Customer Service High School

Ruaa A Abed

**** ********* ******, ***** *****,

• Phone no: 408-***-****• Email: ****.*****@*****.***

SKILLS:

• Microsoft office 2010 (word,exel and power point)

• Customer service,Communication and Team player skills

• Problem Solving,Leadership and Motivation skills,Planning and Organization

• Using computer-based technologies to locate, access, evaluate, store and retrieve information and to express ideas and communicate with others.

• Printing and scanning documents.

EMPLOYMENT:

Inventory Supervisor (Walmart INC ) mountain view,ca ( June 2013-April 2015)

• Maintain and arrange inventory on the store floor

• Persuading customer to buy products

• Identifying customer needs and direct them to an appropriate product

• Delivers supplies and equipment to departments by receiving and transferring items.

• Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.

Program Assistant (IRD) (July 2008 – May 2013)

• Gathered, researched, and reviewed grant proposals.

• Created and presented analyses of grant requests for Ministry of labour and social affairs.

• Participated in staff and collaborative meetings.

• Attended community committee meetings, charity galas, and grantee events

Office Assistant –Aim group (Oct 2005 - Jan 2008)

• Scheduale equipment maintenance an order supplies

• Responsible for maintaining outstanding customer service.

• Maintaining files, Receiving and sending E-mails, Handling incoming and outgoing calls

• Updating and reporting of the details job, fixing the appointments, Interaction with vendors and clients

EDUCATION:

• Al-Mustansiriya University Bachelors of English Art (2000-2004)

• AL Adhamiyah High school – High school diploma, 1996 - 2000

OBJECTIVE:

• I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in customer service, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer

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