POCHYA SANDERS
**** ******* ***** ********, ** 31903 706-***-**** *******@*****.***
SUMMARY
Skilled in resolving customer conflict. Provided accurate information in a timely manner to customer inquiries. Fifteen plus years experience in customer service call center.
EXPERIENCE
July 2000-June 2015
Senior customer service associate, Mediacom
Assist customers with inquiries about bill, process payments, set up new accounts, troubleshoot service issues and assist with retaining customers.
EDUCATION
June 1989
High school diploma, Peach County High School