Sales, Customer Service, Promotions

Bruno Dannenberg

brunoczm@gmai l .com 954-***-****

KEY STRENGTHS

Results oriented and performance driven sales, promotions and customer service professional with over 20 years of experience. Excellent interpersonal, communication and leadership skills. Highly effective presentation, negotiation and sales techniques. Years of international travel have allowed me to interact with clients and business partners from various cultures. Ability to listen to customer's needs, and reach mutually beneficial solutions. Great proficiency with MS Office, Adobe Suites and Salesforce.com. Fluent in Spanish

PROFESSIONAL EXPERIENCE

Business Sales (June 2014 – Present)

Nestle Waters North America Tamarac, FL

Very involved in community and networking events

Close collaboration with Tamarac Chamber of Commerce

Higher than average inside / outside sales

Received bonuses as top salesperson

Well respected in business community

Sales and Service Coordinator (January 2013 – May 2014) Truly Nolen Pest Control Fort Lauderdale, FL

Coordinated all community events with schools and fairs

Higher than average sales.

Very successful territory development through referrals

High level of involvement with commercial business division

Customer service awards

Sales Development Manager (April 2012 – November 2012) Retail Data Systems Fort Lauderdale, FL

Very involved in trade shows and events

Increased our customer base and presence in key territories

Coached sales team on prospecting, presentation and inside / outside sales techniques

Educated prospects and current clients on benefits of upgrading to latest technology

Add on sales to existing clients

Business Sales (December 2007 – April 2012)

T-Mobile USA Fort Lauderdale, FL

Very involved in community outreach

Highest percentage of new Hispanic business acquisitions

Coordinated discovery meetings, presentations and networking events

Cultivated business relationships with C level clients

Awards for consistently surpassing metrics and quotas Sales and Publicity (May 2005 – October 2007)

Goodmark Jewelers Cozumel, Belize & Alaska

Developed new promotions and marketing techniques to increase revenue

Maintained higher than average profit margin

Sales leader for all locations

Trained and coached sales personnel

Closed sales for colleagues

Marketing and Promotions Director (September 2004 – May 2005) A Touch Of Gold Cozumel, Mexico

Coordinated community events to increase business awareness

Designed all promotional material, publications and in-store signage

Increased revenue for all locations

Implement cross-promotions and special events to increase customer traffic to stores

Educated, trained and motivated personnel on new product lines and promotions Onboard Cruise Promotions (March 2003 – August 2004) The PPI Group Fort Lauderdale, Florida

Developed and coordinated all aspects of onboard promotions and sales in cruise ports

Significantly increased Latin business participation

Lectured business customers, tourists and sales personnel at public events

Established and maintained relationships with merchants

Trained, coached and evaluated port lecturers

In-Flight Service Coordinator (June 1979 – December 2002) Delta Airlines Florida, Ohio, California

Public presenter at community events

Developed cultural diversity programs with Latin American business partners

Trained, coached and evaluated crew members

Involved with Corporate Sales and Marketing

Numerous customer service awards

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