Operations and Project Manager

William Steward, PMP

**** ******* ****

Evansville, IN 47711

************@******.***

Cell: 812-***-****

Areas of Expertise

Program Management

Project Management

Operations Management

3rd Party Contract Services

Change Management

Healthcare Logistics

OSHA for General Industry

Storage & Distribution

ISO 9000

Professional Experience

Deaconess Health System Evansville, Indiana

01/09 to 03/15

Supervisor, Deaconess Regional Laboratory

$23 Million in annual revenue 400,000 annual clinical specimens 53 individual client or service locations 1,700 square mile regional service area 270,000 total courier miles per year.

Manage staff of 120 indirect and 7 direct reports. Responsible for all HR related department activities.

Developed and implemented expense control initiatives and more efficient manpower utilization principles that have allowed for a 22% reduction of overhead expenses since 2009.

Drove growth through revenues and market share. Fiscal year 2014 net revenue $23 million vs $12 million in 2009. From 2009, increase in market share is 46% (currently occupying 97%).

From 2008 – present day, through enhanced training, monitoring and proactive patient communication / complaint review systems, patient satisfaction scores have increased from 74.2% in 2008 to 94.2% as of May, 1, 2015. Reported by independent contractor for patient survey, Press Ganey™.

DynCorp International LLC Manama, Kingdom of Bahrain

03/03 to 08/07

Director of Medical Logistics / Medical Material Manager

Previous Positions with DynCorp International LLC:

Medical Logistics Superintendent (06/04 to 03/07)

Medical Logistics Technician (03/03 to 06/04)

Program operations management and site project management for multinational medical logistics USCENTAF operations. Managed staff of approximately 120 personnel across 3 sites in 2 countries. Projects ranging from single month to multi-year projects budgeted up to $30 million each. On-hand assets: $235 million.

Developed and initiated cost saving programs resulting in a reduction of expenditures and / or a monetary recovery by pharmaceutical returns programs. Resulted in over $800,000 in expense reduction annually.

Sole fiscal responsibility for development and monitoring annual budget of approximately $12m to ensure cost effective operations.

United States Air Force – Eglin Air Force Base, Florida

06/96 to 07/02

Medical Logistics Journeyman

Continually recognized for career knowledge and performance. Areas of focus: inventory management & distribution, acquisition management, forward logistics and customer service management. Also served as health system Exercise and Evaluation Team Co-Chief and Moulage Team Chief.

Education and Training

PMTraining™ (Project Management Institute R.E.P.)

35 Contact Hours – PMP Certification

Deaconess Health System Evansville, Indiana

2015

2011

Lean Six Sigma

LG&E Energy Delivery Services Louisville, Kentucky

2008

Passport Contractor Safety Instructor Certification

University of Eastern Michigan

2007

OSHA 501 Trainer Certification – General Industry

Okaloosa-Walton Community College Niceville, Florida

1999

Certification – Law Enforcement Basic (Police Academy)

United States Air Force Eglin AFB, Florida

1998

Airman Leadership School

United States Air Force Sheppard AFB, Texas

1996

Medical Logistics Management Technical School

William Henry Harrison High School Evansville, Indiana

1996

Diploma – Advanced College Preparatory

Certification

PMP – Project Management Professional 2015

Project Management Institute® (Certificate #1838294)

References Made Available Upon Request

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