Customer Service Assistant

Elvella J. Lozada

** ****** **. ******, ** ***** Phone: 606-***-****

Email: *********@*****.***

Work Experience

Server

Mellow Mushroom Savannah, GA May 2015-August 2015

Server

Fiesta Place Paintsville, KY March 2014-Feb. 2015

Administrative Assistant II

Chatham County District Attorney's Office Savannah, GA March 2009 - Oct. 2013

General office duties, worked with Microsoft Office programs, JIMS and other county computer programs, assistant to four of the assistant district attorneys, drafted and prepared time-sensitive court documents, heavy contact with other attorneys, court systems, and victims.

Office Administrator

The Resiliency Institute Savannah, GA March 2008 - Sept. 2008

General office duties, assisted and created promoting the company, some collections, Human Resource duties, personal assistant to the CEO and handled all office duties for him, generated reports and stats on clients and office needs, data entry using Microsoft Office and also used Quickbooks, accounts payable and accounts receivable, process checks, generated account reports, processed deposits. Also managed the clients for the Employ Assistant Program, released client information, based on requestors need to know basis and based on company policy

Lead Teacher

Dutchtown Children's Center Savannah, GA Sept. 2006 - March 2008

Customer Service Manager

Wal-Mart Savannah, GA Oct. 2006 - March 2007

Assisted management with the supervision of the Cashiers, Cart Pushers, People Greeters and Customer Service associates, maintained the appearance of the Front-End, directed all Front-End employees with their daily activities, monitored cash shortages and overages in registers and podium, monitored Front-End shrink and possible security risks, created a positive environment for all the employees, participated in training, hiring, evaluations, and the promotion process and interacted with customers and employees, handled all Front-End duties, employees and customers according to the needs that were needed.

Accounting Clerk/Human Resource Assistant

Carter Mario Injury Lawyers Milford, CT July 2002 - August 2004

General office duties, dealt with accounts payable and accounts receivable using QuickBooks, assisted processing payroll, processed client checks and checks for vendors, generated account reports, processed deposits, updated general ledger, maintained petty cash, maintained all vendor accounts and maintained contact with the vendors, edited the Employee Handbook, conducted orientation, performed first interview, maintained and updated employee files, maintained and updated reports on employees' vacation, sick and personal time, and used all Microsoft Office Programs.

Education

Savannah Technical College Savannah, GA October 2013 - June 2014

University of Phoenix Savannah, GA May 2007 - February 2008

Contact this candidate