Saravanan Kalugajalam

+601********

acq0f4@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/ksanand

SUMMARY

A distinguished Manager of Information Technology with expertise over 21 years in diverse range of technologies worked in Fortune 500 companies within multiple industry settings. Demonstrated success managing Networking, IT Infrastructure, IT Security, IT Management, Internet Technology and Software protocols. Well organized, results oriented individual with proven ability to implement standards, procedures, policies and processes that improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator, focused on building strong client relationship and a true team player.

Strategic Technology Planning

Budget Management

Project Management

Audit & Compliance

Team Leadership

Business Continuity

Disaster Recovery & Planning

Threat & Vulnerability Management

IT Operations Management

IT Infrastructure

Contract Management

IT Governance

Technology Development

Vendor Management

IT Policy

IT Service Management

Risk Management

Information Security Management

PROFESSIONAL EXPERIENCE

Jabil Circuits Sdn Bhd

Asia IT Infrastructure & Cyber Security Manager (Jan 2009 -

Achievements

Designing, Implementing, Consulting and managing Data Centers in the Asia Region

Spearhead McAfee ePO (End Point Orchestra) for all users connected to Jabil network

Spearhead transition IBM IPS devices to McAfee IPS devices for the whole of Jabil. Project was for 3 months with zero downtime on all platforms.

Received Customer Service Award 2012, an annual company-wide award based on excellent in customer service and vendor relations

Infrastructure: Led comprehensive security infrastructure upgrades (e.g. firewall/VPN upgrades, intrusion detection, token-based authentication and remote management)

Security : Modernized outdated information security awareness programs for Jabil and led companywide training on crucial new Infosec policies, procedures and technologies.

Risk Management: Protected vulnerable networks following detailed risk assessments. Guided cross-functional teams in the design, validation, acceptance testing and implementation of secure, networked communications across remote sites.

Projects

Datacenter Migration: Project-managed large-scale initiatives involving the migration to new Data Center from Pune to Chennai and the merger of disparate systems from acquired client company into the new Data Center. Migration involved complete Discovery, Data collection and Asset tagging, Risk Management, vendor and logistic coordination, Disaster and Recovery, Post Migration Review, Backup/Restore pilot run, Resources in hand, Detailed analysis and documentation.

Managed logistics of facility build-out, IT infrastructure deployment and technical team development as part of US1m project to launch new center with 4K workstations and phones.

IT Infrastructure: Led design and rollout a robust, scalable and secure data center for a new plant from bottom up with IT Security to maximum secure and Infrastructure as priority

Overseeing staffs of 15 in Penang, and US consisting of security analyst and security engineers in supporting global employees across the globe. Participate and oversee the daily activities of the department to ensure delivery of commitments in conformance with budgets and time lines. Prepare work schedules and coordinate major aspects of computer operations.

Worked on Shared Services in Pune, India to centralized departments to synergies across the organization in terms of Infrastructure in sales offering.

Plan Security and Infrastructure cross-functional departments including Accounting/Finance, HR, IT, Marketing, Quality, Leadership/Development

Managed Infrastructure and Security client relationships for Jabil Shared Services with an emphasis on providing exceptional service delivery and customer service

Lead, negotiated and authorized all client service level agreements(SLAs)and designed related metrics dashboard to effectively measure service delivery levels for all Infrastructure implementations.

Collaborated with Sales/Marketing on business development and KPO lead generation for Jabil Shared Services.

Designed the Global Supply Chain Management organizational structure and processes including the offshore procurement operations team and the strategic sourcing process.

Designing, Implementing and Consulting Data Centers in Asia Region for Jabil Circuits.

Chair regular staff meetings to ensure SLA is met

Responsible of all Servers and Cisco devices connected to Jabil network is functioning

Monitor for any intruders in and out of Jabil network

Analyzes metrics logs and reports to monitor security performance, particularly on patching status on all platforms.

Responsible for network management, security and cross-platform server management across Asia Region

Participates in network and systems design to provide assistance to senior staff to ensure implementation of appropriate systems security policies.

Assists with coordination of risk and vulnerability assessments of planned and installed systems to identify protection needs and with coordination of certification systems and networks to ensure consistency with policies and procedures.

Manage, plan and execute production of capacity plans to ensure implementation and support of new infrastructure services components are timely with minimum downtime at production level.

Monitors security aspects of IT operations to ensure the 24x7 enforcement of information assurance policies.

Coordinate, lead and design SAN storage within Jabil Infrastructure Domain.

Coordinate Data Centre and Disaster Recovery management for Jabil in Asia

Conducts research and analysis of administrative and technical security measures which fully meet customer requirement

Responsible for executing technical assessment of technical security measures of systems to demonstrate compliance or non-compliance with policy.

Implements corrective actions for assessed security events.

Recommends change in policies and guidance based on assessment of requirements not addressed in existing security directives and operations.

Lead Backup and Recovery process

Advises appropriate management officials on information technology (IT) security actions, issues, problems, and events having significant consequences on operational programs

Managing and working on security monitoring software such as Websense, SiteProtector, ePO,IPS, HIPS, Tivoli, Splunk, SolidCore, Damballa, PaloAlto, Zscaler, Qualys, Verdasys & CloudLock, Microsoft Server 2008, VMWare, Linux, Dell Systems

Plan Infrastructure and Security layout for MAC environment using Citrix platform for MAC users using SCCM to rollout.

Coordinate and monitor vendor management on Infrastructure project in India, China, Singapore, and Vietnam.

Manage all Microsoft licenses and Security tools licenses as well as asset tracking to comply to BAS audit and SOX comply.

Coordinate to merge and consolidate all physical hardware servers to run on VMware.

LAN, WAN and VPN infrastructure planning and designing to cater to multiple buildings as well as to branch out to MPLS cloud.

Entegris Malaysia Sdn Bhd

South Asia IT Manager & IT Infrastructure Manager (July 2003 –2008 )

Achievements

Design of all network equipment to be in placed

Fiber channel, modules that needs to be installed

VOIP setup in the new building

Switches, routers IPS, installed and configured

Vendor management overseeing all work is done in time.

Follow up in meetings with vendors

Coordinate workflow and progress

Citrix, SAN & Microwave installation

Desktop, Laptop and servers.

Coordinate IT Infrastructure on Merger and Acquisition for two companies in terms of software, hardware, network devices and phones.

Projects

System Integrations/Migrations: Project-managed large-scale initiatives involving the migration to new Data Center and the merger of disparate systems from acquired client company

Results: Achieved seamless migrations and integrations that were

transparent to client customers, accomplished with no unscheduled

downtime and delivered by as much as $70K under budget

Hire, supervise, and direct Information Resources Department (Help Desk, Desktop, LAN/WAN, and telecommunications) as required to maintain the departmental performance and availability commitment to the users.

Coach, train, instruct and orient staff in proper procedures, operations and methods established by Corporate IT.

Perform research, maintain close contact with the industry and new developments, and provide input to the Global Site Support Manager on the technological solutions to meet specific needs identified by the user community and conceptual needs identified by management.

Participate and oversee the daily activities of the department to ensure delivery of commitments in conformance with budgets and time lines. Prepare work schedules and coordinate major aspects of computer operations.

Follow corporate IT standards and procedures. Contribute procedures missing from corporate IT Standards database.

Participates in change control process and communication with corporate IT.

Assumes direct project management responsibilities of critical major IT projects.

Conduct evaluations of staff with the Global Site Support Manager to discuss performance, reveal constraints or bottlenecks, review Help Desk log/reports to identify problem areas or training needs, and discuss user feedback regarding services delivered.

Develop and maintain the South Asia IT Business Continuity Plan.

Prepare and detail departmental and project budgets. Track budget performance. Prepare budget presentations for the Malaysia General Manager and the Global Site Support Manager.

Recommends methods and practices to minimize cost, ensure optimum output and maintain quality.

Prepares yearly roadmap and strategic IT plans based on business strategy/ requirements and new technology.

A chair regular staff meeting to ensure the service delivered meets the needs of the users. Meeting minutes should be emailed to Global Site Support Manager.

Attend relevant conferences and seminars on technology to maintain a current perspective and provide timely input to management.

Participate as member of Malaysia Management team and attend management meetings as requested.

Negotiates lease contracts, software license agreements and/or purchase agreements with vendors, third party personnel and/or Corporate IT personnel for all IT equipment and software unless Malaysia purchasing department is responsible.

Participates in rotation of “after hours” support.

Additional duties as required and assigned by the Malaysia General Manager or Global Site Support Manager.

Prepare and participate in Project Management for ongoing new Infrastructure projects.

Plan with Corporate IT in US for SMS push on Antivirus (Trend Micro), Windows update (XP, Windows 2003 server), Wireless (Aruba) package etc.

Track and Monitor closely ITMR (IT Management Request) tickets created by helpdesk to support all users in the region.

Support and making sure SAN system (Equal Logic), PABX, SUN Backup, Servers, Routers and Switches are in optimal 100% uptime as agreed in the SLA.

Support SAP (R26) and Lotus Notes (Release 6.5 & 8.0) are up and running for end users to access all the time.

Maintaining shop floor running on SPC, Applied Stats, EWIN and RJG (eDart) system round the clock.

Support HRMS system which is running on Microsoft SQL, operates without flaw for payroll processing.

Support all phones connected to PABX is in operation and functioning.

Making sure Entegris plants in other state/country (Penang & Singapore) are connected to the network and functioning well.

Participate in Continues Improvement and Lean Sigma project to ensure IT is in line with Corporate directions and goals.

Support and ensure all IT process flow is Sarbanes-Oxley 404 (SOX) compliance.

Support and participate in IT Project Management on product transfer and any IT related life cycle project.

International Business Machine (IBM)

IT Specialist, Strategic Outsourcing (2000 – June 2003)

Novell Netware Administrator

Oracle Administrator

Windows NT4 Administrator

Managing WindowsNT Print Servers

Managing Novell Print Servers

RAS Administrator

Tivoli Administrator

IBM ThinkPad Support

IBM PC Support

Coordinating and Managing MRP

Change & Problem Management Processes

Escalating Procedures

Managing GSD 331

Seagate Storage Products Sdn

System Engineer (1997 – 1999)

Designed and implemented mail server and standardized the entire company on Lotus Notes including creating an e-mail domain and managing users.

Migrated to Internet standard messaging and installed T1 connectivity to the Internet.

Selected and implemented content scanning software, Content Technologies’ Mailsweeper, to protect company assets and minimize exposure.

Implement & Maintaining Netware 4.11

Netware 5 and NDS Structure

Managing Windows 2000

DELL Computers Asia Pacific, Penang Malaysia

Technical Support Specialist (1995 – 1997)

Securing All Network, PABX and Servers

Supporting Servers, Workstations & Laptops

CA Systems Ltd, Auckland. New Zealand

Network Administrator (1994 – 1995)

Planning and upgrading networking infrastructure

PROFESSIONAL CERTIFICATIONS

Sept 2012: Information Technology Infrastructure Library (ITIL V3)

June 2011: Security Plus +

April 2010 Certified Information Security Manager (CISM)

April 2010: Leadership Principles 1 & 2

Jan 2010: Microsoft System Center Configuration Manager (SCCM)

June 2009: Implementing & Administering Windows 2008 Server

Nov 2009: Advance in McAfee IPS

June 2008: SPC (Statistical Process Control) and Applied Stats

April 2008: Lean Six Sigma and Black Belt

February 2008: Microsoft System Management Server 2003 (SMS)

November 2007: Securing Network Security Systems from Hackers

July 2006: Implementing and Configuration of Cisco router & switches

April 2005: Implementing & Administering Windows 2003 Server

January 2003:Administering Windows 2000 Professional & Core Technologies

December 2002: Implementing Windows 2000 Professional and Server

October 1977: Administering Netware 4.11 & Netware5, NDS & CORE System, CNE

August 1977: Supporting WindowsNT4 Core Technologies

July 1977: Administering WindowsNT 4.0 & Intranet Ware Integrating WindowsNT4 /Netware

March 1977: Lotus Notes R4 Application Development I, Lotus Notes R4 Application

1)Development II Lotus Notes R4 System Administrator I, Lotus Notes R4 System

2)Administrator II Lotus Notes R4 Power User

EDUCATION

1992 – 1994: Auckland University of Technology, New Zealand

: - BSc (Hons) Computer Science

1991 – 1992: Manukau Polytechnic, New Zealand

: - AutoCad R11 & R12, Solid Modeling (CAD)

: - Computer Aided Manufacturing (CAM)

: - Robotics

1985 – 1988: Federal Institute of Technology, Kuala Lumpur

: - Diploma in Mechanical Engineering

1980 – 1984: High School, Bukit Mertajam

: - Sijil Rendah Pelajaran

: - Sijil Pelajaran Malaysia

1974 – 1979: Stowell School, Bukit Mertajam: Standard One – Standard Six

ADDITIONAL BIODATA

Preferred Work Style

I prefer to work in a fairly organized environment, where performance can be measured to some degree of accuracy. I would like to think that I’m ambitious, yet realistic about my chance of completing a task with success

Executive Qualities

Having been a hockey captain for my school as well as head scout for my group, I’m used to fulfilling leadership

Roles and decision-making.

Ability to work independently with imperiousness.

* Self confident, self-motivated and result oriented.

* Great leadership skills.

* Creative thinking, great sense of humor, flexible and adaptable.

* Ability to tame all kinds of challenging situations with a great success.

* Strong verbal communications and effective multitasking skills.

Contact this candidate