** **** **., ********, **. ***** 706-***-**** acq2ie@r.postjobfree.com

Monica Carter

Objective

Seeking a position is customer service. I have 5 years’ experience utilizing my great customer service skills and attention to the customer needs.

Experience

Feb 04,2013-May 12, 2014

G C Financial Corp ET AL

Copperas Cove TX.

Customer Service Representative

Conferred with customers by phone to receive orders for installation, turn-on, discontinuance, or change of service.

Complete contract forms, prepare change of address records, and issue discontinuance orders, using computer.

Resolved billing or service complaints and refer grievances to designated departments for investigation.

Dec. 2008-Sep. 2011

Ms. Patricia Carter

Columbus GA

Home Care Assistant

Provided personal care assistance to person who was terminally ill.

Undertook domestic duties such as vacuuming, cleaning, washing, cooking and shopping.

Provided companionship, friendship, and emotional support.

Jan. 2007-Oct. 2008

Mr. Johnny Holloway

Columbus GA

Landscaping

Planted trees, bushes and flowers.

Prepared lawn areas and lay artificial turf.

Cut grass, raked leaves, and disposed of trash.

Oct. 2004-Mar. 2007

Bradley Direct

Columbus GA

Customer Service Representative

Conferred with customers by phone to complete orders for parts.

Completed warranty forms for customers using computer.

Assisted customers in creating solutions to problems by listening and applying logic to situations.

Education

Sep. 1996-Nov. 1996

Tillinghurst Adult Education

Columbus GA

GED

References

References are available on request.

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