Admission Specialist II/Cashier

ShanTorri D. Baldwin

***** *. ******** **. #*** Stafford, TX 77477 281-***-****

*****************@*****.***

Summary of Qualifications

Promote excellent interpersonal and communications skills. Skillfully obtain and enter patient/customers data verifying all information acquired is correct to ensure proper billing/reimbursement. Financially contributes to daily operations by securing all accounts timely and efficiently, quoting and collecting on future/pending accounts. Possess the ability to adapt to an ever changing work environment. Maintain confidentiality at all times with staff and patient, incorporates “Caring beyond Expectations’’ providing compassionate individualized patient/customer care. Extremely organized, detailed oriented, punctual, and driven to succeed.

Professional Experience

St. Luke’s Episcopal Health Houston, TX 11/07 – Current

Pre-Registration Specialist II

Assist with inbound/outbound calling

Verified doctor orders

Appointment scheduling

Collection of future and outstanding payments

Acclivity Healthcare Houston, TX 6/11 – 1/12 Customer Service Rep

Assisted with inbound calling

Obtain medical Insurance

Filing medical claims/payments

Dispute medical coding and charges

CCI Services Houston, TX 6/06 - 3/07

Customer Service Rep

Aided doctors and nurses with obtaining authorization for all radiology testing for Humana card holders

Education

Houston Community College Houston, TX

GED 3/13

Everest Institute Houston, TX

Medical Billing & Coding 12/05

Computer Skills

Microsoft office, Audit logix, IDX, Star Navigation, Passport, Kredo, Meditech, Epic

Contact this candidate