Tichelle Topps
Little Rock, AR 72204
Cell: 501-***-****
Email: *************@*****.***
QUALIFICATIONS:
Work well without supervision
Conduct searches to find needed information, using such sources as the Internet
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
EXPERIENCE:
11/14-Current Labor Ready Inc. Little Rock, AR
Housekeeping & General Labor
Sort, fold and put away clean laundry
Monitor and report necessary domestic reapirs and replacements
Laborer perfrom a variety of tasks at all times
11/14-03/15 Extend America Hotel (West) Little Rock, AR
Housekeeping
Sweep, scrub, mop, polish floors, and vaccum carpets, clean wash basins, mirrors, tubs etc.
Empty and clean trash containers, dispose of trash in a sanitary manner
Maintain all cleaning equipment and materials in a safe and sanitary manner
03/14-09-14 Graphic Design Inc. Conway, AR
Clerical Assistant
Answering multi-line telephone/ inbound and outbound calls
Sending and receiving faxes/ emails, manging office documentation
Maintain office in absence of the manger, supervise other clerical staff and provide training
Operated office equipment such as copiers, printers, and sort mail, faxes, and photocopies
03/10-02/12 House of Paints Little Rock, AR
Administrative Assistant
Greeted and directed visitors / customers to their destination and provided general information
Distributed incoming mail and processed outgoing mail
Assisted staff in the receptionist area, answered multi-line telephone system
Established work procedures, and schedules, kept track of the daily work of clerical staff
02/10- 03/10 Department of Human Service Little Rock, AR
Work-Based Learning Administrative Assistant /Clerical Assistant
Answered multi-line telephone, routed calls, and took accurate messages
Maintained office organized and sanitized workstations
Arranged conference, meetings, and travel reservations for office personnel
06/09-03/10 Little Rock Job Corps.Little Rock, AR
Business Office Technology- Clerical Assistant/Receptionist
Reviewed and indentified work done by others for spelling and grammar errors
Implemented and maintained office procedures
Answered incoming calls and took accurate messages
Manage projects, and contribute work to team members
Located and attach appropriate files, and organized files
Compose, typed, and distribute report
EDUCATION:
August 2009Little Rock Job Corps Little Rock, AR
G.E.D
June to February, 2009-2010 Little Rock Job Corps Little Rock, AR
Business Office TechnologyCertified in Microsoft Word 2007
References available upon request