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Customer Service Sales

Location:
Ottawa, ON, Canada
Posted:
August 02, 2015

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Resume:

OBJECTIVE: A challenging position that will allow for personal growth and career advancement.

EDUCATION:

University of Ottawa, Bachelor of Health Science 2011-present,

Ottawa, Ontario

Gisele-Lalonde Public High School 2005-2011,

Ottawa, Ontario

LANGUAGES:

Fluently trilingual in English, French and Arabic in speaking, reading and writing.

EMPLOYMENT EXPERIENCE:

2013 – Present Sears, St-Laurent

Participated in sales functions within the franchise

Responsibilities included selling, retailing and all facets of running a sales associate position in the beauty industry

Participated in selling fragrances, skin care and makeup

Capability to open credit cards and memberships for Sears company

Responsible for sales refunds and exchanges

Required to activate gift cards and file customer information

Ability to work with various staff members from different backgrounds in diverse positions to accomplish daily tasks in order to deliver excellent customer service

Ability to express ideas while listening carefully and take in consideration the request of customers.

Daily operations included cash deposits and inventory control

2011-2013 Limite, St-Laurent

Participated in sales functions within the franchise

Responsibilities included selling, retailing and all facets of running a sales associate position

Responsible for sales refunds and exchanges

Ability to activate store credit and gift cards

Results-oriented sales representative with exposure to marketing, strategic planning, client relationship management and customer service.

Ability to work with various staff members from different backgrounds in diverse positions to accomplish daily tasks in order to deliver excellent customer service

Ability to express ideas while listening carefully and take in consideration the request of customers.

Daily operations included cash deposits and inventory control

2009-2010 Marroush International Shawarma

Participated in sales functions within the franchise

Responsibilities included selling and all facets of running a restaurant such as customer service, fast multitasking, food preparation and organization

Daily operations included cash deposits and inventory control

SKILLS & ABILITIES:

Summary of qualifications

hardworking and reliable

Strong oral communication and organizational skills

Quick learner and multitasker

Ability to work without supervision

Exceptional leadership abilities concerning team initiatives

Ability to initiate conversation and divide tasks amongst group

Computer skills

Have strong skills working with computers using Microsoft Office such as Outlook, Excel, and Word

Experience using Mac-based computer platforms

Can operate various types of telephone systems and office equipment

Ability to operate faxes, photocopiers, scanners, cash registers and various interact systems

VOLUNTEER EXPERIENCE AND ACCOMPLISHMENTS:

160 volunteering hours as a teacher’s assistant at an international school of language and religion. Tasks included teaching students how to read and write, use a photocopier, correct homework and numerous paperwork responsibilities. (2008-2009)

Collection of money donations for the Heart & Stroke Foundation (2010)

Had the opportunity of being the leader of an autistic group in a tournament held for children with special needs (2011)

References

Available upon request



Contact this candidate