Anna Kim
Chula Vista, CA ***** 619-***-**** **********@*****.***
Professional Profile
Detail-oriented professional who offers cross-functional medical administrative, healthcare, clerical support, and research assistant experience. Able to function as the primary interface between the patient and the provider. Facilitates the efficient flow of clients; remains focused on managing priorities and ensuring patient confidentiality.
Computer savvy, with proficiencies in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) while typing 55 words per minute
Flexible and versatile, able to maintain a sense of awareness while under pressure, poised and competent with demonstrated ability to easily transcend cultural differences and thrive in deadline-driven environments.
Strive to provide a high level of customer service.
Able to anticipate issues and formulate creative and effective solutions, maintaining a high standard of integrity and consistency.
Eagerly accept/tackle new challenges, with desire to consistently increase workplace knowledge.
Skilled in business letter composition, with excellent telephone etiquette and public-speaking skills.
Trilingual: English, Korean, and Spanish
Key Skills
Office Accounting MS Office/Word Computer Systems and Software Applications for the Medical Office Principals of Management Computer Information Systems Medical Billing Medical Practice Management Systems EHR/EMR Introduction to ICD-9 Coding
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration *Medical Law & Ethics HIPAA Compliance Medical Charts Pharmacology Anatomy & Physiology Medical Transcription
Education
University of California, Irvine, CA
Bachelor of Science in Public Health Science
Work Experience
Cho Optimal Health Center– San Diego, CA 01/2015- Present
Medical Administrative Assistant
Providing a high level of customer service through welcoming assigned patients and obtain all necessary pre-treatment vital signs and report to doctor
Follow up with patients post-treatment to ensure patients’ well-being
Compiled and recorded medical charts through, Microsoft Excel’s spreadsheets.
Using the company’s management system for daily data entry of medical charts, reports, and correspondence.
Provide direct administrative and clerical support for the day-to-day activities: maintaining appointments, providing phone support, drafting and preparing patient charts.
Follows-up on all assigned accounts with insurance companies to ensure billing and processes insurance appeals and denials
JAABS Co.– San Diego, CA 01/ 2015- Present
Marketing and Branding Director, Co-Founder (Part-Time)
Direct involvement with 3 non-profit companies to help build new marketing and branding materials for advertisement (websites, booklets, pamphlets).
Providing excellent customer service to ensure client satisfaction.
Responsible for drafting up new contracts and budget proposals which must be presented for new projects.
Managing request from vendors and presenting the project request through Microsoft PowerPoint.
Managing companies funds- collecting payment, drafting budgets, paying employees
Korean United Presbyterian Church– San Diego, CA 04/2014- Present
Administrator, Youth Director (Part-Time)
Conducting weekly meetings with core leadership to present the current status of the youth and vision plant the next months
Compiled spreadsheets on a daily basis for various entries.
Drafting monthly budget reports and allocating proper funds to various projects that will be in the works for the next year.
Communicating with outside non-profit organizations and businesses to plan numerous outreach events
University of California, Irvine- Irvine, CA 09/2012 – 03/2014
Research Assistant
Assisted senior research assistant: bone growth using stem cells on bone scaffolds
Cultured stem cells on bone scaffolds, isolated RNA from cells, determined appropriate primers for Quantitative PCR to amplify RNA
Stained and analyzed cells for calcium and phosphate deposits
Woori Medical Clinic – San Diego, CA 11/2009- 06/2010
Medical Assistant Seasonal (Summer 2010-2014)
Organize chart notes and lab results in proper format following department guidelines
Schedule appointments for patients using the practice management software.
Update patient demographics using practice management software.
Answer main phone lines, routing calls to the correct location, department, or staff.
Greet and assist patient with check in and check out- collect payments from patients.
Leadership Experience
Medical Director Assistant, Co-Administrator 12/2012 – 06/ 2015
4 Christ Missions, Non-Profit Organization – San Diego, CA
Assist in the organization of multiple clinical visits and help in various cities in Bolivia, Panama, and Mexico.
Facilitate the communication among other medical partners to fundraise funds for medical supplies
Providing free clinical care (triage, doctor consultation, medicine) in various South American countries
Responsible for booking hotels, transportations, and all other necessities during the year for hundreds of youth and younger adults during conferences.