ROBERT SALAZAR
PROFFESSIONAL EXPERIENCE
Snap-on Industrial (Contract) - Kenosha, WI
Customer Service Representative (Receiving)
September 2014-Present
. Receive packing slips into LN Database to record receipts of Purchase
Orders
. Print put away sheets for warehouse employees to place inventory in
stock
. Process put away sheets in Database to update warehouse inventory
numbers
. Stamp and file all paperwork that was received into inventory
. Maintain filing system of all Purchase Orders, Bills of Lading, and
inventory reports
. Maintain and update end of month reports for Supervisors
. Generated new Standard Operating Procedures for the Receiving
department
. Work with Sales Reps to solve any order changes discrepancies
. Work with outside vendors to solve any order changes or discrepancies
. Communicate with customer to answer any questions or assist in changes
to orders
. Generate Picking lists for warehouse employees to pick customer
orders
. Worked with shipping department to process any return orders
. Generate cycle counting orders for Inventory Controller
. Maintain and update the inventory database on a daily basis
. Train warehouse employees on the Standard Operating Procedures of the
Receiving department
Keshet (Contract) - Northbrook, IL
Administrative Assistant
February 2014-April 2014
. Answered calls and forwarded to proper personnel
. Helped Directors and staff prepare for Annual Charity Banquet
. Proofread documents
. Helped Marketing director draft, edit and proofread information
including social media sites
. Performed accurate Data entry
. Copy/Scan documents
. Assisted CFO and Directors with daily tasks
All Home Improvements - Gurnee, IL
Office Manager
January 2012-August 2013
. Kept file of all employees training folders within the system
. Created new system for keeping client records and receipts
. Created and maintained a daily morning report for all employees
. Prepared and filed orders for all company purchases
. Prepared and filed all paperwork for job bids
. Prepared and presented quarterly reports to the owner of the company
via excel
. Kept inventory of all supplies and equipment
. AR/AP Bookkeeping
. General Ledger
. Helped design business cards, signs and flyers to promote company
growth
. Conducted semi-annual safety briefings under the direction of the
owner
. Prepared paperwork for UPS orders
. Worked directly with the owner to asses company's financial gains and
losses
. Conducted PowerPoint presentations quarterly with financial and
marketing ideas for company growth and expansion
. Answered phone calls and provided customer service in a friendly and
professional manner
. Trained new employees
American Association for Accreditation of Ambulatory Surgery Facilities -
Gurnee, IL
Executive Assistant
September 2011- January 2012
. Performed on-site survey support and follow-up documentation for
education training programs
. Maintained up to date files and archives for all surveyors in
Microsoft Access Database
. Scheduled and ran early evening conference calls to take accurate call
notes
. Organized and kept all Committee meeting notes for Education and
Accreditation departments
. Prepared traveling arrangements, schedules and itineraries for
Directors
. Developed and maintained calendars for Directors, and disseminated the
information through a variety of sources
. Conducted weekly staff meetings
. Proofread correspondence, committee reports, and standards and
checklist manuals
. Collected and retained standards changes suggested between newly
published versions of manuals
. Made Standards changes in Microsoft Access Databases
. Maintained current standards versions, and maintained archives of
older standards editions
. Collected and organized surveyor data, credentials and forms
. Collected and organized all specialty content information, speaker
information, and files
. Prepared correspondences to surveyors from Committee, Staff Directors
and Board Members
. Notify Accreditation and Education Director of any incoming negative
surveyor reports
. Create, update and edit all training slides on Microsoft PowerPoint
. Create various reports for Directors in Microsoft Excel Spreadsheet
. Education meeting organization, and drafted all registration documents
. Traveled with Directors to assist in on-site Accreditation
Certification Inspections
. Handled budget and confidential information with absolute discretion
Pixel Printing Graphics - Beach Park, IL
Inventory Manager/Administrative Assistant
January 2010-August 2011
. Created new inventory system in warehouse
. Gathered orders from office and prepared them for shipping
. Composed and distributed memorandums (e-mail, documentary, and voice)
ensured timely delivery and receipt of important information while at
the time maintained confidentiality
. Assisted CEO in all requested matters
. Prepared and assembled media kits for marketing and public relations
departments
. Dispatched messenger service on assignments as requested my management
. Prepared paperwork for special FedEx and UPS orders
. Kept a filing system of all orders in past 3 years for management
. Filed and organized all daily work
. Kept inventory on materials in warehouse
. Trained backup workers
MILTARY SERVICE
United States Marine Corps
Legal Services Specialist
January 2006 - January 2010
. Utilized Case Management System (CMS) to track progress of all cases
. Scanned completed Records of trial onto thumb drives and external hard
drives, and ensured accurate uploading into CMS
. Composed and distributed legal documents and ensured timely delivery
and receipt of important information while maintaining confidentiality
. Checked all completed legal documents for typographical accuracy
. Prepared end of the month documents for records of trial
. Handled calls and promptly forwarded them to appropriate offices
. Scheduled all witness/client/attorney/jury meetings
. Escorted all parties to Judge Advocate's offices while providing
hospitality service arrangements as requested by staff
. Prepared and assembled work folders for Jury members
. Responsible for making domestic and international travel arrangements
. Dispatched messenger service on assignments as requested by attorneys
. Organized employee luncheons and holiday parties
. Organized, sorted, and assigned mail distribution for all employees
. Prepared trial gouges and Verbatim records of trial
. Assisted Judge Advocates in putting together evidence for trial
. Interviewed witnesses and kept records of interviews for Judge
Advocates
. Worked with outside agencies such as NCIS, CID, and local law
enforcement to prepare Courts-Martial
. Filed and organized Verbatim and summarized Records of Trial for
Military Courts-Martial and Administrative Separations.
. Worked on high profile Courts-martial cases from Iraq and Afghanistan
in support of Operation Iraqi Freedom and Operation Enduring Freedom
. Worked in the Prosecution, Defense, and Post-trial Review Sections of
the busiest Legal Military Justice center in the entire Department of
Defense (DoD)
EDUCATION
Waukegan High School - Waukegan, IL
High School Diploma
Naval Justice School (NJS) - Newport, RI
Certificate of Completion
ITT Technical Institute (ITT) - Arlington Heights, IL
Network Security Information Courses Taken
ADDITIONAL SKILLS
Excellent Administrative/Clerical skills; Strong Customer Service; Computer
Proficiency; Telephone/Fax/Copy; Word Processing; Excel; Outlook;
PowerPoint; Access Database; Filing/record keeping; Scanning Adobe
PDF/BATES Stamping; Basic AR/AP knowledge; General Ledger; Dictaphone; Case
Management System (CMS)