Ann Hoover
********@***.***
A results oriented healthcare billing manager with the ability to analyze solutions and identify problems to maximize revenue focusing on outcomes.
Technical Skills
Epic Electronic Health Records
MedTech Electronic Health Records
Xifin Revenue Management System
Microsoft Word 2010, Microsoft Excel 2010, Microsoft Power Point 2010
Key Strengths
Self-directed and detail-oriented problem solver with leadership expertise
Outstanding mathematical and analytical skills
Ability to motivate and lead employees to perform at maximum level
Excellent written and verbal communicator
Achievements
Project manager in the successful implementation of laboratory billing software
system with zero decrease in revenue and leading to an 8% increase in cash
collections
Promotion from accounts receivables to Practice Manager for surgical practice
Work Experience
December 2014-Present: Regional Sales Representative
Molecular Testing Labs-Vancouver, WA
Direct marketing and sales of pharmacogentic testing to physicians
Direct marketing and sales of woman’s health testing to physicians
Responsible for educating healthcare professionals and their staff in pharmacogentic testing and its medical necessity
Worked independently to generate professional meetings with healthcare professionals
May 2013- December 2014: Project Manager
Essential Testing, LLC-Collinsville, IL
Successfully managed implementation of Xifin revenue management system for large toxicology laboratory
Provide regular and ad hoc reporting to Executive Management
Knowledge of CPT coding, Medicare, Medicaid, and all commercial insurance
Oversee team in development of resolutions to billing related issues
Strategic planning with Executive Management
Work with IT Department and Xifin to identify and fix technical issues
Review, analyze, and delegate revenue order entry and error processing, posting, revenue reporting, collections and appeals
Responsible for the overall direction, coordination, and evaluation of billing operations
June 1999-December 2014
St. Louis Thoracic and Vascular Inc.-St. Louis, MO
Supervise Accounts Receivables: medical insurance billing and patient billing
Provide physician with financial reports for business planning
Analyze and maintain managed care contracts with commercial insurance companies
Credentialing of doctors for hospitals and insurance companies
Responsible for practice budgeting
Hiring of employees and training on registration, billing and coding
CPT and ICD9 coding for vascular and thoracic surgery
Extensive experience with Medicare and Medicaid
Electronic Health Records experience
Implemented Med Tech medical software
May 1996-June 1999
St. Louis Thoracic and Vascular Inc.-St. Louis, MO
Undertook account receivables of over $500,000.00 and reduced by 40% collecting from insurance carriers and patients
Worked rejection of claims from insurance companies and submitted appeals when necessary
Attended Medicare and HCFA seminars biannually
Education B.S., Accounting, University of Missouri St. Louis, St. Louis, MO 1995
References Available Upon Request