Samuel Hugli
*** ***** ********, ***********, *** Juan, Puerto Rico, 00926
Tel. 787-***-**** home or 787-***-**** mobile
e-mail: *************@*****.*** or *.*****@*****.***
Objective:
To obtain a challenging position with a national / international recognized yet progressive company where my broad management skills, knowledge and experience can be fully utilized.
Summary:
Result driven, accomplished Executive with 30+ years of managing highly successful hotels and resorts through hands on management and identifying and capitalizing upon opportunities to drive revenue and profit growth. Proven track and performance record in turning situations and properties around, starting-up new operations, controlling expenses and cost, innovative actions in sales, marketing / public relations and building a team dedicated to provide exceptional guest experience and generating profits for the owners. Multi cultural experience. Fluent in five languages: G / E / F / S / I. Strong overall hotel operations, P&L and personnel management (union environment) experience. Participated in several hotel openings. Highly motivated team player and leader with strong interpersonal skills. Computer literate. Willing to relocate worldwide. Well experienced and connected in consulting services for major projects.
Professional Experience:
CEO / Majority Shareholder / Partner
Hof und Land GmbH
Hof und Land Wind GmbH, Berlin Germany
Sunline Solar AG, Nuernberg Germany 2010 – present
*Funding and establishing of new company in the area of renewable energies and industrial real estate
*Creation of the renewable energy and industrial park Treuenbrietzen, 7.5acres, Berlin Germany
* Re-organization of the company, lead company out of chapter 13 (Sunline Solar AG)
* Responsible for protecting and ensuring the interest of the shareholders
* establish chain of command
* implement a new organizational chart
* create job descriptions
* create new sales team and organization
* develop international market / projects
Independent Consultant / Partner
Arambys Corp. President and COO 2010 – present
MEAD Fund, Middle East – America Development Fund
Main contact / consultant for Hotel – Resort – Casino Operations
General Manger
Sheraton Old San Juan Hotel and Casino, San Juan, Puerto Rico 2006 – 2010
Reporting to the regional Senior VP and President of the owning company
Responsible for the daily operation of this 240 rooms 4* deluxe hotel and Casino.
build and coordinated young team to a well working executive team
achieved year to date 84% occupancy in 2006
increased ADR by 15% from 2006 to 2007 and 2008
achieved a positive cash flow and NOI during the difficult economic times
increased 2009 occupancy by 6% over 2008
surpassed Q1 2010 group rooms budget by 12%
supervised major renovation projects in the hotel and casino area
Director of Hotels
Porto Carras Grand Resort, Halkididki, Greece 2004 – 2006
Reporting to the EVP and the owners family
Responsible for the overall hotel operations of a 485 rooms 5*, a 455 rooms 4*, 88 rooms marina apartments and a 18 room deluxe private villa in this major resort. Also in charge of some other amenities we offered; 18 hole championship golf course, 365 slip marina, casino, equestrian center, tennis, concessionaires and sport fields.
achieved in a very short time some major changes
oquality increase in all service levels
ofinancial awareness in all point of sales
osigning / negotiating of some concession contracts
ooverall improvement in cleanliness and organization
oadding of new services / products to our guests
oincrease in occupancy by 100%
Managing Director of Resort Operations
Palmas del Mar Country Club, Humacao, Puerto Rico 2001 – 2004
Reporting directly to the President and Owners of this Master Plan community. Responsible for all operations throughout the resort: 2-18 hole golf courses, tennis and racquet club, hotel, casino, beach club, time share, membership department, golf cart rental, service departments and concession.
achieved complete turn around within budget and time
odirected integration of new operating company for club / membership operations
oincreased membership by 5%
oimproved bottom line by 10%
orenegotiated all concessionaires contracts
planed, controlled and oversaw following capital expenditures:
oA/C renovation main club house, 1.2 million
oRenovation improvements to both championship golf courses, 2.7 million
oPurchase of golf maintenance equipment, 0.7 million
oPurchase of new golf cart fleet, 0.6 million
Director of Operations
Caribe Hilton Hotel, San Juan, Puerto Rico 2000 – 2001
Reporting directly to the General Manager, represented hotel in GM absence.
Responsible for the daily operation of the hotel.
Increased banquet and catering business by 30%
Improved guest satisfaction ratings by 50%
Opened new restaurant and SPA with concessionaires, negotiated with all concessionaires to improve contracts in the companies financial interest
Helped plan and design 300 hotel / condo units by third party
Established five years capital expenditure plan and revenue projections for the hotel
Managed up to 550 associates
EAM F&B
The Westin Rio Mar Beach Resort, Casino and Country Club, Rio Grande, Puerto Rico 1996 - 2000
Reported directly to the VP Executive Director and to the corporate F&B Director
Operated seven restaurants, six bars and the biggest convention facility with over 50,000sq feet of meeting and exhibition space (2 ballrooms, 20 meeting rooms) and all other hotel F&B operations
Hired, trained and managed 30+ managers and over 600 associates
Kept staff turnover to under 2% yearly
Achieved 31 million in annual F&B sales with a 33% GOP 1
Achieved AAA four diamonds in our Italian fine dining restaurant
Managed successful hotel opening, joined company two weeks prior to opening
Doubled hotel restaurant seating capacity in high season by adding additional venues and therefore increasing the revenue and profit by 130%
General Manager
Ramada Hotel, Dubai, UAE 1994 – 1995
Reported directly to the Owner.
Responsible for the day to day hotel operation
Improved guest satisfaction results by 35%
Increased hotel occupancy by 15%
Improved bottom line by 18%
Planed addition of 350 rooms to the hotel
General Manager
Les Grands Hotels, Divonne Les Bains, France 1992-1994
Reported directly to the Owners
Responsible for the daily operation of the hotel
Created and implemented a marketing plan, advertising campaign and public relation calendar for the hotel and therefore improving the hotel occupancy by 30%
Oversaw a 1.5 million FF hotel renovation
Resident Manager and F&B Director
Moevenpick Radisson Hotel, Lausanne, Switzerland 1989 – 1991
Reported directly to the General Manager, represented hotel in GM absence.
This was a hotel opening
Responsible for the overall hotel operations, the GM was in charge of two properties.
Hired, trained and motivated a young opening team
In the first year achieved 17% better hotel occupancy then the established hotels in the market, thru fun and innovative marketing
Achieved 15 points Gault Millau for our fine dining fish restaurant
Director of Food and Beverage
Condado Plaza Hotel and Casino, San Juan, Puerto Rico 1986 – 1988
Reported directly to the General Manager
Responsible for the F&B operation of the hotel
Food and Beverage Director, Food and Beverage Assistant and Food and Beverage Trainee
Hyatt Regency, Hyatt Continental, Acapulco, México 1982 - 1986
Hyatt Villahermosa, Tabasco, México
Educacion
Ecole Hoteliere, Lausanne, Switzerland
Hotel Management degree, graduated with honors
Berufsschule, Carlton Elite Hotel, Zurich, Switzerland
Cook Apprenticeship Program, graduated with high honors
Professional - Social Memberships
Puerto Rico Hotel and Tourism Association, Board of Directors
Skal Club San Juan, Board of Directors, secretary
Global Hoteliers, member
Puerto Rico Golf Association, member; Puerto Rico Tennis Association, member
US Golf Association, member; US Tennis Association, member