Phillip C. Malone

**** *. ******* ***., ******** City, OK 73118

Phone: 937-***-**** Email: acq0d8@r.postjobfree.com OBJECTIVE

Distinguished Operations & Real Estate professional with over fourteen years of experience consistently recognized for demonstrating efficiency and accuracy while improving business-operating results seeking a position to enhance and build my career platform.

EXPERIENCE

Oklahoma County Clerk Office, Oklahoma County

Oklahoma City, OK March 2015 – Current

Project Administrator for Carolynn Caudill, Oklahoma County Clerk

• Assist and support the Project Manager with planning, directing and designing projects assigned to the Oklahoma County Clerk Office supporting county wide initiatives

• Successfully implement project plan deliverables including the tracking of weekly/monthly status reports

• Participate in county board meetings such as the Oklahoma County Board of Commissioners, Excise/Equalization Boards and Tax Roll Correction Board

• Deliver administration reporting for the County Clerk Office including analysis and budgeting

• Maintain knowledge of the County laws, government regulations, executive orders, organization rules and state statutes

• Provide customer servicing of county employees related to Human Resources, Payroll and Benefits.

• Hold a position that is a direct report to the County Clerk First Deputy, Director of Human Resources, Payroll and Benefits

• Maintain employee records of human resource, payroll and benefits for Oklahoma County

• Recognized and promoted within 45 days from hire date for superior impact to the County Clerk Office for Project Administration

VTT Management, Inc.

Oklahoma City, OK October 2014 – March 2015

Real Estate Property Manager - Mid-Town Apartments, LLC. 191 Units, 15 Story High-Rise Community

Dayton, OH August 2013 – October 2014

Real Estate Property Manager - Dayton Towers, LLC. 206 Units, 14 Story High-Rise Community

• Responsible for all day to day property operations, overseeing and enhancing value of the property and its operational staff in accordance with the Property Management Policies and Procedures

• Ensured property is leased to occupancy standards to include a balanced monthly delinquency

• Accurately demonstrated property transactions including rents, budgets, financial goals and accounting

• Delivered all administrative processes involving personnel including but not limited to: new personnel, team building, schedules, assignments, training schedules and payroll

• Maintained community appearance by handling routine property inspection and management of maintenance

• Coordinated and managed community renovations while maintaining property esthetics and projected construction budgets

• Provided constant communications of building activity with Regional Managers and Directors

• Implemented daily initiatives to build resident and vendor retention including programs, events, promotions and monthly newsletter

• Consistently using successful techniques and marketing strategies highlighting building value to secure company vision, standards and investments

CAPIFRANCE International

Real Estate Translator - Montpellier, France March 2013 – May 2013

• Responsible for real estate property description translations for over 30,000 online real estate listings

• Established the business center relations between clients and real estate sales professionals

• Reviewed student applications for internship opportunity to expand their French language skills

• Reported directly to the business center director for streamlining processes and procedures

• Developed key strategies for online marketing to foreign real estate market

• Created call center templates to guide employee translation to foreign customers Big Apple Living

Director of Real Estate & Leasing Manager - New York, NY October 2011 – December 2012 116 Owned/Leased Units, 85 High-Rise Properties

• Responsible for real estate planning, financial analysis and property management

• Leasing manager overseeing the completion of all paperwork to ensure proper customer service

• Established strategic marketing and advertising opportunities to improve revenue and occupancy rating

• Maintained working relationships with New York area brokers and real estate sales agents

• Contributed to real estate acquisitions/disposition/leasing and new corporate initiatives

• Managed day-to-day company operations including advertisements, lead generation and client visits

• Responsible for all business operation functions while supporting company president

• Developed and implemented company policies and procedures, and managed staffing Phillip C. Malone

4011 N. Georgia Ave., Oklahoma City, OK 73118

Phone: 937-***-**** Email: acq0d8@r.postjobfree.com SJK & Co. Inc.

Real Estate Property & Office Manager - New York, NY- Jersey City, NJ- Lehigh Acres, FL June 2010 – September 2011 276 Units, 4 Mid-Rise Buildings, 126 Single Family Homes

• Responsible for all business operations functions while supporting company president and directors

• Provided management resources for operational and maintenance staff of 10, and seasonal staff of 110

• Managed multi-site housing, rental and estate portfolios including staff lodging

• Developed, refined, supervised and implemented policies and procedures, and company staffing

• Improved customer service by building customer and vendor service standards and procedures

• Drove team building by providing coaching and development opportunities

• Established strategic marketing and advertising opportunities to improve revenue and vacancy rates Washington Mutual (WaMu)

Real Estate Property & Project Manager, CPO-Enterprise Operations - Seattle, WA March 2007 – June 2009

• Responsible for corporate programs and business initiatives supporting high-level business executives

• Supported oversight of building and operational policies and procedures

• Supervisor of engagement teams for projects involving up to 110 employees and contractors

• Coordinator for national communications meetings to support enterprise operations and management

• Implemented employee engagement programs and diversity groups nationwide

• Oversaw the development, implementation and maintenance of enterprise documents, reports and credentials Northwest Commercial Real Estate Investments

Real Estate Property & Leasing Manager - Seattle, WA June 2002 – June 2009 1050 Units, 55 Buildings

• Responsible for oversight of new capital projects in excess of $7 million or larger

• Personal assistant to directors and executives; responsible for travel, expenses and calendar

• Developed new business relationships involving property operations and support

• Created property strategies focused on occupancy standards for 15 employees

• Instructor of effective customer service programs in a real estate management environment

• Executed monthly property reporting to increase bi-yearly revenue based on strategic market analysis

• Educator of company goals while leading varied on-site training and evaluation to decrease error ratings SKILLS

Knowledgeable on current real estate local, state dwelling laws and guidelines. Experienced in property management, logistics and support, business networking, vendor relations, customer service, writing and editing. Reliable, honest, patient, organized, creative, outgoing and detail oriented, with excellent communication and negotiation skills.

RECOGNITIONS

• VTT Management: Traveling Interim Property Manager designated to travel throughout Mid-West portfolio to sustain property operations, lease-ups, staffing relations and training

• VTT Management: Assistant Property Manager promotion within 90 days from hire date

• SJK & Co.: Increased monthly revenue and decreased building vacancy by focusing on multiple corporate opportunities while working closely with executive staff and state/city agencies

• SJK & Co.: Organized and accomplished a corporate office relocation including satellite office migration to a VPN network while continued improvement of a paperless working environment

• WaMu: Outstanding Accomplishment Award supported in Diversity in the Workplace 2008; presented and honored by the Chief Executive Officer and supporting staff for my leadership and skills in a managerial role for company release of an inclusion and diversity group by following the corporate PMLC standards

• Multiple: Recognition of Excellence for Revenue & Retention; Award & Recognition

• Northwest: Superior standards of supervision of property records for on-site inspections, filing audits and reporting in accordance with fire & safety codes; presented by The State of Washington Divisions of Codes & Standards EDUCATION

New York Real Estate Institute 2012

Licenses Real Estate Sales & Leasing Agent

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