Customer Service Administrative Assistant
Resume:
Summary
A motivated, self-directed, and detail-oriented individual who enjoys working with people,
managing multiple projects, and learning new skills. Experience
FRIENDS FIRST, LITTLETON, CO GRANT MANAGER 2014-PRESENT
• Manage and oversee short- and long-term
objectives of two grants
• Plan and manage two grant budgets, totaling
$387,054 in annual funds
• Provide internal and external reports in a
timely manner and in compliance with
guidelines
• Strategic planning of grants as related to
organizational goals and mission
• Build relationships with schools and
community organizations
• Oversee evaluation process, ensuring data
collection process is efficient and in
compliance with rules and regulations
ADMINISTRATIVE ASSISTANT 2013-2014
• Office and administrative support for 20-30
employees
• Order and maintain supply inventory
• Create, edit, and update office forms,
protocols, and procedures
• Manage vendor relationships
• Schedule meetings and events for staff
• Provide event-planning support
• Manage personnel files and information
• Assist finance and grant managers with
planning and implementing budgets
AD ASTRA BAKING CO – OWNER 2014-PRESENT
• Owner, baker, and designer at small
cottage bakery company that specializes in
cupcakes, cake pops, and cakes for small
and large events
• Create, refine, and promote company
brand
• Oversee inventory and budget
• Assist with event planning
• Manage company website and social
media (FaceBook, Instagram, and Twitter)
• Ensure state regulations are met and
upheld in regards to production and
registration
STARBUCKS, LITTLETON, CO SHIFT SUPERVISOR 2013
• Promoted to shift supervisor after three
months of employment
• Provided exceptional customer service
• Promoted positive and inclusive
environment
• Trained and coached new employees
• Ensured quality and health standards were
met
• Oversaw 2-4 employees per shift and
delegated tasks
• Data logging
• Handling and counting money
• Received and inventoried shipped product
• Coordinated and delivered dry goods
between stores
KANSAS ARMY NATIONAL GUARD BANDSMAN 2006-2012
• Performed in unit events to boost morale,
patriotism, and community across the state
of Kansas
• Maintained Army standards and decorum
• Maintained and accounted for issued gear
• Assisted with general office and
recordkeeping tasks
Kelsie Brown
785-***-**** **************@*****.*** 3785 S. Grant St., Englewood, CO 80113 Education
Metro State University, Denver, CO Accounting (enrolled 2014) University of Kansas, Lawrence, KS Bachelor of Social Work, minor in Sociology Awarded: 2012, GPA: 3.4
Extracurricular Activities
MILE HIGH ULTIMATE, DENVER, CO 2013-PRESENT
• Organized and ran a team for the fall 2014
league
• Tried out for, and made, a competitive club
team
NEW DENVER CHURCH, DENVER, CO – WOMEN’S RETREAT MEAL TEAM LEAD, HOST TEAM, BAND 2013-PRESENT
• Led team of 8 women in preparing meal
for 40 women
• Greet attendees
• Prepare materials for weekly service
• Rehearse and perform music
KU MARCHING JAYHAWKS, LAWRENCE, KS
DRUM MAJOR, ADVISORY BOARD, SECTION LEADER 2007-2011
• Led 200-member band during band camp,
rehearsals, and football games
• Represented band for public relations
• Recruited new members
• Planned for the upcoming year
• Taught marching techniques and musical
skills
Trainings & Certifications
Basics of Project Management – SkillPath Seminars, February 2015 Federal Oversight of Grants – October 2014
Accounting for Non-Financial People Fred Pryor Seminars, April 2014 Administrative Assistant’s Conference SkillPath Seminars, February 2014 Leadership Studies Certification University of Kansas, 2012 Global Awareness Program Certification – University of Kansas, 2012 Service-Learning Certification University of Kansas, 2012 References
Amy Murphy
Lockton Companies/New Denver Church
**********@*****.***
Adrienne Coffey
Co-worker at FRIENDS FIRST
***********@*****.***
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