Customer Service Front Desk

Bobbie Hutsell

**** ***** ******* ***** 865-***-****

Maryville, Tennessee 37804 865-***-****

*********@*******.***

Summary of Qualifications

Dependable, hardworking individual offering:

10 years of medical office experience.

10 years of customer service experience working with patients.

Working knowledge of Windows, Word, Excel, and PowerPoint.

A strong commitment to exceeding expectations, contributing to a team environment, and working to reach company goals and initiatives.

Ability to work under pressure, handle multiple demands, and meet deadlines.

Professional Experience

Bearden Healthcare Associates 2007 - 2015

File Clerk/Front Desk Clerk part-time

Worked front desk, checking patients in at high volume facility. 2005-2006

Accurately organized files and filed records.

Scheduled appointments and worked with Medical Manager and Carecloud.

Answered and transferred phone calls on a six line phone system.

Assisted Nursing Department by pulling charts.

Worked with confidential records.

First Tennessee Bank 1998 - 2007

Check Processer

Reviewed business deposit statements and verified matched statements with check totals.

Prepared and mailed checks to business accounts.

Entered data in Proofing Department.

Education

Knoxville Business College, Knoxville, TN

Associates Degree, Secretarial Science

Completed 30-hour workforce class

Including training in Windows, Word, Excel, and PowerPoint (2015)

University of Tennessee, Knoxville, TN

Completed two years (Liberal Arts)

Certificate

Blount Memorial Hospital, Maryville, TN

CPR Certification

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