effectively addressed customer performance issues.

Regularly monitored and evaluated all Intern Supervisors

Created materials regularly according to any changes

Expanding Business

Supervised the implementation of a new interactive platform

Oversaw the opening of four new academies in Madrid, Barcelona and Valencia

Transitioned the Academies into an Official Trinity Exam Center

Intern Supervisor/Head Teacher, Madrid – April 2014 – June 2014

Maintained and managed a team of 25 teachers at 6 academies throughout Madrid.

oSupervised team, completed weekly / monthly labor schedules.

oRegularly monitored and evaluated Teachers with a range of measures both in and out of the classroom

Communicated regularly in Spanish and English

Continued to teach variety of business classes with varying levels of students

Teacher, Madrid – January 2014 – April 2014

Taught both individual and group classes

Created my own lesson plans and materials for each class

Lyft, Sacramento, CA October 2013 to December 2013

Driver, Mentor

Transported clientele throughout Sacramento

Used GPS and other technology responded to the requests of all customers

Assisted in training and evaluation of new recruits to driving program

City of Sacramento, Parks & Recreation, Aquatics Division July 2012 to October 2013

Junior Plant Operator, September 2012 – October 2013

Chemical maintenance of aquatics facilities throughout Greater Sacramento Area

Interacted and negotiated with third party vendors

Managed several groundskeeper and custodial crews serving the Aquatics facilities

Assisted in Chemical Safety Training of auxiliary staff

Managed annual budget expectations

Aquatics & Grounds Maintenance Supervisor, July 2012 – September 2012

Led a team of 3 employees in maintaining aquatics facilities

Internships

Mount Angel Abbey & Seminary, Development Office September 2008 - May 2011

Junior Fundraising Coordinator

Supervised volunteers for various fundraising activities

oExceeded expected goals for 2010 and 2011

Reported progress to Board of Directors

Responded to requests and recommendations from donors and benefactors

Saint André Bessette Parish, Hospitality Services August 2010 – May 2011

Junior Volunteer Coordinator

Assisted in training of new volunteers

Assisted in cooking meals and preparing food for hospitality events

Handled any personnel issues or conflict between patrons and volunteers

Education History

K.U. Leuven, Leuven, Flemish Brabant, Belgium 2011-2012

M.A. Philosophy

Mount Angel Seminary, Saint Benedict, OR, USA 2007- 2011

B.A. Philosophy, Literature

Certificates

HandsOnTEFL, Madrid, Spain 2014

TEFL Certification, Professional

References

References Available Upon Request

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