Customer Service Nurse

Melody Latonio

*** ***** ***** **. *.B Caloocan City, 093********, **********@*****.***

Objective

To join a highly competitive pharmacy stores and maximize the company’s output and productivity by providing great customer service.

Skill Highlights

Excellent communication skills

Keep listening and quick thinking abilities

Organized with great attention to detail and follow through

Flexible; able and willing to learn new things

Adaptable, can work in shifts

Exceptional patient care and interaction

Keep listening and quick thinking abilities

Patient/ costumer understanding

Ensure the medicine given will appropiate with prescription

Drug administration

Adaptable, can work in shifts

Computer Knowledge

Personal Data

Date of Birth: February 06, 1989

Age: 26 y/o

Civil Status: Single

Language: Filipino & English

Accomplishments

STUDENT NURSE, N.H Pedro, Filand Q.C

64 Hours Prenatal/ Handling TB patient: Experienced to handle patient Conducted Physical assessments, administered medication.

STUDENT NURSE, Frisco Lying-in,Roosvelt Q.C /QMMC Hospital Q.C

80 Hours Labor/Delivery/Postpartum: Admitted patients in labor and experienced vaginal exams to assess cervical dilation. Performed fetal monitoring to evaluate heart rate, Completed APGAR assessment for newborn. Educated new mothers proper breast feeding. Administered Postpartum medication and vitamin K and erythromycin to new born.

STUDENT NURSE, EAMC Hospital Q.C /QMMC Hospital Q.C

256 Hours Medical/Surgical/Orthopedics: Experienced managing 4-6 patients in medical/surgical unit female and male ward. Performed hospital policies, learned how to educate patients and family member on procedures.

STUDENT NURSE, QMMC Hospital Q.C

128 Hours Pediatrics : Experienced handle patient with communicable disease and Post operative patient, Physical assessment, monitored vital, INO and IVF.

STUDENT NURSE, QMMC Hospital Q.C

64 Horurs Operating Room: Shadow Experienced RNs managing in assisting operation (scrub nurse and circulating nurse).

STUDENT NURSE NCMH, Mandaluyong City

64 Hours Pavillion-3 Acute Female Ward: NPI, Obesrved behaviour and gestures, helped them to performed all functions related in daily living.

Trainings

Call Center Training @ TESDA w/ certificate : October 20, 2009

Computer Programming @ TESDA : August 2009

Nursing Education

DR. CARLOS S. LANTING COLLEGE, TANDANG SORA NOVA. Q.C.

Bachelor of Science in Nursing 2008-present

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