AutoCAD, Revit, ArchiCAD, graphic designer

Antonio Chagas

**** ********* *** • N. Lauderdale, Florida, 33068 • 954-***-**** • *********@*****.***

Architecture • Building Construction Technology

Resourceful, productive and ambitious new college graduate with a degree in Architecture and Building Construction Technology seeks an entry level position with which to gain experience at a company that values skill, talent, hard work, determination and loyalty

Profile

• Versatile and adaptable, with the ability to follow instructions and learn; extensive training and experience in AutoCAD, Revit, ArchiCAD, graphic design, blueprints and all related technology, with the ability to learn and apply new skills and new technology quickly easily; Citrix CCSP certification 2013

• Well-organized, punctual and productive; able to meet deadlines and handle multiple projects simultaneously while maintaining highest levels of accuracy and work quality; an analytical problem-solver who works well under pressure by remaining focused and centered

• Multilingual (English, Spanish and Portuguese), with excellent communication skills in all three languages; able to translate quickly and effectively for international clients and suppliers, allowing non-English speakers to feel completely comfortable, understood and appreciated

• Solid computer and technology skills, with full proficiency in all essential Windows and Microsoft Office software programs; experienced in explaining complex technology in clear and simple terms, with the ability to train and trouble-shoot common technical issues and problems

Education & Certifications

Broward College; Fort Lauderdale, FL

• Major: Architecture (Associate’s Degree, May 2014) / Building Construction Technology

• AutoCAD, Revit, ArchiCAD.

• Citrix CCSP 2013

Experience

Citrix Systems, Inc., Fort Lauderdale, FL May 2005 – Fe. 04 2015

Technology Systems Support Specialist/Client Services LAC

• Confer and assist computer users encountering problems by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Refer unresolved customer grievances to designated departments for further investigation.

• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers; order tests that could determine the causes of product malfunctions.

• Provide users with technical support for computer problems.

• Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.

• Respond to program error messages by finding and correcting problems or terminating the program.

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