Manager Maintenance
Resume:
Jock.H.Stevens
The Village, OK 73120
***********@*******.***
Education: University of Oklahoma Norman, OK
Bachelor of Arts: Communication Graduated May 2005
Financed college 100% through athletic scholarship
Experience: Devon Energy Oklahoma City, OK
Land Admin Associate (Division Order Tech: Permian / Delaware Basin)) August 2013 – November 2014
-Under general supervision, perform clerical duties including composing and typing general correspondence from rough drafts; preparing and/or printing out Division Orders as instructed by the Division Order Supervisor and/or Analyst
-Assist team annually with Escheat reports. Distribute to Analysts; compile completed reports and return to the OKC office
-Process global pay code changes to pay or suspend owners
-Assist analysts with research of lost owner or title requirements, as required. Generate “locate” letters as instructed
-Respond to routine inquiries, including initial reply to BA Hotline tickets, redirecting calls or providing routine information requiring a detailed knowledge of department/section functions
-Additional duties as required by implementation of SAP
Devon Energy Oklahoma City, OK
Record Services Associate (Land Department) May 2011 – August 2013
-Accept inbound physical and electronic records for high risk, high value collections
-Interfile individual documents within the central physical collections such as leases, contracts, assignments, and other sensitive recorded official papers
-Train and orient new contractors on basic interfiling, distribution & metrics data
-Capture relevant activity metrics data, according to standard operational procedures
-Enrolled and completed Industry Acumen Certificate Program
Devon Energy Oklahoma City, OK
Record Services Distribution Contractor (Land Department) March 2011 – May 2011
-Pickup and delivery of land, E&P files to business stakeholders
-Inventory of documents for the offsite center such as blue books, wills & other sensitive land documents.
-Gather and report relevant metric data to the Coordinators and Supervisor
-Obtained primary knowledge of the oil and gas industry including production operations, land fundamentals, and natural gas basics
West Business Services (Contractors for AT&T) Oklahoma City, OK
Maintenance Service Manager November 2009 – March 2011
-Interact with customers on a daily basis
-Handling inbound calls to help get their AT&T Services functioning correctly
-Work with assigned business accounts and are organized using Microsoft software
Handle escalations and troubleshooting while working with the Maintenance Team
Dell Inc. Oklahoma City, OK
Account Manager (Small Business Division) August 2005- October 2009
-Completed four week training program
-Completed computer sales transactions on an inbound call basis
-Organized & composed emails and spreadsheets through Microsoft Word, Outlook and Excel
University of Oklahoma Men’s Gymnastics Team Coordinator Norman, OK
Team Manager August 2004 – August 2005
-Arranged flight and hotel reservations through travel agencies during the competition season
-Worked with Compliance office to ensure the right amount of funds are in correlation with budget
-Ordered and distributed Nike apparel to student-athletes
-Took inventory on all Nike apparel and gymnastics equipment
Honors/Activities: - Member of the 2002 & 2003 back-to-back NCAA National Championship Gymnastics Teams
-Three-time NCAA All-American
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