Professional Profile
Solid customer service background for 7+ years
Exceptional time management and organizational skills
Excellent communication skills assisting customers, co-workers and management
Recognized for being accommodating and flexible, always willing to assume additional responsibilities and tackle new challenges
Ability to multi-task with attention to details
Professional Experience
The School District of Philadelphia Philadelphia, PA September 2012 - Present
Noon Time Aide
Assisted security and teaching employees by monitoring about 150 students in an elementary school setting
Maintained a safe environment for all personnel and students in the school building by observing activities and reporting concerns
Verified identification of visitors to ensure safety of building
OCE Business Service Philadelphia, PA September 2009 – January 2012
Service Center/Mail Clerk
Provided customer service to clients to meet their needs in shipping and receiving
Responsible for organizing inventory and documentation of packages, materials, and certified mail
Distributed packages and supplies to departments in a timely manner
OCE Business Service Philadelphia, PA September 2006 – September 2009
Office Service Representative
Distributed mail, packages and copy jobs upon request to various building staff
Provided quality customer service to clients entering and exiting establishment
Maintained records and documents to ensure a professional work environment
Bivac (North America) Philadelphia, PA June 2003 – October 2005
Auditor, Facility Manager
Maintained reports and company files regarding pay roll, attendance, and performance to ensure accurate company records
Trained staff of four people to audit supplies and keep accurate records
Demonstrated computer knowledge by entering, accessing, and retrieving data
Aacys Temporary Service Philadelphia, PA April 2002 – December 2002
File Clerk
Kept records of materials; either filed or removed, using company computers
Ability to sort information chronologically, alphabetically, and numerically
Gathered and filed materials from various departments and employees
Distributed freight and materials to separate departments
Temple University Hospital Philadelphia, PA March 2000 – January 2001
Shipping/Receiving Clerk
Requisitioned and maintained inventory of used materials in order to maintain production demands
Provided excellent service to both suppliers and customers
Distributed freight and materials to separate departments
Education
New Choices Career Development Philadelphia, PA
Certificate
Universal Workforce Development Center Philadelphia, PA
Business Services: Front Desk Operations Certificate
Temple Adult Education Program Philadelphia, PA
General Equivalency Degree