Sales Customer

Professional Summary

Skills

Work History

XAVIER COWLEY

**** ** ****, ******** ****, Ok 73129 • Cell: 405-***-**** • *******@*****.*** Skilled Processor well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. Also reliable and hardworking committed to getting each job done as quickly, efficiently and safefly as possible.

Self-motivated

Strong verbal communication

Conflict resolution

Powerful negotiator

Extremely organized

Team leadership

Data management

Process implementation

OSHA standards

Forklift operation

Quality assurance

Quality inspection

Troubleshooting

Material handling

Deadline-driven

Mathematical aptitude

Hard working and self-motivated

Inventory management

Scheduling

Organized

Analytical thinker

Shipping and receiving

Fast Learner

Highly Dependable

Accessory Processor, 11/2013 to 11/2014

Mathis Brothers – 3434 W Reno

Achieved goals by completing tasks in a timely manner. Received and correctly processed both written and verbal instructions, prints and work orders. Obtained appropriate tooling and fixtures.

Disassembled, reassembled and corrected changeover. Maintained counts and lifts, shifts and stocks materials and parts. Recognized and reported defective material and equipment to shift supervisor. Observed all safety policies and procedures

Closely inspected parts to ensure they were clean and free of contaminants. Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties. Warehouse Worker, 09/2012 to 11/2013

Big Red – Oklahoma City, OK

Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties. Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.

Closely inspected parts to ensure they were clean and free of contaminants. Observed all safety policies and procedures

Planned and paced work efficiently in order to meet daily, weekly, project or production goals. Recognized and reported defective material and equipment to shift supervisor. Verified part numbers and placed parts in appropriate shipping containers. Maintained counts and lifts, shifts and stocks materials and parts. Built containers and pack parts in accordance with detailed packing specifications. Disassembled, reassembled and corrected changeover. Obtained appropriate tooling and fixtures.

Received and correctly processed both written and verbal instructions, prints and work orders. Described product to customers and accurately explained details and care of merchandise. Communicated with vendors regarding back order availability, future inventory and special orders. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Education

Transfer Team, 05/2009 to 09/2012

Mathis Brothers – 3434 W Reno

Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties. Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.

Closely inspected parts to ensure they were clean and free of contaminants. Observed all safety policies and proceduresPlanned and paced work efficiently in order to meet daily, weekly, project or production goals.

Recognized and reported defective material and equipment to shift supervisor. Verified part numbers and placed parts in appropriate shipping containers. Maintained counts and lifts, shifts and stocks materials and parts. Built containers and pack parts in accordance with detailed packing specifications. Disassembled, reassembled and corrected changeover. Obtained appropriate tooling and fixtures.

Received and correctly processed both written and verbal instructions, prints and work orders. Transfered furniture/merchandise from one location to another specific location of order. Assembled furniture and other merchandise for showroom floor. CPU Counter, 07/2007 to 05/2009

Bob Mills – Oklahoma City, OK

Pulled customer orders from Warehouse.

Loaded customers merchandise into vehicle of choosing. Assembled merchandise for showroom floor and customers. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal clientèle. Answered product questions with up-to-date knowledge of sales and store promotions. Restocked inventory ever month.

Scored in top 10% of employees in successful resolution of issues Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Maintained cleanliness and presentation of stock room and production floor. Built long-term customer relationships and advised customers on purchases and promotions. Helped drive sales goals and achieve monthly quotas. Organized store merchandise racks by size, style and color to promote visually appealing environment. Routinely answered customer questions regarding merchandise and pricing. Dedicated to continuously improving sales abilities and product knowledge. High School Diploma: 2008

Classen SAS - Oklahoma City, Oklahoma

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