Administrative Assistant

Janine R. Villines

SELECTED CAREER ACCOMPLISHMENTS

Administrative Assistant Promptly greets clients coming into facility while promoting a friendly atmosphere in office. Accepts payments and documents each transaction. Answers phone and makes or reschedules appointments along with calling clients to confirm appointments. Responsible for attaining files for counselors and filing when done, typing letters or notes and making any relevant copies of reading materials.

Client Advocate Administers intake evaluation and pregnancy test incoming clients. Interacts with client to better assess emotional and spiritual needs, then facilitates educational and evangelical opportunities, advocates for a life-affirming decision and make appropriate appointments for ultrasounds and/or referrals. Responsible for accurate record keeping and appropriate follow up with the client, being a receptionist, filing and any others duties required by center director.

Ministry Coordinator for abortion recovery classes. In conjunction with Director of Ministry Services, we decided where and when to have classes, interview participants and possible new volunteers. Maintain and develop material for facilitator training and facilitator manuals, participant handouts.

Instructing Trained a number of users in the ad-hoc capabilities in the MAPPER Database. Have written user documentation after enhancing or creating new features for the client applications. Help in facilitating peer related post abortion recovery classes. Provide encouragement and additional spiritual guidance as needed by recovery class participants and do Reconciliation Weekend activities.

Transcriber Data input tax documents in a timely manner.

Administrative Installed, configured, and monitored MAPPER on the Unisys UNIX U6000 Series. Performed backups and ensured partitions were large enough to accommodate database. Installed, configured, and maintained personal computer based Unisys Designer Workbench. Installed MS-DOS, Windows, and other mandatory DOS and Windows based software products.

Prototyping/ Customized Problem Solving Increased client productivity in data entry environment and processing time of several monthly reports beyond 80% at a major metropolitan police crime laboratory by analyzing, comparing, and documenting design specifications to the existing application. Developed, implemented, and maintained programmatic features. Established a new customer base with a local county picnic permit division by creating, developing, and demonstrating a customized picnic permit reservation system to obtain real time scheduling to replace their unpredictable manual method.

Developed a management information system prototype for a major metropolitan public transportation bus garage, to demonstrate the advantages of a distributed data network. Worked with management staff to gather a fundamental requirements definition in a multi-vender, multi-platform environment.

System Design Transformed a recovered property inventory control conceptual design into a detailed design which tracks an inventory from time possessed to time released or destroyed; studied documents of procedures; questioned users; and gathered information from prospective customer.

Technical Assisted in responses to prospective customers featuring MAPPER/Designer

PAGE TWO Janine R. Villines

EMPLOYMENT HISTORY

LIVING FOUNDATIONS, MINISTRIES 2014-Present Volunteer

Blue Springs, MO Receptionist

ALLIANCE FOR LIFE - MO 2013 Executive

Greenwood, MO Administrative Assistant

RACHEL HOUSE 2011-2013 Volunteer

Lee’s Summit, MO Client Advocate

IF NOT FOR GRACE MINISTRIES 2011-2014

Grain Valley, MO Coordinator

HOME CHILD CARE 2011-2012

Blue Springs, MO

BLUE SPRINGS SCHOOL DISTRICT 2009-2011

Blue Springs, MO Food Worker

INTERNAL REVENUE SERVICE 2008-2008

Kansas City, MO Data Transcriber

UNISYS CORPORATION 1990 - 1996

Architecture Specialist/Information Services 1991 - 1996

Lombard, IL

Summer Intern/Information Services 1990

Shawnee Mission, KS

CENTRAL STATE UNIVERSITY 1989 - 1990

Wilberforce, OH

Programmer/Math and Computer Science

Department

EDUCATION B.S. Computer Science, Cum Laude, Central State University 1991

AFFILIATIONS Member of Blue Springs Assembly involved in Music Ministry

COMPUTER KNOWLEDGE Microsoft Office [Microsoft Word, PowerPoint,

Money, Excel & Publisher] Basic, COBOL, Pascal, Fortran 77, C, Assembler, MAPPER, JAVA, UNIX, Lotus 1-2-3, Aldus PhotoStyler

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