REGIONAL MANAGER
Resume:
Profile
M.A. Leonardo D. Chacón G.
Nacionality: Venezuelan
Age: 39.
Phones: +58-212-*******, +58-212-******* +58-414-*******
e-mail: ********@*****.***
Educations
• Doctor Studies: Universidad Central de Venezuela, FACULTY OF COMPUTER SCIENCE. Caracas 2012-currently. Get by Title: "DOCTOR in computer science."
• Master: Universidad Central de Venezuela, FACULTY OF COMPUTER SCIENCE. Caracas from 2002 to 2006. Retrieved Title: " MAGÍSTER SCIENTIARUM in Computer Sciences" Mention - " Software Engineering."
• Bachelor: Universidad Central de Venezuela, FACULTY OF COMPUTER SCIENCE. Caracas 1992-1997. Retrieved Title: "Bachelor’s Degree in Computer Science." "Special Award Graduation."
• Secondary: Lyceum "Urbaneja Achelphol." Caracas 1987-1992
Retrieved Title: "Bachelor of Science and Humanities". "Graduated with honors."
Courses
“STP spring conference 2015”. Shearaton San Diego Hotel & Marina, San Diego San Diego – California U.S 30/03/2015 – 03/04/2015
“Insurance advanced concepts” Consis C.A – Gladys Morillo. 25/06/14-26/06/14.
“Leadership and Emotional Intelligence” UNIMET – Daniel Gil’Adi. 17/06/13-20/06/13.
“Leadership without Title” Robin Sharman. Caracas 11/11/11.
“IESA- Management in Times of Crisis” IESA. 09/05/11-11/05/11.
“Ruby on Rails”. UCV CARACAS – VENEZUELA 04/11/09-08/11/09.
“SAP (modules BW y R3) ” Movistar. 04/02/08-08/02/08.
“Business Object Avanzado” Aconte. 20/02/06-22/02/06.
“Oracle Optimitation ”. Innovatec C.A . 10/01/06-15/01/06.
“COGNOS BI, Power Play” EIS - Consulting. 26/01/04-30/01/04.
“COGNOS BI, Report Net” EIS - Consulting. 22/01/04-23/01/04.
“COGNOS BI, Impromtu” EIS - Consulting. 19/01/04-21/01/04.
"IESA-Management Training" IESA. 02/03/03-28/03/03.
“Oracle Warehouse Builder” Oracle–Venezuela. 27/08/02-30/08/02.
“Oracle Developer Forms 2000” Oracle–Venezuela. 19/08/02-21/08/02.
“Oracle Administration Edition”. Oracle–Venezuela. 08/08/02-16/08/02.
“Oracle Discoverer Reporting”. Oracle–Venezuela. 05/08/02-07/08/02.
“Analysis Function points” Intesa–PDVSA. 23/08/02-24/08/02.
"CMM levels of software quality" Intesa–PDVSA. 22/08/02.
“English Effective Course”. AMERICAN LENGUAGE INSTITUTE/ SAN DIEGO STATE UNIVERSITY, San Diego – California U.S .07/02/00-30/04/00.
"By stimulating Supervisory Personnel." INESTED INTERNATIONAL. 25/11/99-28/11/99
"Fundamentals Internet-Intranet" (BDT. C.A). 11/08/99.
“Borland C++ Avanzado” (BDT. C.A). 15/10/98 - 20/10/98
“Visual Basic Avanzado” (BDT. C.A). 15/10/97 - 17/10/97
“Transition to Power Builder” (BDT. C.A). 14/10/97.
“Fast Track to Power Builder” (BDT. C.A). 13/10/97.
"Advanced English course." Offices K.O.E OF VENEZUELA C.A. 20/06/95-30/06/97.
Courses Teaching
“Testing Software” Consis International C.A 18/08/14-19/08/14
“Key Performance Indicator” Infosoft C.A 13/01/14-14/01/14
“Testing Software” Infosoft C.A 15/06/13
“Scrum” Infosoft C.A 24/06/13-25/06/13
“XP” Infosoft C.A 26/06/13-27/06/13
“UP Agil” Infosoft C.A 27/05/13-28/05/13
“Oracle PSQL Advanced” Infosoft C.A 13/05/13-16/05/13
“Unix Advanced” Infosoft C.A 06/05/13-10/05/13
“Oracle PLSQL” UCV - 16/07/07-20/07/07
“Oracle Advanced UCV 09/07/07-13/07/07
“Oracle Basic UCV 02/07/07-06/07/07
“Unix Fundamental” UCV 25/06/07-29/06/07
“Fast Track to Power Builder 7.0” BDT. C.A. 04/03/02-08/03/02.
“Reporting with Infomaker 4.1” BDT. C.A. 11/03/02-13/03/02.
Experience
Consis International C.A
(Preferred solution provider for insurance)
Position: Regional Manager. 23/06/2014 - Currently.
Responsibilities:
Manage and supervise members of Consis’s IT team (currently 12 leaders + 35 analysts) that support the IT Services Division, both Applications and Operations teams. Perform resource planning in coordination with the PMO, develop strategic plans, develop transition plans, hire, mentor, provide technical guidance, and perform periodic performance reviews. Provide resources to successfully meet the IT goals for the strategic initiatives, capital and operations projects.
Maintain the Relationship with insurance companies in Brazil, Panama, Colombia, Dominican Republic, Peru, Bolivia, United States (Florida) Spain and Venezuela.
Ensuring the delivery of "software versions" using SCRUM, over the products: Acsel-E, Acsel-X and Acsel-Mobile; to insurance companies in the region. (Java, Oracle, IOS, BB and Android technologies).
Plans, directs, and coordinates activities of designated project(s) to ensure that goals and objectives of projects are accomplished within prescribed time frame and funding parameters by performing the following duties in a fully satisfactory manner.
Make and Show technical and economical proposals to new potential buyers.
Champion process improvements and enforce System Development Life Cycle (SDLC) methodologies and best practices.
Scrum methodology improvements and best practice.
Develop performance metrics and accomplishment reports
Manage change management requests for Jira Control System.
Mature Consis Release Management processes.
Lead the IT Applications response to audit-related issues and questions.
Provide requested information and respond to inquiries from internal and external auditors
Participate in the development of IT Security Policies and Procedures.
Responsible for maintenance, management and audit of those policies and procedures.
Contribute to the strategic plans, budgets and work plans for the IT Services Division.
Infosoft C.A
Position: Project Manager. 01/11/2010 – 23/06/2014.
Responsabilidades:
Manage QA resources and Developers to support IT projects. (11 leaders + 65 analysts). (Java, C, C#, C++, Pro C, Html, Php, .NET, Apex, Oracle and MySQL technologies).
Assign work to analysts, monitor performance and conduct performance appraisals.
Make and Show technical and economical proposals to new potential buyers.
Ensure all code has been processed through company standards before being implemented to production.
Create and implement new processes with minimal impact to the business.
Develop QA performance metrics and accomplishment reports. Take our QA practices to the next level with a focus on automated testing, white box testing and test first philosophy
Administer and own the IT enterprise systems source code version control tool (Subversion), change management tool, work management tool, software inventory system, and test management system (HP Application Lifecycle Management).
Assist with the change control process for zero defect software development.
Ensure adequate product testing prior to implementation.
Administer problem management process including monitoring and reporting on problem resolution.
Make recommendations to directors regarding the acquisition and/or implementation of software to increase information systems efficiency.
Interview and make recommendations for additional staff.
Assist with budgetary planning to support departmental needs.
Innovatec C.A
• Project: PREPAGO - Telefonica Movistar
Position: Lead Software Engineer. 03/03/08 - 30/10/2010.
Responsibilities:
Worked as Team lead, and led a team of four developers, Responsible for requirements gathering, status reporting, creating various metrics, project deliverables.
Project tracking
Lead all phases of SDLC including business requirements collection, analysis, sizing, design, development, testing, deployment and production support.
ORACLE/PLSQL Developments, debugging and coding with support from onsite and off-shore consultants on daily basis.
Exposure to Big Data environments (60 million rows in data per day).
Java developments, using IDEA and SVN.
Ruby On Rails Developments.
Define and create data model, tables, views and queries to support business requirements.
New rates, plans and services configurations of mobile telephony, fixed telephony and digital TV in Oracle 11g.
Ruby on rails Development.
Backend Programming using Oracle 11g, C, C + + and UNIX shells script.
Innovatec C.A
• Project: STATISTICS - Telefonica Movistar
Position: Senior Systems Engineer. 12/12/05 - 03/03/08.
Responsibilities:
Involved in all phases of database development, from needs assessment to QA/QC, design, and support Oracle 10g, SQL, AQ, ESQL, PL/SQL, database design and tuning.
Design and implement features product offerings using Unix and PLSQL. Scale up and tune data processing pipelines. Build, release, automate and configure developer-ready code and systems into production environments.
Tuning of the SQL queries, which takes long time to process the request using Explain Plan, Hints to reduce the response time.
Worked on Power Center tool - Source Analyzer, Data warehousing designer, Mapping & Mapplet Designer and Transformation Designer.
Traffic and customers statistics in Oracle v10g.
Development experience in Business rules and modeling using ER-win.
Business Object Developments.
Java developments, using IDEA and SVN.
Backend Programming using Oracle 9i, C, C + + and UNIX shells script.
EXORA Consulting.
• Project: STATISTICS -
Position: Senior Systems Engineer. 25/02/04-12/12/05:
Responsibilities:
Involved in all phases of database development, from needs assessment to QA/QC, design, and support Oracle 10g, SQL, AQ, ESQL, PL/SQL, database design and tuning.
Exposure to Big Data environments (40 million rows in data per day)
Modeling data in a Data Warehousing Oracle environment.
Development experience in Business rules and modeling using ER-win.
Modeling using Business Object.
Backend Programming using Oracle 9i.
Screen designing using Oracle Forms and developing reports using Reports.
Experience of Oracle application interfaces including OCCI, OCI, ESQL, PRO C, SQL Loader.
EIS Consulting
• Project: SUPER INTENDENCIA OF BANKS
Position: Senior Systems Engineer. 16/01/04-25/02/04.
Responsibilities:
Analysis and Design of a multi-dimensional data model to SUDEBANK.
Workflow tailored to the business processes using Oracle's JD Edwards EnterpriseOne Accounts Receivable.
User-definable collections criteria from a combination of variables.
Experience in multidimensional using Power Play and Report Net Cognos BI.
GLOBAL SERVICES MMA Consulting
• Project: TRAVELER MARITIME - NAVIARCA
Position: Software Project Leader. 15/08/03-15/01/04.
Responsibilities:
Coordinated physical changes to computer data bases; and codes, tested and implemented Oracle and SQL data base, applying knowledge of data base management system.
Planning, Analysis, Design, Development and testing of a system for sales tickets.
Power Builder 8.0 and Power Designer Developments with SQL Server.
Project: GLOBAL CASH MANAGEMENT - TRANSVALCAR
Position: Software Project Leader. 01/03/03-30/07/03.
Responsibilities:
Planning, Analysis, Design, Development and testing of a system to manage cash customers TCF.
Write stored procedure using PL/SQL and SQL.
Data base descriptions and specified identifiers of Oracle data base to data base management system.
Screen designing using Oracle Forms and developing reports using Reports.
Extensive use of Unix Shell Scripts.
PDVSA - EXPLORATION AND PRODUCTION, Caracas - Venezuela
• Project UNIQUE DATA REPOSITORY- PDVSA Chuao, CARACAS - Venezuela, Position: Software Project Leader. 15/09/02-15/12/02.
Responsibilities:
Planning, Analysis, Design, Development and testing of a system to bring about the consolidated information on the PDVSA’s partnerships (PETROZUATA, SINCOR, HAMACA, NCB).
Developments using Oracle Developer Forms, Oracle Discoverer and Oracle.
Developing reports using Reports.
Developments using ASP and Power Builder 7.0
• Project P & S PDVSA Chuao, CARACAS - Venezuela
Position: Systems Engineer. 15/01/01-15/09/02.
Responsibilities:
Planning, Analysis, Design, Development and testing of an system for the consolidation of information about PDVSA’s partnerships: (PETROZUATA, SINCOR, HAMACA, NCB).
Developments in Oracle Administration Edition, Oracle Developer Forms and Oracle Discoverer for Reporting.
Developments using Power Builder 7.0, Visual Basic 6.0 and Access 2000.
BDT (Database and Telematics CA) - representing PowerSoft
• Project ALTAIR (Transaction System developed by Unisys to the Bank of Venezuela).
Position: Systems Analyst. 15/07/00-15/12/00.
Responsibilities:
Planning, Analysis, Design, Development and Test Banking transactions.
Developed an integrated interface to the bank of Venezuela and investment legacy system to facilitate customer service.
Developments using Power Builder 6.5, "Finess 2000 and InstallSheet 5.0.
Extracted required data from the database tables and exported the data to different sources in different formats.
Converted all Oracle ETL Packages to Informatica Mappings and created workflows/Sessions.
• Project CAFSA (Administrative System for the Andean Development Corporation).
Position: Systems Analyst. 15/03/00-15/07/00.
Responsibilities:
Developing a system of administrative ACCOUNTING AND BUDGET.
Designed and developed Informatica Mappings to load data from Source systems.
Responsible for requirements gathering from Clients and implement the back end changes in existing product and in designing the database.
Development using "Power Builder 7.0 and Power Designer.
• Project SAIDI (System Manager for the Institute of Immunology, UCV).
Position: Systems Analyst. 30/07/99-01/03/00.
Responsibilities:
Develop a system for recording and automation modules PURCHASE, INVENTORY, ACCOUNTING AND BUDGET.
Develop logical and physical data models that capture current state/future state data elements and data flows using Erwin.
Test case/data preparation, execution and verification of the test results
Developments using Power Builder 7.0.
Developments using BD Power Designer 6.0 and SQL Anywhere.
• Project S.I.V.E.R.A. "Statistical System and Strategic Sales for the Andean region BAYER"
Position: Systems Analyst. 15/07/98-15/07/99.
Responsibilities:
Develop of an information system to record orders, invoices and commissions.
Responsible for requirements gathering from Clients and implement the back end changes in existing product and in designing the database.
Developments using "Delphi 4.0," and AS/400 Power Designer.
• Project I.S.A.A.C. "Large Customers", conducted under the responsibility of UNISYS for CANTV.
Position: Systems Analyst. 04/06/98-04/07/98.
Responsibilities:
Development of an information system that allows recording and automating sales of products such as frames Relays, analog circuits, digital circuits and CPA to CANTV.
Designed, built and delivered innovative business solutions, focusing on advanced technical strategies, business process design, application development and technical architecture. Help companies define and implement solutions fast, efficiently, and cost effectively, so customers gain the maximum benefit from technology and quickly realize a return on their investment.
Developments using Power Builder 5.0.
• Project I.S.A.A.C. "CASH", conducted under the responsibility of UNISYS for CANTV.
Position: Systems Analyst. 25/09/97-03/06/98.
Responsibilities:
Developing an information system for the collection cash, openings and closings offices.
Developments using Power Builder 6.0, Visual Basic 5.0, Crystal Report and Oracle vers.7.3
Coded and implemented Windows NT Processes.
Developments file library (DLL) using Visual C + +
Developing interfaces using tmu950.
Designed, created and maintained of a security system for ISAAC CANTV.
• Project SARD (Automated System for receipt and dispatch of lubricants), conducted under the responsibility of PDVSA.
Position: Systems Analyst. Period: 25/09/97-03/06/98.
Responsibilities:
Development of an information system to automate the receipt and dispatch of lubricants DELTAVEN.
Lifting of information.
Development of systems "Power Builder 5.0 and Oracle vers.7.2.
Coded and implemented Windows NT Processes.
Created documentation for all aspects of the project including training the end users
CORPOVEN C.A
Thesis Grade.
Position: Thesis. 01/03/97-25/09/97.
Responsibilities:
Developing a software tool to automate tasks of network administration using Power Builder and Access 97.
Development using unix shell scripts.
Development of a simulation model in COMNET III, to determine the behavior of a local area network.
LAN & WAN Traffic, errors and utilization reports using HP open view, NetMetrix and Cisco Works.
Developing a tool to check traffic on the Internet for each of the subsidiaries of PDVSA.
BUSSINESS AND COMPUTER GROUP (B.C.G) C.A.
Position: Intern. 01/09/95-30/01/96
Responsibilities:
Developments using Microsoft Access, Power Builder, Visual Basic and Unix.
Experience
As Professor
“UNIVERSIDAD CENTRAL DE VENEZUELA”, FACULTY OF COMPUTER SCIENCE.
• Magister Professor of Computer Science. Conventional (8h) (Software Engineering Activities). ). 01/01/12- today. Responsibilities:
Include academic advising of students, participation in university
Committees and activities, and supervision of undergraduate research projects and teaching assistants. Teaching load included: Methodologies, RUP (Rational Unified Process), Scrum, XP, OO approach, Testing Programs, Programming languages: (Java, Ruby on Rails, C, C + +, C #, HTML, DHTML, ASP, PHP)
• Associate Professor of Computer Science. Conventional (8h) (Design Patterns & Frameworks). 01/01/06-16/12/11. Responsibilities:
Teaching load included: Design Patterns, J2EE Patterns, Agil Methodologies, RUP (Rational Unified Process), OO approach, Recursive algorithms, Backtracking, Testing Programs, Oracle, Programming languages: (Java, C, C + +, C #, HTML, DHTML, ASP, PHP).
• Associate Professor of Computer Science. Conventional (8h) (Software Engineering). 01/03/01-15/12/05. Responsibilities:
Teaching load included: Design Patterns, Agil Methodologies, RUP (Rational Unified Process), OO approach, Recursive algorithms, Backtracking Testing Programs, Courses Oracle, Programming languages: (Java, C, C + +, C #, HTML, DHTML, ASP, PHP).
• Assistant Professor of Computer Science. Conventional (8h) (Database Management). 01/10/00-01/03/01 Responsibilities:
Teaching load included: Security BD, BD Integrity, Recovery and support distributed BD, BD on the Internet Courses Oracle version 8.0 and VB.
• Assistant Professor of Computer Science. Conventional (8h) (Programming Algorithms II). 01/11/97-01/10/00. Responsibilities:
Teaching load included: Recursive algorithms, Backtracking, development methodologies, OO approach, test programs, courses C ++.
• Teaching Assistant II (Systems Database I): 01/04/96-01/11/97. Responsibilities:
Prepped and taught the labs for BD. Teaching load included: Sybase, relational models, models O.O.
• Teaching Assistant (Numerical Calculation) .01/11/95-01/03/96.
Responsibilities:
Prepped and taught the labs for numerical analysis. Teaching load included: Arrays, processes numerical analysis, simulation, and Fortran.
UNIVERSITY OF ALEJANDRO HUMBOLD
• Professor of Computer Sciences. Conventional (4h) (Multimedia Systems). 01/10/00-31/01/2002. Responsibilities:
Teaching load included: Java, HTML, DHTML, ASP, PHP. Virtual Reality, Internet Security.
• Professor of Computer Sciences. Conventional (4h) (Operating Systems). 01/10/00-31/01/2002. Responsibilities:
Teaching load included: Process, managing memory. UNÍX, Windows NT and DB2.
Knowledge/Skills and Tools
Management Tools: Jira, HP Quality Center.
Tools Business Intelligence: Business Object, Cognos Power Play, Net Report, Impromtu.
Systems Relational Databases: Oracle 11g, 10g, Anywhere 6.0. Sybase to Vers. 11, SQL Server, My SQL, Postgre SQL. Solid relational database experience with good command of SQL, PL/SQL and JDBC with Oracle or Sybase databases. Solid proven hands-on development experience in writing complex stored procedures and SQL tuning
Operating systems: Unix, Linux, Windows.
Oracle tools: Oracle Administration Edition, Oracle Developer Forms, Oracle Designer, Oracle Discoverer for Reporting, Oracle Financial. ETL using PLSQL/SQL and scripts.
Programming Languages: Ruby on Rails, PLSQL, Java, C, C + +, Visual C + +, C #, PowerBuilder, Visual Basic, Delphi, PowerJ, HTML, ASP, PHP, Access.
Sybase tools: Power Designer, InfoMaker, APT WorkBench, Data Work Bench (DWB), and SQLdesktop ISQL. Experience in debugging slow performance and apply partitions and other oracle technologies to improve performance.
Systems bank transactions: Finess 2000. MBD O.O: POET.
Insurance Products: Acsel-E, Acsel-X, Acsel-Mobile.
Packages simulation: GLIDER and COMNET III.
SW network admin: HP Openview, CISCO-Works, NetMetrix.
Known Architectures: IBM-PCs and compatible.
Miscellaneous
Wide knowledge about Management Projects, Management Resources, Databases (Oracle), Programming, Testing and Quality Assurance, Insurance concepts, Operating systems (UNIX), Communications LAN / WAN and distributed processing.
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