Denise M. McKenzie

*** *** ****, *** ***, Riverdale, GA 30274

404-***-****/Email: acq1zj@r.postjobfree.com

PROFESSIONAL SUMMARY: As a data entry professional with an organization, my exceptional MS Word, customer service, data entry, interpersonal and communication skills will be an asset. My experience also includes organizational skills, detailed and deadline oriented with attention to detail who can assist customers in ordering product, resolving issues and problem solving.

COMPUTER EXPERIENCE:

MS Word, Outlook, Access, Typing: 70-80 wpm, Data Entry: 90-100 kph (alpha & numeric), Electronic Medical Records, Centricity, NexGen, Intellipath, Medical Manager, Donor Studio, DocQmanage and DocQscribe

EMPLOYMENT:

2010-Present World Changers Church Int'l - Atlanta, GA

Data Entry Specialist/Customer Service –Create a giving record for new donors as well as superior customer service to verify information is current and valid utilizing Donor Studio computer software. Account receivables of cash and credit card donor information to establish a record of giving. Data entry batches of tithes, offerings, global missions, etc. for main church facility as well as 20 fellowship satellite churches. Ordering of tapes, DVD’s and books regarding previous messages and sermons. Input and close out church batches daily for CDM, WCCI, New York and 20 fellowship churches for deposit. Utilize customer service with members, partners and friends on a daily basis regarding donor account, product ordering and credit card information as well as cash donations. Contribution statements yearly as well as mid-year emailed and mailed out to members, partners, friends and CDM members for IRS purposes with a 90-99% accuracy rate.

2007-2010 PAPP Clinic - Newnan, GA

Medical Transcriptionist-Transcription of all medical specialties including X-ray reports, sleep studies, surgery, consultation reports and psychiatric evaluations with a 24-48 hour turnaround in a production environment. Proficient and efficient medical terminology and pharmaceutical knowledge to produce quality medical reports with 90-99% accuracy. Utilized Centricity medical software to generate and produce correspondence to patients and medical reports to referring doctors for their perusal.

2001-2007 Transcriptions LTD/ Medquist Mt Laurel, NJ

Medical Transcriptionist/Independent Contractor - Transcription of all medical specialties including operative notes, discharge summaries, admission notes and consultation reports from various physicians in a work at home environment. Medical transcription also of pulmonary function tests, sleep studies and psychiatric evaluations utilizing DocQmanage and DocQscribe medical software.

EDUCATION:

2008 – Diploma – Medical Office Expert – Javelin Technical Training Center, Morrow, GA

1998 – Certificate – Customer Service Representative – Atlanta Technical Institute, Atlanta, GA