Customer Service/ Administrative/ Medical
Resume:
Jaime Seifullah
Warren, Ohio 44485
************@*****.***
OBJECTIVE
To obtain a career where administrative and communication skills will be utilized.
EDUCATION
Graduated, 1995, Maplewood High school, Cortland, OH
Diploma in Medical Billing and Coding, 2005-2008, Herzing College Online, Milwaukee, WI
QUALIFICATIONS AND SKILLS
Computer software: Expert in Microsoft Office Software.
o Held numerous positions working with computers and computer programs. .
Medical Office Procedures: Knowledge and Training of Medical Ethics, Medical Law, Financial Management, Human Resources, and Business Operations of the Medical Office.
Patient Services: Knowledge and Training in Appointment Scheduling, Reception and Registration, Health Insurance, and Interpersonal Communications.
Human Relations: Relate well with the public, good customer service skills.
o Held numerous positions in customer service related employment.
EXPERIENCE
Onboarding Specialist, Alliance Solutions Group August 2014 – Present
Job Placement
Customer service
Answer phones
Work with computers, scanner, fax and copy machine
Lead generating
Marketing calls
Assist with payroll and benefit questions
Warehouse Quality Inspector, SL America January 2014 - August 2014
Inspect car parts
Quality control
Personnel Manger, Career Advantage
Warren, Ohio October 2011 - October 2013
Job Placement
Outside marketing to local business
Marketing calls
Assist in payroll
Answer phones
Work with computers, scanner, fax and copy machine
Steel Valley Lawn Care July 2009 – October 2011
Warren, OH
Answer incoming calls from customers
Billing and accounts payable and receivable
Complete Janitorials of properties
Take and send pictures of all work completed at properties
High Class Management July 2008 – Oct 2010
Warren, OH
Answer incoming calls to register customers for classes.
Make outgoing calls to register customers for classes.
Customer Service position from home.
Medical Reimbursements of America May 2008 – Aug 2009
Youngstown, OH
Onsite Rep for Humility of Mary Health Partners
Medical Billing for accident claims
Claim Resolution
Answer Incoming calls
Work with Star computer software, HDS, HPF, EPremis Billing software.
Internship (45 hours) Dr. Kumar’s Office, Warren, OH April 2008
Answered incoming calls
Called in prescriptions for patients
Input codes for office visit, and hospital stays.
Accounts payable/receivable
Input Insurance and patient payments
Customer Service and Trainer, MCI, Niles, OH July 2001 - June 2005
Answered incoming calls
Helped customer with all account and billing problems
Sales
Worked with computers
Trained new employees on all aspects of the Customer service position
Assistant Manager, Payday Cash Advance, Youngstown, OH May 2000-July 2001
Answered phones
Worked with computers, cash register, and adding machine
Assisted customers with cash advances
Opened the store
Closed the store by balancing register, making night deposit, cleaning store and pulling files for the following day.
Customer Service, Tribune Chronicle, Warren, OH April 1997 - May 2000
Answered incoming calls
Sales
Assisted customers with all account and billing problems
Received payments from customers and posted payments on accounts.
Worked with computers
Military Experience
United States Navy July 1995 – September 1996
Secretary, Laboratory, Great Lakes Naval Hospital (Honorable Medical Discharge)
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