Jenifer Cordon
Phoenix, Az ****3
Cell: 623-***-****
E-Mail: ******.****@*****.***
Summary
Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
Hardworking cashier focused on producing quality food and providing excellent customer service. Provided accurate and appropriate information in response to customer inquiries.Properly directed inbound calls in phone queues to improve call flow.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Highlights
Cash handling
Neat, clean and professional appearance
Reliable team worker
Call Center and warehouse experience.
Fluent in spanish
Excellent multi-tasker
Delivers exceptional customer service
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Experience:
June 2011-November2014
El Pollo Loco Phoenix, Az
Manager
Total of 6months
Amazon Phoenix Az
General Dynamics information technology
January2015-Current
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Promptly reported complaints to a member of the management team.
Communicated clearly and positively with co-workers and management.
Served orders to customers at windows, counters and tables.
Recorded customer orders and repeated them back in a clear, understandable manner.
Accurately measured ingredients required for specific food items.
Education
2011 Trevor Browne Phoenix, Az