Manager Nursing

RUTHI NELSON O’BERRY, BSN, RN, CNOR

**** ****** **, ****, ** 27502

• Cell: 919-***-**** • Email: *****@*********.***

● Goal-driven, compassionate, and accountable professional with over 16 years of related peri- operative experience in a fast-paced and highly utilized community hospital.

● Adaptable director accustomed to the integration of new health care delivery processes, restructuring of work, and an increasingly complex regulatory environment.

● Proven track record of successfully managing personnel through strong communication, organizational, and problem solving skills.

Areas of Expertise include:

●Team Coordination & Development ●Time Management ●Decision Making & Problem Solving ● Staff Coaching & Counseling ●Staff Evaluation ●Global Understanding of the Surgical

Process

EDUCATION

Masters Degree in Healthcare Administration

Pfeiffer University, Charlotte, NC – GPA 4.0

Currently enrolled

Bachelor of Science Degree in Nursing-2010

Winston Salem State University, Winston Salem, NC – GPA 3.91

Honors Graduate

Advanced Leader Certification -2010

The Rex Center for Leadership Excellence

Associate Degree in Nursing

Wake Technical Community College, Raleigh, NC

Dean’s List

PROFESSIONAL EXPERIENCE

Rex Healthcare- Raleigh, NC 2/2012- present

DIRECTOR OF SURGICAL SERVICES OPERATING ROOMS

Facilitates effective standards, practices and processes that deliver safe, cost effective patient care services that produce high quality clinical outcomes, and the creation of environments that engage personnel while fostering organizational values. Develops departmental policies, procedures, and standards of care. Under the direction of Vice President of Surgical Services, assumes responsibility and accountability for the clinical and fiscal management of 24 Surgical Services operating rooms and 200+ FTE’s. Maintains awareness of legal, professional, regulatory, and institutional responsibilities. Attend meetings and workshops to keep abreast of changes in techniques and/or products.

Implemented successful surgical checklist for all operating rooms

Implemented specialty call teams for all services

Advisory Board for Boston Scientific 2013, 2014

Advisory Board for Wake Technical Community College Surgical Technician program 2013, 2014

RUTHI NELSON-MUSTARD, RN, BSN Page 2 of 4

(Professional Experience Continued…)

Subject Matter Expert for successful implementation of system wide electronic health record 2014 (EPIC)

Member of the North Carolina/Virginia Just Culture Collaborative 2013, 2014

Review and enforce SCIP compliance measures for Surgical Services

Significantly reduced the percentage of IUSS in operating rooms

Joint Commission readiness and successful survey in 2012

First designated Epicenter for robotic surgery in North Carolina 2012

Rex Healthcare- Raleigh, NC 1/2010- 2/2012

MAIN OPERATING ROOM MANAGER

Utilizes knowledge to lead performance improvement activities. Endorses and nurtures a collegial working relationship with physicians. Directs quality control and performance management and improvement activities within the department. Maintains an environment of safety for patients, self and others and supports patient safety initiatives. Ensures adequate staffing resources. Develops consistent policy and protocols for patient care. Ensures goal achievement with organizational strategies. Develops and articulates a departmental vision and expectations for performance. Maintains accountability for unit budget and utilization of resources. Recommends types and amount of resources required. Allocates resources based upon departmental and organizational goals and objectives. Develops Master Staffing Plan for unit and participates in recruiting. Takes corrective action as appropriate. Monitors salary and non-salary budget for unit. Knowledgeable about current practices and standards in area of expertise and nursing practice. Adheres to the American Nurses Association Code of Ethics. Participates in performance improvement and quality improvement activities. Recognizes, supports and utilizes evidence based nursing practices and evidence based management practices. Participates in and supports nursing shared governance activities.

Reorganized staffing to ensure adequate coverage of trained personnel at all times based on the scheduling policy, block schedule and type of service

Instituted an atmosphere of trust and accountability throughout the department with staff and surgeons and increased employee satisfaction scores

Implemented shared governance through unit based councils and OR nursing congress

Initiated the drive for on the job training for Surgical Technician program and RN interns

Rex Healthcare- Raleigh, NC 5/2005 - 4/2010

MANAGER, SURGICAL SERVICES BUSINESS SERVICES

Maintain an environment of safety for patients, self and others and support patient safety initiatives.

Assure efficient staffing for Business Services department. Maintain accountability for unit budget and utilization of resources. Plan, coordinate and integrate department services within the department and with other departments throughout the organization. Assure the implementation of policies & procedures. Participate in the performance improvement and quality improvement activities. Recognize, support, and utilize evidence based management practices. Monitor charge entry systems; ensure that charge and revenue balance match. Coordinate resources for OR scheduling; educate office staff and other members of Surgical Services as needed. Develop strong relationships with both physicians and their staff in regards to scheduling. Review and manage resource maps to ensure accuracy and quality. Review and manage daily OR schedule. Review, monitor and maintain block utilization statistics.

Increased educational requirements for staff to support safety initiatives

Implemented monthly unit based peer education

Revised and implemented surgical scheduling policy

RUTHI NELSON-MUSTARD, RN, BSN Page 3 of 4

(Professional Experience Continued…)

Rex Healthcare- Raleigh, NC 4/2001-6/2005

OPERATING ROOM STAFF RN

Perform assessments focusing on the physical and psychosocial health status of the patient in an ongoing, timely, and systematic manner as evidenced by documentation. Develop an individualized plan of care utilizing the nursing and medical diagnosis. Collaborate with other health care team members in formulating plan. Implement the nursing plan of care on assigned patients. Evaluate patient's status, nursing instructions, appropriateness of the nursing plan of care, and outcomes of the care provided. Maintain an environment of safety for patients, self and others and supports patient safety initiatives. Initiate discharge planning based upon admission assessment, make appropriate referrals and monitor patient/family/significant other’s progress and readiness for discharge, collaborating with health team members, as appropriate.

Precepted new employees in the Circulator and Surgical Technician roles

Rex Healthcare- Raleigh, NC 6/1998-4/2001

PERIOPERATIVE STAFF RN

Perform assessments focusing on the physical and psychosocial health status of the patient in an ongoing, timely, and systematic manner as evidenced by documentation. Develop an individualized plan of care utilizing the nursing and medical diagnosis. Collaborate with other health care team members in

formulating plan. Implement the nursing plan of care on assigned patients. Evaluate patient's status, nursing instructions, appropriateness of the nursing plan of care, and outcomes of the care provided. Maintain an environment of safety for patients, self and others and supports patient safety initiatives. Initiate discharge planning based upon admission assessment, make appropriate referrals and monitor patient/family/significant other’s progress and readiness for discharge, collaborating with health team members, as appropriate.

Rex Healthcare- Raleigh, NC 11/1997-6/1998

STAFF RN, MEDICAL/SURGICAL

ORTHOPEDICS/NEUROSURGICAL

Use patient identifiers when delivering care or administering medication. Respond promptly to all alarms

including, but not limited to, IV’s, telemetry and bed/chair exit alarms. Follow fall prevention protocol.

Assess patient’s condition considering biophysical, psychosocial and population specific needs.

Document patient’s assessment, care provided, and response to care according to procedure. Develop an

individualized plan of care utilizing the nursing and medical diagnosis. Collaborate with other members

of the healthcare team in formulating plan of care. Implement the nursing care plan on assigned patients.

Evaluate patient’s status, nursing instructions, appropriateness of the nursing care plan, and outcomes of

the care provided. Initiate a patient education plan according to the individualized needs of the patient,

as prescribed by the physician and/or hospital procedure, including patient and family instruction as well

as discharge planning. Participate in performance improvement and quality improvement activities.

Recognize, support, and utilize evidence based nursing practices.

RUTHI NELSON-MUSTARD, RN, BSN Page 4 of 4

(Professional Experience Continued…)

COMPUTER SKILLS

Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook

Express, Windows2000, Windows XP and Windows Vista, McKesson, Horizon Surgical Manager,

Pathways Health Systems, EPIC

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