Deanna Stiffler
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** ***** **** *****, *******, GA 30075
Professional Profile
A dedicated professional in the field of sales with an impressive background of expanding client bases within the healthcare industry, telecom, financial services, banking, and retail markets. Catering to key C-level Decision Makers with excellent service through consistent follow-ups, consultative selling, presentations, and developing customized outsourcing solutions for their business needs. Successfully balanced multiple weekly meetings while still consistently exceeding sales goals. Able to take on both leadership and team player roles amongst different projects. Consistently meets and exceeds targets through outstanding selling, relationship-building and networking skills.
Career Summary
SALES CONSULTANT
Nerium International, 2011 - Present
Responsible for developing and managing a team of Brand Managers
Maintaining positive customer relationships by providing training and education
Utilizing cold calling, social media, tradeshows, and other networking events to increase market share and advertise the product
Actively seeking new clients and scheduling weekly presentations for qualifying prospects
REGIONAL SALES CONSULTANT
TriNet, 2010 – 2011
•Providing full human resources outsourcing, via SaaS, to both small and medium sized businesses for containing costs, minimizing employer risk as well as managing payroll and benefits
•Working closely with businesses to finalize negotiations and to transfer client to a Client Service Representative
•Able to successfully strengthen market presence in a variety of industries including technology, healthcare, sciences, financial services and consulting services
Responsible for presenting proposals, establishing an Integration Schedule and gathering Risk Review data for multiple weekly sales meetings
Expertly producing proposals, attaining appropriate approvals as well as preparing and presenting to potential customers
Utilizing SalesForce CRM to reach out to new clients through telemarketing, networking, and cold calling
BUSINESS DEVELOPMENT EXECUTIVE
JM PIERS, 2004 - 2010
Actively seeking clients through advertising, promotions, trade shows, and networking events to influence the market share
Exemplifying excellence in sales through skilful executions of strategic plans from prospect to close, and consistently exceeding quotas by an impressive margin
Implementing an on-going product catalog and conducting all photography shoots to be printed and made available online
Responsible for a key leadership role for distributor representatives within their assigned geography
Successfully transitioning account implementation and management alongside the Senior Account Manager and Management using strong teamwork and communication skills
Using planning and sales skills to exceed quotas by 129% and 154% in a highly competitive market
NATIONAL ACCOUNT MANAGER
Financial Asset Management Systems, 2002 - 2004
Responsible for generating new revenue by initiating and closing contracts with businesses in banking, telecom, financial services, credit card services, and healthcare industries
Maintaining prospective relationships and proposing customized sales presentations to key decision makers, C-Level executives, and Operations/Service Line Directors within high-profile companies
Consistently seeking opportunities for cross-selling to increase revenue and market share
Career Summary (Cont.)
Working with the internal marketing department to design and develop sales tools and collateral content for company-wide use
Using thorough knowledge of the company and products to effectively respond to RFIs and RFPs
Established a new Client Implementation Program used across the company by Operations, IT, back-office, accounting, and sales departments
Holding presentations and promoting the company at conventions and educational events including conferences held by the Consumer Bankers Association, the National Healthcare Financial Management Association, the Telecommunication Risk Management Association, and the Thomson Financials Credit Card Collection Company.
Consistently exceeded sales quotas and business objectives by maintaining existing accounts and finding cross-selling opportunities resulting in obtaining $1.4M in new revenue – 149% above the quota
Earning the #1 rank based on new revenue
Successfully negotiating and closing a $850K Telecommunications sale with Sprint PCS
Preparing a new, more effective, sales presentation to be used company-wide
NATIONAL ACCOUNT MANAGER
NCO Group (Formerly Risk Management Alternatives), 2001 - 2002
Demonstrating outstanding communication and relationship-building skills by successfully developing both new and existing business through customized sales presentations and conventions/conferences
Ensuring customer satisfaction through prompt resolution of issues, and offering support for customers during the test and development stages
Developing strong networking relationships through making customized sales presentations as well as attending industry conventions, conferences, and relevant meetings
Completing sales of inbound and outbound call center programs to Fortune 500 and Fortune 1000 companies in America with the largest revenues such as Sprint
Strategic Account Manager/NATIONAL ACCOUNT SALES
(Southeast Territory), District Sales Representative (East Coast)
I.C. System Inc, 1993 - 2001
Maintaining sales relationships in a 5-state territory of multi-specialty clients and expanding to the first national healthcare client for the company – HealthSouth
Securing 27 contracts and 35 presentations to clients through a preferred vendor contract with a national Medical Management company
Using outstanding problem-solving and customer services skills to address and resolve client issues
Responsible for maintaining excellence in sales personnel in the East Coast through training, coaching and development of new employees
Earning $1.3M in new revenue equaling an overachievement of 131%
Surpassing the quota by 137% and maintaining a rank within the top 10 percentile
Able to effectively maintain a quality prospective sales pipeline
Held the #1 rank for sales on a national scale
Achieving the President’s Sales Club Honor for 4 consecutive years
Successfully closed a $480K contract with the high-profile telecommunications company, BellSouth
Education and Qualifications
Education:
Business Administration
St. Leo University – Norfolk, Virginia
Memberships:
President – Homeowners Association
National Association of Women Business Owners
Professional Development/Courses Completed:
Professional Selling Skills (PSS), Integrity Selling,
Assertive Communication, Skillpath, Presentation Skills, SalesForce, Strategic Prospecting & Consultative Selling, Microsoft Office Suite
References are available on request
New Business Development • Customer Retention • SalesForce • Customer Satisfaction • Territory Management • Sales Excellence • Client Relationship Management • Revenue & Profit Maximization • Team Player • Sales Closing • Sales Training • C-Level Sales Presentations • Presidents Sales Club