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Manager Customer Service

Location:
Vaughan, ON, Canada
Posted:
July 31, 2015

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Resume:

RESUME

BONIFACE ZAINO

*** ********* *****,

Wood bridge,ON. L4H 3B8

CELL PH# 416-***-****

E-Mail: acq04t@r.postjobfree.com

OBJECTIVES:

To obtain a full-time position where I may utilize and contribute my

skills and experience to the success of an enterprise.

EMPLOYMENT HISTORY:

BENSON STEEL LTD Bolton, Ontario July 2011 - May 2015

Position: Materials handling and crane operations

JEBCO INDUSTRIES Barrie, Ontario May 2011 - July 2011

Position: Coatings & Linings Supervisor

As well as being responsible for the everyday activities within the

coatings department I was also involved with maintaining safety within

the work place and keeping all MSDS documentation up to date, quality

controlling all incoming and outgoing projects, administration, keeping

track of employee hours specific to work orders, shop supplies,

inventory...

GRIFFIN TECHNOLOGIES Rexdale, Ontario Feb 2010 - 2010 Oct

My sole position or title at Griffin was Production Manager. Key

responsibilities were delegating and coordinating production runs for

shop employees on a daily basis so that customer's demands were

achieved, hired additional work force when required, Other

responsibilities were maintaining quality during production to final

packaging and shipping of goods, recording non conformances when an

issue arises and correcting or make decisions in a timely and logical

manner. I provided customer service and sales while employed at Griffin

as well. Due to my knowledge with prior employment I also contributed to

general maintenance requirements and Health and Safety.

C&K INDUSTRIAL PAINTING Markham, Ontario 2003 - 2010 January

Position: General Manager

My position as GM at C&K entailed multiple tasks and responsibilities

such as coordinating all production, quoting all coating applications

from blue print drawings or fabricated prototype sheet metal to our

parent company Electronic Metal Form as well as outside accounts. C&K

was predominately a coating company and also did a fair share of

assembly and packaging. I was also head of the Safety Committee and

responsible for keeping the MSDS/WHIMIS Log Book up to date. In addition

I coordinated shifts, prioritized and scheduled shop projects, hired,

trained, repaired and scheduled maintenance, troubleshooting of paint

lines batch booths and equipment, evaluated employees, performed

inventory on a monthly bases, purchased all materials such as masking

paraphernalia, powder coating, liquid paint and appropriate solvents and

all tools required to complete ongoing projects. I was directly involved

in coordinating all means of transportation, from courier service to

transporting goods via trailer.

TECHNEQUIP/FFE MINERALS Toronto, Ontario 1987 - 2003 January

Position: Plant Manager

I have maintained a Plant Managerial position with Technequip, who

specialize in the design, manufacturing and assembly of mining

machinery, for approximately 17 years. Technequip custom designs

Cyclones, Cyclo-Pacs, Tech-Taylor Ball Valves, Flotation Cells and

Knifegate Valves for the mining industry and ship to worldwide

destinations.

As Plant Manager, I was directly responsible for the production of

several departments; job costing projects per expense budgets,

purchasing of all supplies required for in house and up coming projects,

building maintenance and safety paraphernalia; design coordination with

engineering and production manager.

I have also traveled for example to Peru, U.S.A to service customers

requests due to trouble shooting, installation and or assembling

techniques as well as presentations.

I have the ability to problem solve so that problems may be resolved

amicably. My job also entails; the recruiting of new employees; training

and cross training for optimum diversity in the work place; consistently

enforcing safety in a safe environment; QA coordinating and training;

spray paint training and trouble shooting; forklift training and propane

handling; MSDS logging and educator; crane operating techniques and

training; shipping and receiving procedures and training; hydro-static

testing and inspection of all pressure vessel valves prior to shipping;

customized skidding and crating for oversize projects; rubber

compression molding in PGR and synthetic rubbers; coordinating and

scheduling various tasks for employees; familiar with all measuring

devices such as durometers, calipers, micrometers; training and

assigning work loads; and a great employee motivator .

SKILLS AND ABILITIES:

- Maintain a professional and congenial attitude

- Able to relate to people at all levels

- Sensitive and professional interaction with co-workers, suppliers and

clients

- Excellent team player

- Counter balance forklift experience, electric and propane / Cat,

Clark, Tow motor

- All aspects of shipping and receiving

- Customized crating expertise, whether for domestic or ocean freight

shipments

- Quality control managing

- MSDS managing

- Spray painting expertise

- Overhead crane knowledgeable

- Familiar with all pneumatic tools, table saws, radial drill presses,

compression molding

- Ability to read manufacturing drawings

- Computer knowledgeable, WordPerfect, MS Word, Power Point...

EDUCATION:

- George Brown College > Graphic Design

- W.H.I.M.S Trained Certified

- Health Safety And The Law / Certificate

- I.A.P.A. Hazardous Material Handling And Identification /Certificate

- Forklift and Propane Handling

- Crane Handling

- St. Johns Ambulance (CPR Training)



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