Nation Account Manager

Lindsey Lee Hohengarten

* * *** ********** ****** Tampa, F L. 33635 (813) 504 - 9702 ******************@*****.***

EXP ER IENC E

**** – Present – DDS Lab – Tampa, Fl.

National Account Manager

Travel to dental offices within the market area to introduce available products as well as follow up with their current needs

Research dental products available through other companies to form comparisons to use in sales

Secure client contracts of dental products to be delivered to the office on a regular basis

Demonstrate new dental equipment available to dentists and dental assistants

Prepare monthly sales reports and to meet monthly goals

Identify and deescalate cooperate escalations before any major issues can form

Researched and formatted helpful and informative documents describing products and services for both doctors and their patients

Possess establish track record in dental sales and exceeding monthly goals

Uphold the high standards of communication associated with our lab and its partners Achieved compliance with company practices and standards by effectively implementing lean strategies.

Formatted a customizable training program the Sales, Customer Care, and Technical Consulting used to shape new team members

Key trainer for new employees and employees who need further clarification on our systems

Developed a rhetoric with employees and customers to increase positivity and cooperation between different departments

Coordinate workflow within the team, inclusive of prioritizing and assigning duties

Ensure the service levels for assigned activities are clearly communicated, understood and performed by team

2008-2012 - Starbucks - Palm Harbor, Fl

Shift Manager

Discovered customer needs by connecting and acting with a customer comes first attitude while adhering to a “Just Say Yes” policy

Achieved compliance with company practices and standards by effectively implementing lean strategies.

Integrated new personnel through positive reinforcement while understanding and addressing

Maintained an active selling culture to achieve sales goals and provide customers a full service shopping experience

Adapted scheduling needs and product orders to reflect fluctuating business needs

2005-2011 – Cyber Takee Outee - Tampa, Florida

Assistant Manager

Successfully controlled front end profit and loss by implementing efficient operating policy

Interviewed, hired, trained, and supervised a staff of 10-15 associates with minimal turnover

Developed an inventory process and policy to maintain profitability and ascertain COGS and variances are to standard

Inspired a positive multicultural and bilingual team environment by assessing moral and leading by example, thus creating highly satisfied customers

Developed and maintained positive relationships with customers by anticipating their needs and personalizing the approach to service

EDU CAT IO N

2014 – Present – University of South Florida - Tampa, FL

Bachelor of Public Health

2014 – Keiser University - Lakeland, FL

Associates in General Studies

2009 – Cambridge University – Cambridge, England

General Studies

CERTIFICATES

Master Class Managment

Master Certificate in Business Management

Management and Strategey Institute

Six Sigma Black Belt

Microsoft

Access

Excel

Outlook

Word

Outlook

S K ILLS

Critical thinking, decision making and problem solving skills

Influencing, leading, and delegating abilities

Result oriented: Ability to achieve the target within given time

Adaptability – Efficient under pressure, always meet deadlines

Adaptability – Efficient under pressure, always meet deadlines

Team player

Coordination – Team working skills

Conflict resolution.

A “work hard, play hard” approach

Great at interpersonal communication – effective coordinator, excellent verbal and written

Upbeat personality

Tactfulness – to generate positive company image

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