Business Development, Sales, Marketing, Client Relations

Profile

A hunter, who is the best at seeking out and developing new markets, clients and partners, whatever the product, service or concept

An entrepreneur, who jumps in with both feet, works tirelessly and learns quickly while listening, learning and building on the strengths of the individual team member

A charmer, who thrives on the excitement of presentations, road shows and trade shows and the relationship-building opportunities that derive from them

A team player, who is an effective communicator and the perfect candidate to lead sales teams, expand markets, break barriers and fetch coffee

Professional Experience

InfectionControl.tips 2014- Present

Principal, Business Development

Conceived, directed and developed www.InfectionControl.tips, a worldwide collective and resource on Infection Control and Prevention. (Also branded as www.InfectionPrevention.tips)

Amassed over 10,000 social media followers from more than 30 countries in less than 5 months

Recruited an impressive team of world-famous professionals to serve as volunteer editors, country content coordinators and contributors

Developed a global, open access, peer reviewed online journal utilizing Joomla, PHP and SQL

Developed partnerships with world organizations, universities and governments across the globe

Led and shaped the project to a point where it is self-sustaining and requires less of my hands-on attention

Koprash, Inc. 2011 – 2014

Vice President

Established positive relationships with clients, subcontractors, unions and partners across the country for retail, industrial, military, public and commercial accounts

Created business opportunities within both public and private entities

Solicited new business and negotiated contracts for various clients from small to large and complex

Developed, directed and continually scrutinized various in-depth quality assurance and KPI objectives

Developed new markets and expanded existing offerings by focusing on relevancy and verticals

Negotiated and managed multiple collective agreements with several unions across Ontario

Designed, trained and implemented multiple special labour units

Developed and conducted custom presentations and marketing directives

On-boarded, planned and managed new accounts including various complex environments consisting of extreme hazards, security requirements and specific training concerns (Large Industrial, Hospitals and Military Bases)

JNE Group / Innovative Cleaners 2006 – 2011

General Manager, Business Development

Created and developed Innovative Cleaners from an idea to an established cleaning company (Note: Currently called Innovative Group under new ownership and management)

Responsible for all aspects of the operation of this start-up, including forecasting and budgeting, marketing, business development and front-line management

In a three year period, took the company from $0 to $5M in revenues, including multi-year contracts for a major police service, a university, schools and two hospitals

For JNE: Business development for a multi-discipline engineering firm. Awarded accounts for Structural Engineering and Automation for public and private sector opportunities

Logical Innovations Concept Group 1994-2006

Principal, Business Development, Software Developer

Developed and launched a call centre system, which was sold to several financial institutions

Developed and launched a health care re-pricing system for a HMO client in the U.S.A.

Developed and launched a timing system for a 30 hour bike race of 3,000+ participants

Developed and maintained an innovative website with streaming video for a client in the medical industry

Created on-line start-up business, 12 individual websites, with a selling profile of 5,000 units per month

Education

York University 1995

Business

Seneca College 1993

Arts & Science

Selected Skills and Achievements

New Business Development

I don't just "close deals", I own them

Business start-up of Logical Innovations Concept Group Inc., Innovative Cleaners and InfectionControl.tips

Developed and implemented multiple near-time integrated websites and portals with a sales volume exceeding 5,000 units per month

Developed and implemented a new Ceiling Cleaning division across Ontario with clients in all major cities

Successfully bid on public and private tenders and oversaw the start-up of same; oversaw all areas of bid submission, including site visits, pricing, document writing and preparation and finalist presentations

Solicited, wrote proposals for, made presentations to and won accounts for military bases, hospitals, large industrial complexes, universities, national retail banners and large commercial clients

Hosted promotional booths at PM Expo, SpringFest, CFIA and ISSA and turned leads into clients

Created numerous marketing campaigns, materials and presentations for clients in the industrial, medical and private sectors. Renown for effective translation of clients’ ideas and desires into effective results

Operations

Oversaw the management of multiple sites, both local and remote, each ranging in size from single employee environments to sites with more than 140 FTE's, including military bases, hospitals, large industrial complexes, universities, national retail banners and large commercial clients

Provided thorough, detailed plans to ensure proper execution of work, including built-in back-up systems to facilitate business continuity in adverse circumstances

Utilized and delegated resources in an efficient and cost-effective manner

Successfully negotiated several collective agreements

Developed and managed all logistics for the international fulfilment of more than 5,000 units a month

Achieved guaranteed preferred vendor pricing on all major supply products

Financial Management

Participated in all aspects of financial management, including forecasting, budgeting, reporting and data analysis

Increased profit by identifying and implementing efficiencies, both on individual projects and company-wide

Increased revenue by meeting and exceeding financial targets for both sales growth and profit margins

Innovation

Leadership: Became an expert in Infection Prevention standards, working with hospital personnel, establishing company standards and conducting training seminars for external groups. Led various teams in software design, sales & marketing, union negotiations and corporate affairs. Created multiple successful companies. Led successful bidding, implementation & management of highly complex proposals & awards. Personally guided and inspired countless individuals across the world to #MakeADifference by joining the global collective on Infection Prevention.

Innovation: Improved quality assurance and increased KPI offerings by designing and implementing the measurable and industry-respected fluorescent marker auditing program for non-critical environments. Created and marketed multiple near-time distribution channels for DVD’s, Video Games (1999-2006). Created an innovative and industry respected cleaning company (250 employees, 5m in 3 years). Wrote and sold multiple innovative software solutions.

Initiative: Created and conducted regular sessions and training seminars on the importance of measurable auditing practices in critical and non-critical environments; corrected, evaluated and established standards at various locations. Created multiple marketing initiatives that addressed value for specific clients and verticals in the cleaning industry. Created new profitable and diversified business divisions for an established engineering firm.

Business Marketing: Created several new marketing & strategic opportunities by conceiving, launching and managing multiple social media channels (Twitter, LinkedIn, Facebook). Developed rich cross marketing opportunities for online retail. Implemented specialized divisions across Ontario to expand Koprash offerings. Developed and implemented a direct lead to signature technique for trade shows and cold calling; resulting in a measurable success ratio.

Awards

Achieved Dean’s List (2 years)

Earned Student Life Award for Leadership

Earned Scholarship Award, Year 1 & 2

Received Living Rock Community Partnership Award

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